Which Adobe Reader version you are using Reader 9.4.1 or Reader X
- The last 9.4 downloaded last week and updated correctly.
It's a problem asociated to PDF files . I installed foxit (another pdf reader) to try to print and I had the same result.
- La ultima 9.4 descargada la semana pasada y actualizada correctamente.
Es un problema asociado a archivos PDF . Instale el foxit ( otro lector de PDF) para probar si imprimia y tuve el mismo resultado.
- Finally, I uninstall all printers and all PDF's associated programs and I re-install again.
10 points for ManishPali because is the one who answers.
- Al final, he desinstalado todas las impresoras y los programas asociados a PDF y he reinstalado de nuevo.
10 puntos para ManishPali por ser el unico en responder.
We have a problem where after a few successful requests to print a PDF file on a windows printer queue, abruptly printing stops working. There doesn't seem to be a predictable pattern (eg: after every 3 print outs or something like that.). What we see is that the AcroRD32.exe process may linger on the Windows Task manager processes tab from previous successful prints. One way for our users is to kill/end this process and retry the print request. This seems to work in most cases. But the problem is the user does not have direct access to the machine that dispatches the PDF print request. Only the Administrator who has access to the server machine hosting the web application can see the process and end it.
We would like to understand why the process lingers? Are there any Reader pop-ups that keeps the process running even after the print completes? are there any known reasons why printing of a PDF on a windows printer queue may stop like this?
Any tips/technotes, debug suggestions are welcome. Thanks in advance.