Robohelp 8 and Windows 7 Issues

[jbolin]

I am running windows 7 and the OS works great until I install Robohelp 8.   Once Robohelp 8 is installed Explorer starts crashing for no apparent reason. If Robohelp 8 is uninstalled it works again.  My IT department has decided that the fix is to run Robohelp 8 inside a WinXP virtual machine on my laptop.

Has anyone else had this issue with Robohelp 8 causing issues with Windows 7 and if so how did you resolve it?

Jencie

[Jeff_Coatsworth]

Most people have it the other way round - RH8 won't run properly on their Win7 machines and end up running it in either XP compatibility mode or in the VM

[Captiv8r]

Hi Jencie

I think I saw another user report instability issues if the companion RoboSource Control was also installed. If you have RSC installed, try uninstalling it. Especially if your Windows 7 is of the 64 bit flavor.

There are many of us (myself included) that are using RoboHelp 8 quite successfully in native Windows 7. And my PC is of the 64 bit flavor.

Cheers... Rick

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[Guy_Lapierre-JUhZW7]

I'm running 8 without issue on Windows 7 Pro 64-bit. I don't have source control installed.

[Peter Grainge]

See the end of this link.

http://forums.adobe.com/message/3352262#3352262

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge