1 2 Previous Next 49 Replies Latest reply: Oct 6, 2011 2:08 AM by bowen192 RSS

    Very slow printing to default Adobe PDF printer

    ReactionAtWork Community Member

      I have a 150 page FrameMaker document (with lots of linked Illustrator CS4 files) that is taking 7 MINUTES to print to the default Adobe PDF printer. In contrast, an old QuickSilver / Interleaf document that is 200 pages long and contains even more graphics embedded as huge TIF files, takes 20 seconds to print to the same default Adobe PDF printer.

       

      I have tried all the suggestions I can find on the web, including Adobe forums, but nothing works. Can anyone suggest why printing from FrameMaker 9 to Adobe PDF is taking such a long time? It would appear to be a FrameMaker problem, since every other application can print to the Adobe PDF printer without any problems, and so can FrameMaker... but only at a snail's pace!

       

      I am using TS2 (FrameMaker 9 and Adobe Acrobat 9 Pro Extended) on a 3.0 GHz Quad Core PC running Windows XP Pro.

        • 1. Re: Very slow printing to default Adobe PDF printer
          NL_Derek-56V59O Community Member

          Hi,

           

          I have had similar problems; you might check out:

          http://forums.adobe.com/thread/540379

          It contains several tips you might try.

           

          --- Derek

          • 2. Re: Very slow printing to default Adobe PDF printer
            ReactionAtWork Community Member

            Derek,

             

            Thanks for replying. The thread you mentioned was one of the many I tried, but none of the suggestions worked. It seems the only solution you found was to install a very old driver, is that correct? I don't want to do that when every other program on my PC, Adobe or not, can print perfectly fast to the default, uncustomized Adobe PDF printer.

             

            That points the blame at FrameMaker, or perhaps using linked Illustrator files within FrameMaker. The reason I say this is because when printing, the little FrameMaker print output window clearly shows the process is slowing on the graphics-heavy pages. I'd expect that a bit with any program, but should sending a single page with a little 1.2 MB linked AI file really lock up a 3.0GHz PC for 25 seconds?

             

            Some further tests are necessary. I'll have to waste some time taking one chapter from my book and replacing all the linked AI files with linked SVGs to see if the problem is Illustrator based. If that doesn't work, I'll try TIFs or JPGs...

             

            EDIT:  Since writing the above I have tried using a CS3 Illustrator file, an SVG and a TIFF. The CS3 file and the SVG still took 20 seconds to print a single page, but using a TIFF instead caused the page to print almost instantaneously!  How can it be that using a vector based file can cause printing to Adobe PDF to be about 20x slower than using a TIF file?

             

            EDIT: Using FrameMaker's Save As PDF... menu option to write the complete book takes around 4m 30s, an improvement over the 7 minutes printing it to the Adobe PDF printer, but still far too slow.

            • 3. Re: Very slow printing to default Adobe PDF printer
              Jeff_Coatsworth CommunityMVP

              What do you mean by "linked" when you refer to graphics? OLE type linking? I didn't think that was "best practices" anymore due to security tightening.

              • 4. Re: Very slow printing to default Adobe PDF printer
                ReactionAtWork Community Member

                I mean choosing File > Import... > File, then selecting an AI file and using the Import By Reference option. Is this bad practice? I assumed it was the slickest way to insert a picture in FrameMaker, so that double-clicking opens it immediately in Illustrator for modifications, and there's only one AI file rather than an AI source file + SVG pair for every graphic...

                • 5. Re: Very slow printing to default Adobe PDF printer
                  Jeff_Coatsworth CommunityMVP

                  I've read that best practice these days is to import graphics by reference so that file sizes don't get bloated. OLE linking got impaired due to security in some O/S's, so I don't think it's much used anymore.

                  • 6. Re: Very slow printing to default Adobe PDF printer
                    ReactionAtWork Community Member

                    Good, I was hoping I wasn't doing something stupid!  But if using "Import By Reference" AI files in a FrameMaker document makes output to PDF so ridiculously slow, it rather defeats the object doesn't it? It's going to be silly having to take a coffee break while my all-Adobe pipeline crawls along for 7 minutes making a PDF for me. I might as well be creating TIF exports of every Illustrator file, and linking the TIFs into the FM document - but that's a messy route that I wanted to avoid.

                     

                    Since reading some other posts, it seems I'm not the only one with this problem, so I do hope somebody in Adobe has looked into this problem and found the cause. Adobe's R Jacquez has recently been posting about the forthcoming FM10, showing us its "rich-media" facilities, but I dread to think how long it's going to take FM to produce a PDF loaded with video and 3D models.

                    • 7. Re: Very slow printing to default Adobe PDF printer
                      Mike Wickham Community Member

                      But if using "Import By Reference" AI files in a FrameMaker document makes

                      output to PDF so ridiculously slow, it rather defeats the object doesn't

                      it?

                      >

                       

                      If I recall correctly, FrameMaker doesn't directly support AI files. It does

                      manage to use them by reading internal PDF structures and then converting

                      them to EPS. There's a good explanation at the bottom of this thread:

                      http://forums.adobe.com/thread/435883. In any case, you might try converting

                      your files to EPS or PDF first and importing those to see if it makes a

                      difference for you.

                      • 8. Re: Very slow printing to default Adobe PDF printer
                        ReactionAtWork Community Member

                        Many thanks Mike, that is extremely helpful. Now I know the cause of the problem, I realise I'll have to go back to the age old method of exporting every AI file as some other format. As ever I am surprised (but shouldn't be) that everything doesn't just work together in the world of Adobe software, despite paying £x000 for the privelege and £x000 more for every "upgrade".

                         

                        [A WHILE LATER...  So in Illustrator I re-saved all my AI files as "Illustrator EPS" files. In FrameMaker, I then laboriously replaced all my Import By Reference'd AI files with Import By Reference'd EPS files instead. The result? Instead of taking 7 minutes to print my 150 page book, it now takes "only" 5.5 minutes!  Does Adobe think that is acceptable, when ancient 10 year old QuickSilver / Interleaf program could print a 200 page book in 20 seconds to the very same Adobe PDF printer?]

                        • 9. Re: Very slow printing to default Adobe PDF printer
                          lsk2002 Community Member

                          Has this been answered anywhere??? I have soooo many problems with this. I have separted sections of one book into 7 books because it takes so long to make a pdf. ....and I mean....15 to 20 minutes for a large doc...maybe 400 pages...that seems crazy to me. ....but I have many illustrator file. Is this still an issue?

                           

                          Thanks,

                           

                          ls

                          • 10. Re: Very slow printing to default Adobe PDF printer
                            ReactionAtWork Community Member

                            I have no answer to this problem. Naturally, you'd expect FrameMaker to fully support Adobe's own flagship vector drawing program, otherwise how are technical writers supposed to include complex diagrams in their work? Do we really have to go through the time-wasting annoyance of using an intermediate format such as .eps, when we've committed to an all-Adobe software route? Did anyone at Adobe ever try printing a large document with lots of AI files imported by reference (typical of many customers' documents) to check if it worked?

                             

                            There seems to be something very wrong with FrameMaker if it can reduce my high-spec PC to a 20 minute crawl, whereas an archaic program such as Interleaf / QuickSilver running on the same PC can print a longer document (heavily laden with embedded bitmaps) in 20 seconds to the same Acrobat PDF printer.

                             

                            Would anyone from Adobe like to comment?

                            • 11. Re: Very slow printing to default Adobe PDF printer
                              Reviewer1066 Community Member

                              For what it is worth, saving an Illustrator file to eps is just as good as saving to ai. Both formats are completely editable with Illustrator. Furthermore, double-clicking an imported by reference eps file in a FrameMaker file opens it in Illustrator. There is no need to keep both versions for each illustration. We use eps for almost all illustrations, pdf for others.

                               

                              I am not sure about AI files, but when one imports an eps file, it is always the size of the bounding box, not the page size.

                               

                              My PDF creations times are on the order of 20 to 30 minutes for a 300 to 400 page manual. I have always assumed that the long time has to do with the fact that the illustrations are stored on a network drive, there are lost of illustrations, and each illustration includes all the fonts used in it. There may be ways to reduce these times, but I usually use that time to check email, etc.

                              • 12. Re: Very slow printing to default Adobe PDF printer
                                ReactionAtWork Community Member

                                Van Kurtz: It's interesting to note that you get hopelessly slow PDF creation times too!  In my response above, on 29th November, I mentioned trying EPS files instead of AI. They were also extremely slow to print, so I maintain there is a serious problem with printing vector art from FrameMaker to Acrobat. Nobody from Adobe seems to want to supply an answer....

                                • 13. Re: Very slow printing to default Adobe PDF printer
                                  lsk2002 Community Member

                                  Is there a way to show that this question has not been answered in the forum? Maybe there are other ideas on this.

                                   

                                  Thanks,

                                   

                                  ls

                                  • 14. Re: Very slow printing to default Adobe PDF printer
                                    Reviewer1066 Community Member

                                    Reaction,

                                     

                                    In our case, most of the illustrations are in the 1 to 10 MB range; and there are many illustrations per manual. The illustrations are stored on a network drive, as well as the Frame files themselves. When I create a PDF or a ps file, it is created on the network drive. So, I have always assumed that the time was spent transferring all those files back and forth between the network drive and my computer. The resulting ps file is 300 to 500 MB. Most of the time is spent creating the ps file; the distillation goes rather quickly.

                                     

                                    When we had FrameMaker 7.2, the PDF creation times were on the order of 40 to 45 minutes. We got the Archive plugin, which could be used to copy all the files, Frame and eps, to the local computer. This took about 5 minutes or more. Then we could create a PDF without all the network traffic. It still took 10 to 15 minutes. When we upgraded to FrameMaker 9, the PDF creation times went down to 20 minutes or so, which seemed good compared to 45 minutes. So, we just live with it.

                                    • 15. Re: Very slow printing to default Adobe PDF printer
                                      Art_Campbell Community Member

                                      LS:

                                      If you want some help trouble shooting, it'd be good to supply your

                                      system specs: OS, RAM, FM and Acrobat versions (make sure they're

                                      fully patched), where the files are (net / local), how graphics are

                                      referenced by Frame, and what method you use to create the PDF.

                                       

                                      Art Campbell

                                                    art.campbell@gmail.com

                                        "... In my opinion, there's nothing in this world beats a '52

                                      Vincent and a redheaded girl." -- Richard Thompson

                                                                                            No disclaimers apply.

                                                                                                     DoD 358

                                      • 16. Re: Very slow printing to default Adobe PDF printer
                                        lsk2002 Community Member

                                        Thanks Art, but it seems to be a FM problem. As the others have said, they have the same problems....and I have seen others posting over the months. I was just hoping that maybe someone had found an answer. I can't move all my files back and forth from the network to my desktop to make a pdf. We are talking about100's of vector and image files for just one book and we are printing highlight color. So, I have a color and grayscale version of every image that I have in my manuals. Plus, from what Van said, it seems it doesn't save that much time. Guess I will just wait on the pdf's until this is corrected or just live with it if Adobe can't come up with a solution.

                                         

                                         

                                        Thanks again....

                                        • 17. Re: Very slow printing to default Adobe PDF printer
                                          Art_Campbell Community Member

                                          It may be a FM problem, but there are thousands of users who aren't

                                          experiencing it....

                                           

                                          Which probably means it only crops up under certain circumstances, and

                                          also that it can be corrected.

                                           

                                           

                                          Art Campbell

                                                        art.campbell@gmail.com

                                            "... In my opinion, there's nothing in this world beats a '52

                                          Vincent and a redheaded girl." -- Richard Thompson

                                                                                                No disclaimers apply.

                                                                                                         DoD 358

                                          • 18. Re: Very slow printing to default Adobe PDF printer
                                            ReactionAtWork Community Member

                                            Just for the record:

                                             

                                            * I bought TS2 and therefore installed FrameMaker 9 and Acrobat 9 at the same time, on a new PC.

                                            * That PC is an Intel Core2Quad 3.0GHz, 4GB RAM, Windows XP SP3. Everything including Windows is fully updated / patched as it should be.

                                            * I was using Illustrator CS4, now CS5, but the same problem exists.

                                            * My ancient QuickSilver / Interleaf program, and any other application, can print extremely fast to the Adobe PDF printer.

                                             

                                            Conclusion: FrameMaker is the problem.

                                             

                                            Using the same manufacturer's software should guarantee perfect integration and slick performance, which clearly isn't the case. I suspect it's due to FrameMaker having being overlooked for so many years, while Acrobat and others were being bloated with unnecessary features.

                                             

                                            What concerns me most is that for FrameMaker 10, I have only seen boasting about new "rich media" capabilities. One wonders how FM10 could possibly deal with "rich media" if it can't even handle extremely lean media - pure vector artwork - written in a language (EPS) that Adobe also created!

                                             

                                            Would anyone from Adobe like to comment?

                                            • 19. Re: Very slow printing to default Adobe PDF printer
                                              lsk2002 Community Member

                                              My computer

                                               

                                              Windows XP Professional

                                              Version2002

                                              Service Pack 3

                                               

                                              Intel(R) Pentium(R) 4CPU 3.00GHz

                                              2.99GHz, 3.25GB of RAM

                                               

                                              Using Acrobat 8.1 Professional. (Haven't upgraded because I saw too many posts with people having problems.)

                                               

                                              Using Adobe Design Premium CS3 (I use AI files, we always have for any vector files and way to many to change over to EPS.)

                                               

                                               

                                              We have also been changing over from Interleaf. I really like FM except for this problem. Very glad to get out of Interleaf.

                                               

                                              We also used InDesign for a while and there are no problems printing to pdf.

                                               

                                              ls

                                              • 20. Re: Very slow printing to default Adobe PDF printer
                                                Art_Campbell Community Member

                                                Thanks for the additional info.

                                                 

                                                How do you create the PDF? SaveAs PDF or by printing to the (default)

                                                Acrobat printer?

                                                And are your graphic files copied into the FM files or imported by reference?

                                                 

                                                Art Campbell

                                                              art.campbell@gmail.com

                                                  "... In my opinion, there's nothing in this world beats a '52

                                                Vincent and a redheaded girl." -- Richard Thompson

                                                                                                      No disclaimers apply.

                                                                                                               DoD 358

                                                • 21. Re: Very slow printing to default Adobe PDF printer
                                                  Jeff_Coatsworth CommunityMVP

                                                  Nope - this is a user to user forum. Don't expect them (Adobe) to chime in anytime soon.

                                                  • 22. Re: Very slow printing to default Adobe PDF printer
                                                    lsk2002 Community Member

                                                    Art,

                                                     

                                                    I save to pdf. I would actually have to leave work if I printed to pdf...lol...doesn't work. Can't remember the problem and scared to try right now to find out cause I dont' want to crash...

                                                     

                                                    I import by reference with all files, both AI and Tiff.

                                                     

                                                    I have setup FM to default to Adobe PDF.

                                                     

                                                    Not sure what you mean by "Acrobat printer?".

                                                     

                                                     

                                                    Thanks,

                                                     

                                                    ls

                                                    • 23. Re: Very slow printing to default Adobe PDF printer
                                                      Art_Campbell Community Member

                                                      The Acrobat printer is the logical printer set up by the installation.

                                                      In Windows, it'll show up as if it were a physical printer; you can

                                                      direct any application to print to it.

                                                       

                                                      Frame's SaveAs PDF tool is notoriously unrelaible (and slow) for most

                                                      people, so printing to the Acrobat Printer way to produce a PDF.

                                                       

                                                      If there's something wrong with your setup so that you can't do that,

                                                      that would be an issue worth resolving both because it gives you an

                                                      additional, better, output option and because if the installation

                                                      isn't correct that may be the root cause of your slow printing

                                                      problem. Both SaveAs and Print use the same core Acrobat software, but

                                                      with different options and parameters.

                                                       

                                                              • Although you mention XP/SP3, you don't mention whether you've

                                                      installed the Microsoft Hotfix for all PostScript printers, including

                                                      Acrobat. If you haven't, this would be mandantory because fixes OS

                                                      bugs in the printer handling. http://support.microsoft.com/?id=952909

                                                      (Gives details on the Hotfix)

                                                      and

                                                      http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us

                                                      (Direct Download Link)

                                                       

                                                      If you haven't installed this, do so before you try any other tweaking.....

                                                       

                                                       

                                                       

                                                      Art

                                                       

                                                       

                                                      Art Campbell

                                                                    art.campbell@gmail.com

                                                        "... In my opinion, there's nothing in this world beats a '52

                                                      Vincent and a redheaded girl." -- Richard Thompson

                                                                                                            No disclaimers apply.

                                                                                                                     DoD 358

                                                      • 24. Re: Very slow printing to default Adobe PDF printer
                                                        Arnis Gubins CommunityMVP

                                                        The "Adobe PDF" is the Acrobat printer instance. Instead of using the Save As PDF route, try printing to this device and enable the print to file option. Then manually run the Distiller to convert the ps file (or print to a watched folder with Distiller enabled to look for ps files in the desired location).

                                                         

                                                        If you need Bookmarks and interactive feature in the PDF, then check the "Generate Acrobat Data" option in the print window, otherwise for print leave this option unchecked.

                                                        • 25. Re: Very slow printing to default Adobe PDF printer
                                                          lsk2002 Community Member

                                                          Wellll, I installed the hotfix. Still did a save as pdf that took 30 minutes. Was kind of scared to print to a pdf.

                                                           

                                                          Saw Arnuis's comment, so did it anyway....I really knew better...lol.... It is still running very very slowly. Looks like it will take about the same time or more...lol...

                                                           

                                                           

                                                          Sooooo....what did yall say was the next thing to look at?

                                                           

                                                          Thanks,

                                                           

                                                          ls

                                                          • 26. Re: Very slow printing to default Adobe PDF printer
                                                            Art Campbell Community Member

                                                            Assuming you rebooted after installing the hotfix to refresh everything.... I'd try:

                                                             

                                                            * Opening all files in the book before printing. This should eliminate network slow-downs and anti-virus checking as files are opened.

                                                            * If you have the screen real estate, open Task Manger or a similar tool (process explorer) to see what processes are working hard when you do the PDF.

                                                            * Check your hard drive free space. Creating a PDF uses lots of temp space, and if you don't have a lot available, the process can slow down if files have to be swapped in and out.

                                                            • 27. Re: Very slow printing to default Adobe PDF printer
                                                              lsk2002 Community Member

                                                              Thanks yall....will try on Monday.

                                                               

                                                              I have 103G of free space on my computer.

                                                               

                                                              Will try the other things though....

                                                              • 28. Re: Very slow printing to default Adobe PDF printer
                                                                Arnis Gubins CommunityMVP

                                                                Check the Adobe PDF printer Properties > Advanced settings for spooling. Under XP, it should be set for: Start printing after last page is spooled, while under Vista/Win 7 it should be set for Start printing immediately.

                                                                 

                                                                Are you certain that it is printing to file? I do catalogues with hundreds of eps graphics and these only take a minute or so to create the ps file (running Distiller itself takes a bit longer and speed does depend upon the complexity and amount of the graphics). FM just dumps the EPS content to the print stream without any handling. On the other hand, if you have included PDF or SVG graphics, then FM has to run these through a conversion filter to create EPS content on output and this requires additional resources in both temp disk space and cpu. If you are pulling your content from network drives, then this will also substantially slow down the print process.

                                                                • 29. Re: Very slow printing to default Adobe PDF printer
                                                                  ReactionAtWork Community Member

                                                                  Arnis,

                                                                   

                                                                  Thank you for your reply. I have tried all the suggestions listed by others, and by yourself above, and my little 76 page A5 document still takes around 4 minutes to print. 

                                                                   

                                                                  Having made the switch to the all-Adobe route of FrameMaker 9 with Illustrator CS4/5 for graphics, I now have to wait several minutes to print a document to the Adobe PDF printer. I cannot understand why using the very latest Adobe software, which should be light years ahead of my old applications, is in fact so hopelessly slow. Surely, importing by reference AI files into FrameMaker should be the cleanest possible way to include vector artwork in a technical manual?

                                                                  Why doesn't FrameMaker 'understand' AI files? And even accepting that it doesn't, then why is it so slow in its own processing of the AI data?

                                                                   

                                                                  I do hope that somebody at Adobe is devoting their full attention to researching this fundamental problem with FrameMaker, as it ruins an otherwise excellent application.

                                                                  • 30. Re: Very slow printing to default Adobe PDF printer
                                                                    Mike Wickham Community Member

                                                                    Another thing to check, which I didn't see previously mentioned in this

                                                                    thread, is your Acrobat installation. Adobe has  warned us against

                                                                    having more than one installation of Acrobat and/or Adobe Reader and/or

                                                                    the PDF creation plugin that comes with FrameMaker installed on the same

                                                                    machine. They can cause bad interactions with each other that don't

                                                                    necessarily show up until specific settings or conditions exist. Then

                                                                    you get a surprise.

                                                                     

                                                                    So if there is a time that you have had more than one of any or all of

                                                                    these installed on your computer at the same time, you need to go

                                                                    through and uninstall all of them-- and then put back only Acrobat. Then

                                                                    hope that fixes things up.

                                                                    • 31. Re: Very slow printing to default Adobe PDF printer
                                                                      ReactionAtWork Community Member

                                                                      Mike,

                                                                       

                                                                      Thanks Mike, that definitely sounds like another thing to try. But how do I know if I have the "...PDF creation plugin that comes with FrameMaker" installed?  I'm fairly sure I installed TS2 on a 'clean' machine, so I should only have whatever the TS2 installer decided to put on my computer. I don't appear to have a separate Adobe Reader installed.

                                                                      • 32. Re: Very slow printing to default Adobe PDF printer
                                                                        Mike Wickham Community Member

                                                                        But how do I know if I have the "...+PDF creation plugin that comes

                                                                        with FrameMaker+" installed?

                                                                         

                                                                        I'm sorry, but I don't know the answer to that. I've never used the

                                                                        add-on because I always have the full version of Acrobat installed.

                                                                        • 33. Re: Very slow printing to default Adobe PDF printer
                                                                          Jeff_Coatsworth CommunityMVP

                                                                          TCS2 includes the full Acrobat Pro Extended version. AFAIR if you just installed FM by itself (no Suites), you got a "semi-crippled" version of Acrobat.

                                                                          • 34. Re: Very slow printing to default Adobe PDF printer
                                                                            Arnis Gubins CommunityMVP

                                                                            From your reply it isn't completely clear if you are you importing native .AI format files or files saved in EPS format.

                                                                             

                                                                            Files in the current native .AI format use a PDF-like structure (that contains a lot more info than a PDF required for display), which FM assumes is a PDF file. When creating output, FM then tries to run this "PDF" format through it's internal filter to create an EPS representation, which takes additional time trying to sort out the Illustrator internal information from the PDF drawing information. The EPSLevelForPlacedPDF setting in the maker.ini file determines how the features are converted. By default this is set to the dumbest level (i.e. ancient Level 1 postscript).

                                                                             

                                                                            EPS files are just simply dumped straight into the output stream (passed through).

                                                                             

                                                                            On a fast machine, the resource hit from this sort of conversation may not be too noticeable for the occasional file, but with many .AI files, this could be more noticeable, though I doubt it's solely the cause of the larger times that you're seeing. Usually, if you have a properly configured AdobePDF printer instance set as your system default for FM, work on local drives, use EPS, TIFF, JPEG, PNG imported by reference, print to file to create .PS files, the process is very quick. All I can think of is to use a tool like Process Explorer to monitor what is happening when creating output from FM to try to identify where the slow down is occurring.

                                                                            • 35. Re: Very slow printing to default Adobe PDF printer
                                                                              lsk2002 Community Member

                                                                              After reading all the msgs since Friday. I did try to open all the files in my book and print to a ps file. Took forever. Also, why do you have to reset every document in the book when FM crashes? I have to wait every time when I try these things because I don't want to have to do that. Seems just reseting the book file itself would work.

                                                                               

                                                                              Anyway, I have attached a jpg of my current programs, add in's....ect. that seem to be maybe things I should get rid of. Would one of you take a look and let me know. Maybe that is my problem. I hope it is readable.

                                                                               

                                                                              Thanks,

                                                                               

                                                                              ls

                                                                               

                                                                              adobe products.jpg

                                                                              • 36. Re: Very slow printing to default Adobe PDF printer
                                                                                Mike Wickham Community Member

                                                                                I see a potentially huge problem right off the bat. You've got both

                                                                                Acrobat 8 and Adobe Reader 7 installed on the same machine! Adobe has

                                                                                very strongly warned us against having more than one TOTAL of any of

                                                                                these installed: Acrobat, Reader, or FM's optional PDF creation add-on.

                                                                                So you need to uninstall both of those, starting with the last one

                                                                                installed, then reinstall only Acrobat. Leave Reader off. Everything it

                                                                                does is already contained in Acrobat.

                                                                                 

                                                                                I also see some things listed there as "Adobe PDFL..." I don't know what

                                                                                those are. I don't have them on my computer and I've got tons of Adobe

                                                                                software installed. I'm sure someone else will pop in with the answer.

                                                                                But I see one of them is version 9, which may mean you have yet

                                                                                another conflicting version of something on your machine.

                                                                                • 37. Re: Very slow printing to default Adobe PDF printer
                                                                                  lsk2002 Community Member

                                                                                  Well, I got rid of the Reader 7. I don't see a Reader 8. What are Adobe Acrobat Connect Add-in, Adobe Help Viewer 2, and Adobe Extend Toolkit 2? The Adobe PDFL is for our ApplicationXtender Program.

                                                                                   

                                                                                  Thanks,

                                                                                   

                                                                                  ls

                                                                                  • 38. Re: Very slow printing to default Adobe PDF printer
                                                                                    Mike Wickham Community Member

                                                                                    Well, I got rid of the Reader 7.

                                                                                     

                                                                                    Yes, but did you also uninstall and reinstall Acrobat 8? Since you had

                                                                                    both, you can't just uninstall the one you don't need. My understanding

                                                                                    is that Acrobat and Reader each can overwrite files of the other. So

                                                                                    uninstalling Reader may still leave messed up files or missing files for

                                                                                    Acrobat. You have to uninstall both, reboot, then reinstall Acrobat.

                                                                                     

                                                                                    > What are Adobe Acrobat Connect Add-in, Adobe Help Viewer 2, and Adobe

                                                                                    Extend Toolkit 2?

                                                                                    >

                                                                                     

                                                                                    The Help Viewer installs with FrameMaker. The other two install with the

                                                                                    the Creative Suites. Leave them alone.

                                                                                    • 39. Re: Very slow printing to default Adobe PDF printer
                                                                                      ReactionAtWork Community Member

                                                                                      Arnis,

                                                                                       

                                                                                      Many thanks for clarifying the situation with AI and FrameMaker. In conclusion, for other users coming to this thread:

                                                                                       

                                                                                      * Importing a native .AI file into FrameMaker (using "Import By Reference" in my case) doesn't work as it should.

                                                                                      * FrameMaker doesn't interpret the .AI file correctly as simple vector artwork, but instead as PDF, and so makes very slow work of converting the graphic when printing.

                                                                                      * Outputting from Illustrator as .EPS instead of .AI should be much quicker when imported into FrameMaker, but not necessarily. Other unresolved issues might also cause slow printing.

                                                                                       

                                                                                      I do hope a future update patch to FM10 will cure this flaw in FrameMaker's interpretation of AI files. Personally, I am not remotely interested in FM10's 'rich media', but would love it if FrameMaker could properly handle 'lean media', such a vector drawings made in Illustrator.

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