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I get this message everytime I modify a topic page...

New Here ,
Jan 12, 2011 Jan 12, 2011

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RH8 message.png

I am using RH8 but got the message in RH7 on all my projects, new and converted from RH6.

In RH7 I just clicked OK, and the only problem this caused is that all the pages would be "new" after generating so the publishing took a long time.

With RH8 a new problem has arisen. When I click OK, the path to the files on the Master Page header change to the path of the topic page I am modifying. This causes the image and script liinks to be broken on every page using the Master Page.

For example:

The Master Page is in the project root and in the header I have an image of images/Example.png.

When I edit the body of the topic page processing/about_processing.htm, which uses the Master Page in question, I get the message above and click OK.

If I look at the Master Page the image path is now processing/images/example.png, which doesn't exist.

Is there some setting that I need to adjust or some tweek I can make so that every change to a topic doesn't make RH think the Master Page was updated?

Thanks in advance John

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Adobe Employee ,
Jan 13, 2011 Jan 13, 2011

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Hi John,

May you please share the HTML code of your master page?

Thanks and regards,

Piyush Bhatnagar

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New Here ,
Jan 13, 2011 Jan 13, 2011

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Here is the HTML from RH8 - I can't imagine how the Master Page is the problem but then again I haven't been able to resolve this for two years.

The tags where the path changes when I save a topic are the <src=""> and <img src=""> in the header.

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="topic-comment" content="Topics" />
<meta name="generator" content="Adobe RoboHelp 8" />
<title>Topic Dul</title>
<link rel="StyleSheet" href="AssurantStyle(correct).css" type="text/css" />
<object id="hhctrl" classid="clsid:ADB880A6-D8FF-11CF-9377-00AA003B7A11"
width="0" height="0" vspace="0" hspace="0" border="0" type="application/x-oleobject"></object>
</head>

<body>
<?rh-region_start type="header" style="width: 100%; position: relative;" ?>
<script type="text/javascript" src="PrintMe.js"></script>
<script type="text/javascript" src="crumbs.js"></script>
<script type="text/javascript" src="ClipBoard.js"></script>
<h1><a name="TopOfPage"></a><?rh-variable_start name="title" format="default"
              value="Topic Dul" ?>Topic Dul<?rh-variable_end ?></h1>
<p><span class="TopLinks"><img src="icoServSys.png" alt="" style="border: none;"
          width="16" height="16" border="0" />=Look
  on TKV &#160;&#160;&#160;<img src="icoSmartFlow.png" alt="In SmartFlow"
          title="In SmartFlow" style="border: none;"
          width="16" height="15" border="0" />=Look
  on SmartFlow &#160;&#160;&#160;<img src="icoDocument.bmp" alt="Look on document"
           title="Look on document" style="border: none;"
           width="16" height="16" border="0" />=Look
  on doc &#160;&#160;&#160;<img src="icoCamera.jpg" alt="Show me" title="Show me"
          style="border: none;" width="17" height="17"
          border="0" />=Example &#160;&#160;&#160;<img
  src="icoProcessSteps.png" alt="" style="border: none;" width="14"
  height="14" border="0" />=Additional steps &#160;&#160;&#160;<img
  src="icoCheckmark.png
" alt="This topic is complete." title="This topic is complete."
  style="border: none;" width="12" height="16" border="0" />=Steps complete
  &#160;&#160;&#160;<img src="icoClip.png" alt="" style="border: none;"
        width="9" height="16" border="0" />=Copy note
  to Clipboard &#160;&#160;&#160;<img src="icoNoteForLegend.gif" alt=""
           style="border: none;" width="15"
           height="17" border="0" />=Helpful
  info</span></p>
<p><script type="text/javascript"><!--
doCrumbs();
//--></script>
  </p>
<hr style="color: #0000ff; background-color: #0000ff;" align="center" />
<?rh-region_end type="header" ?>
<?rh-region_start type="body" ?>

******************************************************
*** CODE OF BODY REMOVED SINCE IT IS NOT A PROBLEM ***

******************************************************

<?rh-region_end type="body" ?>
<?rh-region_start type="footer" class="whs1" style="width: 100%; position: relative;" ?>
<p class="Footer">&#160;</p>
<p class="Footer">© 2007-2010 Assurant Specialty Property, (Hazard
  Outsourcing) All rights reserved</p>
<p class="Footer">File Name:&#160;&#160;<?rh-variable_start name="file"
  format="default" value="Topic Dul.htt" ?>Topic Dul.htt<?rh-variable_end ?></p>
<p class="Footer">Last Updated: <?rh-variable_start name="date" value="40555.364884" ?>2011-01-13<?rh-variable_end ?></p>
<?rh-region_end type="footer" ?>
</body>
</html>

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New Here ,
Jan 21, 2011 Jan 21, 2011

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Has this problem been solved? I have been getting the same thing with RoboHelp8. I thought I was going crazy when my image links kept being broken. I wasn't as frequent at first but almost consistently now.

Any help shared would be greatly appreciated.

Make Yours an Incredible Day,

Verlean

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New Here ,
Jan 21, 2011 Jan 21, 2011

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No real solution but I stumbled on to a way to prevent the Master Page from updating. I removed the file from our source control app and left the local copy read only. When RH8 trys to update the Master Page I get an error that the file cannot be checked out and the update fails. It doesn't seem to affect the topic page at all and I don't have to keep fixing the Master Page links.

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Participant ,
Jan 21, 2011 Jan 21, 2011

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This thread includes a related discussion:  http://forums.adobe.com/message/2987779#2987779, which may help. I'm also still experiencing the same problem in RH8 that John describes with the graphics and hyperlinks in the footer and header of my master page. If I inadvertently select "Apply to all topics from master page", any images or hyperlinks on the master page are no longer valid. I end up having to re-create all of the links on the master page (such as the links to the corporate logo and copyright topic). Sometimes that fixes the problem, sometimes I have to manually remove the master page from all topics and then reapply it from the Topic List pod.

The workaround to the problem is slightly less annoying if I select "Apply to this topic only." That way, I only have to remember to reselect a master page for the affected topic. I have now learned to check the Topic List pod for missing Master Pages as a matter of course each time I generate a project.

Seems like this is a RH bug since so many of us are experiencing the same thing....at a minimum, there should be better messaging to let us know what's going on behind the scenes so we can fix it.

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LEGEND ,
Jan 21, 2011 Jan 21, 2011

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Hi folks

In looking at the code posted earlier, I'm seeing things like Variables and whatnot that are in the Footer area. My thought here is that these are being updated and that is causing RoboHelp to trigger the message saying basically, Hey, you changed the Footer in this topic. Shall I update the Master Page to reflect what you changed?

I'm thinking this is actually a bit of a bug in that RoboHelp shouldn't be issuing the message. But I can logically see why it would.

Definitely something I would encourage anyone experiencing to report via the Wish Form/Bug Reporting Form.

Cheers... Rick

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Participant ,
Jan 21, 2011 Jan 21, 2011

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I submitted a bug request to Adobe a while ago regarding this error, so maybe things are fixed in Robohelp 9. (Has anyone seen this error after upgrading?). If it's been fixed, I'd gladly fork out the $$ to upgrade today!

I do not use variables anywhere, let alone in my headers and footers, but I do use conditional text to keep this information from printing when I generate Word output. As mentioned previously, they also include tables, hyperlinks, and image references. Here's an example footer:

<?rh-region_start type="footer" style="width: 100%; position: relative;" ?>
<?rh-cbt_start condition="Online" ?><?rh-align_start align="center"
  ?>
<table style="border: none; vertical-align: Center;" cellspacing="0"
    width="100%">
  <col />
  <col />
  <tr style="vertical-align: center;">
   <td style="border-top: Solid 1px #00539b; padding-right: 10px;
     padding-left: 10px;"><p class="copyrightText">&#160;</p>
   <p class="copyrightText"><img src="printerIcon.gif" onclick="window.parent.frames[1].focus();window.print()"
            alt="" style="border: none;"
            width="23" height="22" border="0" />
    Print topic</p></td>
   <td style="border-top: Solid 1px #00539b; padding-right: 10px;
     padding-left: 10px;"><?rh-cbt_start condition="Online" ?><p
     class="copyrightRight"><a href="Introduction/Copyright.htm"><?rh-symbol_start
    name="Copyright" ?>©<?rh-symbol_end ?> 2005-2011 RTP. All
    rights reserved.</a></p><?rh-cbt_end ?></td>
  </tr>
</table>
<?rh-align_end ?>
<?rh-cbt_end ?><?rh-region_end type="footer" ?>

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New Here ,
Oct 02, 2013 Oct 02, 2013

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No it isn't fixed in RH 9 which is why I'm looking at this post today.

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Enthusiast ,
Oct 02, 2013 Oct 02, 2013

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I get the same thing quite often in RH 9. I just click the second option and then go back in and reapply the master page. Gotta love these extra steps...

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LEGEND ,
Oct 03, 2013 Oct 03, 2013

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You can choose to don't assign a master page and let the SSL assign the master page on generation. Best of both worlds if you ask me.

Greet,

Willam

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LEGEND ,
Oct 03, 2013 Oct 03, 2013

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Only if you are totally fine with having the same Master Page associated with each and every topic.

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New Here ,
Oct 03, 2013 Oct 03, 2013

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I’m not which is why I have dynamic information. But I got what I needed from the resolutions discusses. Today I just chose the option to only change the current page and then reapplied the master page and it worked great. Thanks!

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New Here ,
Mar 31, 2014 Mar 31, 2014

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In the end I found that if I select all the topics and then reapply the style sheet it takes care of the entire problem so that's what I do every so often and definately before I generate my help files.

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Enthusiast ,
Mar 31, 2014 Mar 31, 2014

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LATEST

Do you mean you never see this message again after reapplying the style sheet to all your topics?

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New Here ,
Jan 21, 2011 Jan 21, 2011

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Thanks Rick,

I submitted a bug report for this.

John

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New Here ,
Jan 21, 2011 Jan 21, 2011

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Rick,

I have a copyright link in my footer. I am not updating the footer but I guess RH is doing it in the background. I will post a Wish list/bug fix later.

Thanks!

Incredibly, Verlean

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New Here ,
Jan 21, 2011 Jan 21, 2011

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Thanks guys, I will try these work arounds.

John - Did the Adobe employee that asked for your code ever get in touch with you? This would be a nice update to RH8. My company just purchased RH8 so I know RH9 will not be purchased any time soon.

Incredibly, Verlean

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New Here ,
Jan 21, 2011 Jan 21, 2011

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Verlean,

I did not hear back from him.

John

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Guest
Feb 01, 2011 Feb 01, 2011

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Hi all

Only just spotted this discussion so am a little late..

We use RH8.0.2 here and I also get this problem and the source control related issue mentioned lower down in the discussion. It's very irritating and does not give the impression of a stable reliable package.

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