Before you begin
To benefit most from this information, perform the tasks below in the order they are listed. After you complete each task, try to re-create the problem.
The tasks below require you to open the Elements Organizer Catalog Manager. To do so, use one of the following methods:
- Open the Elements Organizer, and then choose File > Catalog.
- Hold down the Shift key on your keyboard as you launch the Elements Organizer. Release the Shift key when the Catalog Manager window appears.
Optimize your catalog and rebuild its thumbnail cache
To reduce the amount of space that your catalog uses and improve its performance, use the Optimize function of the Catalog Manager.Optimizing also corrects problems with the way thumbnails appear in the Organizer.
- Make sure that Premiere Elements and the Photoshop Elements Editor are closed.
- Open the Catalog Manager.
- In the Catalog Manager, select the catalog that you want to optimize.
- Click Optimize.
This process takes time, especially if you have a large catalog. A dialog notifies you when your catalog and its thumbnail cache are optimized. Click OK to close this dialog.
Repair your catalog
Sometimes, such as after a power failure, your catalog file becomes damaged. To repair this damage, use the Repair function of the Catalog Manager.
- Make sure that Premiere Elements and the Photoshop Elements Editor are closed.
- Open the Catalog Manager.
- In the Catalog Manager, select the catalog that you want to repair.
- Click Repair.
- When the Elements Organizer finishes checking your catalog for errors, select Re-index Visual Similarity Data and then click Repair or Repair Anyway.
This process takes time, especially if you have a large catalog. A dialog notifies you when your catalog is successfully repaired. Click OK to close this dialog.
Restore the most recent backup of your catalog, or create a catalog
Occasionally, a catalog becomes damaged in such a way that the Optimize and Repair functions cannot correct the problem.
If you have created a backup of your catalog, restore the most recent backup of your catalog. For instructions, see "Restore a catalog to a previously saved version" in the Elements Organizer Help.
If you do not have a backup, create a catalog and reimport your photos and other media files.
To create a catalog:
- Make sure that Premiere Elements and the Photoshop Elements Editor are closed.
- Open the Catalog Manager.
- In the Catalog Manager, click New.
- Type a name for this new catalog and then click OK. The Organizer opens with this new, blank catalog.