Image display - How do I display an image using an absolute path?

[WestecottCM]

How do I display an image using an absolute path in a compiled WebHelp?

Our developers use RH8 map IDs within our in-house applications to display in a model window created using Telerik Rad Window.

Unfortunately images disappear from these model windows because RoboHelp removes absolute links to [inserted] images and changes them to relative in the compiled WebHelp.

How do we overcome this? Is there a solution in RH8?

[Peter Grainge · Accepted solution]

When you insert an image RoboHelp does show the full path in the dialog but if you double click the image, you will see it has already been converted to a relative path.

You can go to the HTML and change the path there to the absolute path but it must be the correct absolute path after the help is generated and published. Also it must be valid while you are working or you will not see the topic.

Check Printed Documentation if you use it. I haven't checked whether the image will survive that journey.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[WestecottCM]

Thanks for the advice

The path I am changing is below

From      :    ..\..\HelpTopics\Icon_Search.png

To  :   \HowDoI\Help_CMS\WebHelp\HelpTopics\Icon_Search.png

But when I compile the help it strips out the absolute path so I have been carrying out a workaround by modifying two topics in the published compiled help.

Will try again and get back to you.

Thanks

Tina

[WestecottCM]

I have tried again and changed the path in the topic HTML

from : ..\..\HelpTopics\Icon_Search.png

to    :  \HowDoI\Help_CMS\WebHelp\HelpTopics\Icon_Search.png

I am obviously unable to see it in RH8 as I have removed the relative link so it is "outside" of the project.

This time, on compilation, it has not stripped out the absolute links. The developer was working with me on this last week and we did have any issue in that they did not hold the absolute link. Most odd!

Checking the published help it appears to be working in the application, which is great.

So my apologies for raising the issue but it really did not work last week.