Copy link to clipboard
Copied
Published a RoboHelp WebHelp project. It displays fine in IE8, but opens two windows in Firefox 3.6.13. Any thoughts?
Copy link to clipboard
Copied
Welcome to the forum.
Do you mean as inthe thread below which is just a few down from your post.
http://forums.adobe.com/thread/777987?tstart=0
If so try the new layout idea that I suggested. Unfortunately the person who raised that post hasn't indicated whether or not it worked.
See www.grainge.org for RoboHelp and Authoring tips
Copy link to clipboard
Copied
Hi,
Yes, this post does look similar to what I'm seeing in Firefox. Just to be sure, your solution would be to regenerate the help to a new folder after deleting the CPD file, with RoboHelp closed?
Copy link to clipboard
Copied
No. Create a new layout and not a duplicate. Right click in the pod and you will get a dialog to create a new layout.
See www.grainge.org for RoboHelp and Authoring tips
Copy link to clipboard
Copied
Thanks for your help. It appears that there was a new filter that was installed during a server upgrade that prevented the files from properly displaying. In theory, it has fixed our issue.
Thanks again.
Karen Reynolds
DFAS/ATAAAPS
Phone: 317.212.1656
DSN: 699-1656
E-mail: karen.reynolds.ctr@dfas.mil
Copy link to clipboard
Copied
Thanks for posting that. If your IT people could give some details it might be useful in the future.
See www.grainge.org for RoboHelp and Authoring tips