31 Replies Latest reply: Apr 1, 2012 10:20 AM by junior166 RSS

    Rendered clips become un-rendered without changing anything?

    shiffsportsmarketing Community Member

      I render a "work area" on my timeline (which is about 2 mins of the entire project). I save the project. I close the program.  I open the program, and then open the project, and the rendered area is no longer rendered.

       

      The program has been crashing quite frequently today as well.

       

      Any ideas??

       

      Thanks everyone -

      Kim

        • 1. Re: Rendered clips become un-rendered without changing anything?
          Steve Grisetti CommunityMVP

          Hard to say without knowing which version of the program you're using and which operating system you're working on.

           

          But it might be worth contacting Adobe Tech Support about.

           

          It might also be an indicator that your computer needs some basic maintenance and a tune-up or that you're running out of drive space. I do this every week, and my computer still runs better than the day I bought it!

          http://forums.adobe.com/thread/390602?tstart=30

          • 2. Re: Rendered clips become un-rendered without changing anything?
            the_wine_snob CommunityMVP

            Kim,

             

            Is there either an external HDD, or a networked drive involved in your system?

             

            Good luck,

             

            Hunt

            • 3. Re: Rendered clips become un-rendered without changing anything?
              shiffsportsmarketing Community Member

              Running the latest version of the program - just bought it.

               

              I have an iMac with Intel processor and 4 GB memory (only about 6 months old), and running the latest version of Mac OS X (Snow Leopard) 10.6.6.

               

              And yes, I do have an external hard drive connected to my computer - and most of my video clips are stored on there.

               

              Maybe that's the issue??

               

              Thanks guys!!

              Kim

              • 4. Re: Rendered clips become un-rendered without changing anything?
                the_wine_snob CommunityMVP

                What is the connection type of that external HDD?

                 

                Good luck,

                 

                Hunt

                • 5. Re: Rendered clips become un-rendered without changing anything?
                  shiffsportsmarketing Community Member

                  Just a USB connection.

                   

                  Thanks,

                  Kim

                  • 6. Re: Rendered clips become un-rendered without changing anything?
                    the_wine_snob CommunityMVP

                    Well, a USB external is good for archiving, and not much else. If you are trying to edit to/from the USB external, you are courting potential disaster. Most computers, and NLE programs, like PrE, or PrPro, try to push more data through the USB connection, than it can handle. This often leads to corrupted files, and can lead to a complete and catastrophic failure of the external HDD itself.

                     

                    FireWire 400 (IEEE-1394a, or iLink) is better, but still quite slow. FW-800 (IEEE-1394b) is more than adequate, with eSATA being even better.

                     

                    I am not saying that this external HDD is the contributing factor, but certainly can be.

                     

                    Good luck,

                     

                    Hunt

                    • 7. Re: Rendered clips become un-rendered without changing anything?
                      shiffsportsmarketing Community Member

                      Thanks for the info.

                       

                      I am copying the video files to my hard disk (plenty of space).

                       

                      My next question of course is going to be how to get Premiere Elements to look for the video on my hard drive, instead of the original location....?

                       

                      Thanks again

                      Kim

                      • 8. Re: Rendered clips become un-rendered without changing anything?
                        the_wine_snob CommunityMVP

                        Kim,

                         

                        When Assets, that are linked to a Project, are Moved, as soon as you Open the Project, the program will ask, "Where is file______.MOV?" There will be a Finder provided, that interfaces with the OS's explorer. Direct PrE to the first file in the folder, and then PrE will re-link to all Assets in that folder. If you have more than one folder of Assets, you will need to repeat the process, for each folder, in which there are linked Assets, until all have been re-linked.

                         

                        Whatever you do, please do not choose to Ignore, or Offline the media, and then do a Save, which will overwrite the PREL (Project) file, and then you will need to manually re-link each Asset by hand - a tedious process.

                         

                        Good luck,

                         

                        Hunt

                        • 9. Re: Rendered clips become un-rendered without changing anything?
                          shiffsportsmarketing Community Member

                          Keeping fingers crossed --- but so far, so good!

                           

                          Thanks, Hunt

                          Kim

                          • 10. Re: Rendered clips become un-rendered without changing anything?
                            the_wine_snob CommunityMVP

                            Kim,

                             

                            Fingers X'ed here too, in cool, but sunny AZ.

                             

                            Good luck,

                             

                            Hunt

                            • 11. Re: Rendered clips become un-rendered without changing anything?
                              shiffsportsmarketing Community Member

                              I spent an hour on the phone today with Adobe's technical support.

                               

                              They tell me that my program is working fine - and that it is NOT unusual/or a problem for items like text, transitions, and effects to become un-rendered even without changing a thing. (Rendering, saving, closing out of the program, then re-opening the program, opening the project - and finding certain parts of the previously rendered clip to be un-rendered).

                               

                              I'm still not so sure about that

                               

                              Just an FYI for everyone --

                              Kim

                              • 12. Re: Rendered clips become un-rendered without changing anything?
                                BriRonS Community Member

                                I was about to put on a posting about this very issue when I spotted this one. I have Premiere Elements 9 and edit projects on a seperate dedicated internal hard drive. I recently finished editing a project which contained material originally filmed on Hi 8 and transferred to mini DV before importing. The clips were all slightly smaller than the frame so, rather than re-sizing each clip, I created an AVI file then, using the properties>motion tool, re-sized the whole project to fill the frame. This resulted in the project having to be re-rendered which I did and then saved. However when I re-opened the project at a later date to do some more work on it the whole thing had to be rendered again. I would have thought that once the rendered project had been saved it wouldn't need to be rendered again which is why I was going to ask if anyone knew why this should be.

                                • 13. Re: Rendered clips become un-rendered without changing anything?
                                  shiffsportsmarketing Community Member

                                  Do you work on a Mac?  While on the phone with tech support yesterday, the technician kept telling me that "the program is working normally". I told him that logically, this just didn't make sense and asked him the question, "Once a clip is rendered, and I do nothing to change it, shouldn't it stay rendered? Isn't the program designed that way?"

                                   

                                  He tried to recreate the issue on his Mac, and some text that he inserted onto a clip did not stay rendered after saving, exiting and reopening the program.

                                   

                                  I have a feeling that this is a Mac issue -- but could be wrong

                                   

                                  Kim

                                  • 14. Re: Rendered clips become un-rendered without changing anything?
                                    BriRonS Community Member

                                    No, I'm working on a PC using Windows XP. I'd also noticed the same thing happening with titles which, when a project was reopened, sometimes, though not always, needed rendering again.

                                    • 15. Re: Rendered clips become un-rendered without changing anything?
                                      the_wine_snob CommunityMVP

                                      To me, this sounds like a Bug. If you have ruled out some common culprits, like external HDD's, and networked drives, I would file a Bug Report with Adobe.

                                       

                                      The "proxy" files, that are created, when you Render, are linked in the Project. So long as those files are available (have not been Deleted, Moved, Renamed, etc.), the Project should link to them, regardless of how many times one shuts down the Project, and re-opens it. Something is wrong, and causing the Project to loose those links.

                                       

                                      With the exception of those common causes, if they are absent, then something is wrong in the Project file, and the way that PrE is Opening it. Adobe should be able to recreate the issue, Mac, or PC, and find a cure. The more info that you can provide them, the easier it will be to recreate in the lab, and trace the problem.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: Rendered clips become un-rendered without changing anything?
                                        shiffsportsmarketing Community Member

                                        Hunt:

                                         

                                        When I was on the phone with Adobe tech support yesterday - he actually recreated the problem on his Mac.  When the project he created was rendered, saved, closed, and then opened again, the text that was added to a clip was no longer rendered.  He said "that's normal".

                                         

                                        I got a case number, and gave up

                                         

                                        Kim

                                        • 17. Re: Rendered clips become un-rendered without changing anything?
                                          the_wine_snob CommunityMVP

                                          If that Title was NOT changed, the Render files should have still been linked. Now, if one Renders, and then makes a change, say to one character in a Title, the red line reappears, and for smoothest playback, Rendering will need to be done again. Remember, this was due to the change - as soon as a change is made and commited, that entire Title will have a red line.

                                           

                                          Remember, Rendering is JUST for smoothest playback. I complete entire Projects, with tons of red lines, and never bother to Render. However, if I am doing a lot of Keyframing, I may Render dozens of times. For an 08 sec. Intro Project, with about six Video Tracks, and lots of Keyframing of several Effects, I probably Rendered 50 times, to clearly see all the Keyframed Effects, as well, as I possibly could. It just depends.

                                           

                                          Good luck,

                                           

                                          Hunt

                                          • 18. Re: Rendered clips become un-rendered without changing anything?
                                            shiffsportsmarketing Community Member

                                            That's exactly my point --- NOTHING was changed - especially/including the text/title.

                                             

                                            Adobe Tech Support even recreated the exact problem on his Mac -- and STILL said that "the program is functioning properly".

                                             

                                            The pure illogic of the problem was so clear to me - something HAD to be wrong with the program - but because it did the same thing for the Tech Support guy (or at least he SAID the same thing happened!) - he said "the program is functioning properly".

                                             

                                            Again -- I STILL DON'T BUY IT!

                                             

                                            Kim

                                            • 19. Re: Rendered clips become un-rendered without changing anything?
                                              the_wine_snob CommunityMVP
                                              Adobe Tech Support even recreated the exact problem on his Mac -- and STILL said that "the program is functioning properly".

                                               

                                              With no changes, that technician was incorrect, at least for the PC, and I cannot believe that the Mac version of the program is designed to loose the link to the Render files. That would not really make sense to me. Maybe Steve Grisetti, who uses both a Mac and a PC can comment, if the Mac automatically looses the links to Render files.

                                               

                                              When I Render the Timeline, or a portion of the Timeline, Save the Project, close the program, and re-launch, loading the Project, all Rendering is still there. If I have Moved, Deleted, or Renamed the Render files, PrE will ask "Where is Render File ______.AVI?" wanting to re-link.

                                               

                                              Good luck,

                                               

                                              Hunt

                                              • 20. Re: Rendered clips become un-rendered without changing anything?
                                                Ted Smith Community Member

                                                Looks like a problem with your computer OS settings to me.

                                                It may be possible that the last bit of info that represented the rendering informatin was being held in a cache of some sort in the computer or on the hard disk internal cache (if it has one). It may not have been finally written to the physical metal disk.

                                                I find this sometimes happens when making changes to VB sourcecode if I dont WAIT a while after making changes

                                                To confirm this, render the area and close PRE without previewing or touching anything else, wait a minute then do a proper shutdown procedure to switch off the computer. This should flush all caches. Then restart the computer and see if the red lines are still there.

                                                I know this works on Windows but not sure of a Mac.

                                                • 21. Re: Rendered clips become un-rendered without changing anything?
                                                  BriRonS Community Member

                                                  I've just tried re-opening the project that I had trouble with and this time it has stayed fully rendered. The only difference was that last time I had the project open I completed my edit, exported the project to Mini DV and created an MPEG file for burning to DVD. Perhaps the problem was a temporary glitch of some kind in my computer, or maybe something I was doing wrong, but it seems to be fine now. Thanks for all your help and advice.

                                                  • 22. Re: Rendered clips become un-rendered without changing anything?
                                                    Ted Smith Community Member

                                                    It's a good idea to manually save your project regularly and about 10 seconds after you have finally finished editing to make sure all changes are permanently saved to the physical disk.

                                                    Starting the sharing process may also have ensured the rendering data was fully saved on the physical disk, not just left in in a temporary cache as I described before.

                                                    If your compter has a system cache, maybe the info might have remained in it if you dont have enough available RAM.

                                                    • 23. Re: Rendered clips become un-rendered without changing anything?
                                                      nealeh Community Member

                                                      If it is a write-caching problem you can switch it off in "Disk drives" in the "Device Manager". Just clear the checkbox:

                                                       

                                                      1.png

                                                      Cheers,
                                                      --
                                                      Neale
                                                      Insanity is hereditary, you get it from your children

                                                      • 24. Re: Rendered clips become un-rendered without changing anything?
                                                        shiffsportsmarketing Community Member

                                                        I am grateful ( and understand ) for all of the interest in this problem.  It just DOESN'T make any logical sense.

                                                         

                                                        I have done all of the things suggested by everyone.  Still -- when re-opening the project - EVEN AFTER A RESTART - certain elements become un-rendered.

                                                         

                                                        Its more annoying than anything -- the video remains rendered, just certain effects (sometimes text, sometimes a motion change, sometimes a transition.... doesn't seem to be anything consistent about that).

                                                         

                                                        My iMac is only 6 months old -- I'm running Snow Leopard (latest version), have 4GB of ram and my hard drive has about 800 GBs free.  Should be a powerful enough set-up to be running Elements .

                                                         

                                                        I may have to call tech support again and ask for a supervisor --- the original person may have just been trying to get rid of me when he told me "the program is running properly"....

                                                         

                                                        Thanks again for all the ideas,

                                                        Kim

                                                        • 25. Re: Rendered clips become un-rendered without changing anything?
                                                          Ted Smith Community Member

                                                          When you very first imported all the video were there any red lines?

                                                          Or do they only appear over the area where you add effects

                                                          • 26. Re: Rendered clips become un-rendered without changing anything?
                                                            shiffsportsmarketing Community Member

                                                            Most of the video clips were un-rendered when originally imported (thus, having the red line above).

                                                             

                                                            Here is one of the interesting points ----- VIDEO stays rendered (unless I have altered the speed).  SOME EFFECTS do not (mostly text and transitions).

                                                             

                                                            I think this is driving everyone as batty as it is me!  It just does not make any logical sense -- and that's where I have issues   That and the fact that Tech Support on Friday tried to convince me that "your software is behaving normally".... after the 3rd time he said that, I said "good day" and hung up

                                                             

                                                            Thanks,

                                                            Kim

                                                            • 27. Re: Rendered clips become un-rendered without changing anything?
                                                              the_wine_snob CommunityMVP

                                                              Kim,

                                                               

                                                              Let's start here:

                                                               

                                                              Most of the video clips were un-rendered when originally imported (thus, having the red line above).

                                                               

                                                              When one Imports Assets, that match the Project Preset 100%, they should not have red lines above those Imported Clips. That you do, bears looking into initially.

                                                               

                                                              You have probably already given us this info up-thread, but please refresh my memory - what are the specs. of your chosen Project Preset, and what are the full specs. of those Assets?

                                                               

                                                              Do not know if this will have a bearing on the issue, but let's get it out of the way first.

                                                               

                                                              Good luck,

                                                               

                                                              Hunt

                                                              • 28. Re: Rendered clips become un-rendered without changing anything? (PROJECT COMPLETE - TAKE A LOOK!)
                                                                shiffsportsmarketing Community Member

                                                                Hi everyone.  I meant to post this several days ago, but went out of town.

                                                                 

                                                                I wanted to thank everyone for all of your help while I was working on this project as a "newbie" to Premiere Elements 9.

                                                                 

                                                                The end result (at least for this video which may end up being "Part 1" of a longer video) - is pretty good.  I was working with source video from 35 different college football games - and those games were already burned to DVDs - in various formats to boot.  So - considering all of that - and the fact I learned the program on the fly (with a lot of help from several of you in this forum) - I'm happy with the product.

                                                                 

                                                                So - without further adieu, if you'd like to check out the college football career highlights of Courtney Harris, please do!

                                                                 

                                                                http://youtu.be/ncDyYB7qxrY

                                                                 

                                                                Thanks again,

                                                                Kim

                                                                • 29. Re: Rendered clips become un-rendered without changing anything? (PROJECT COMPLETE - TAKE A LOOK!)
                                                                  the_wine_snob CommunityMVP

                                                                  Kim,

                                                                   

                                                                  So glad to hear that you have gotten satisfactory results.

                                                                   

                                                                  For a "starter Project," you got handed a real can-o-worms, but hung in there. As Friedrich Nietzsche stated, "that, which does not kill us, makes us stronger."

                                                                   

                                                                  You are certainly "stronger" now, having competed your Project.

                                                                   

                                                                  Appreciate hearing of your success,

                                                                   

                                                                  Hunt

                                                                  • 30. Re: Rendered clips become un-rendered without changing anything?
                                                                    Robert J. Johnston Community Member

                                                                    I just discovered on my machine that if the Preview Monitor is set to 100% magnification, there are problems with the rendering system, such as the red AND green lines are gone and the rendered clips have become unrendered (yet they don't have a red or green line above them).

                                                                     

                                                                    To fix this, I change the magnification of the preview monitor to anything but 100%, close the project, then open it.

                                                                     

                                                                    Titles are another story and have their own tale. They may come back rendered, or they may not. I can usually get them back, but I have to delete the preferences file and jump through some hoops.

                                                                    • 31. Re: Rendered clips become un-rendered without changing anything?
                                                                      junior166

                                                                      I have this problem as well. Before I start a project, I make sure my computer is running optimal (3 gig mem, 4@ 250 HD) by shutting off some processes which I got from this forum a while back and usually it works well on some projects that don't require lots of editing. But I ran into a bit of a problem when I was editing a 30 min video. I had to add lots of dissolves and text titles, but for some reason after rendering some of these effects and finishing for the night so I can start the next day so I can do more work on the project, all those rendered edits were all unrendered they were mostly added text titles from what I noticed. In previous projects I had this same problem. I found from the forum I can save the project and after reopening I can delete those text titles and re do them and sometimes it worked, but mostly its been the same. Anyone????

                                                                      Thanks

                                                                      Junior