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      • 560. Re: Thinking of buying from eBay?
        morgandj Community Member

        My recent experience shows that maybe Adobe are their wost enemy

         

        let me explain, I wanted to update from CS4 to CS5, I live in Australia where our $ is at parity with the $US at the Adobe US store an upgrade costs $US175 at the OZ Adobe store it costs $AUD303. I can't shop at the Adobe USA store as I don't live in the USA or Canada.

         

        Despite twice talking to the online numbnuts I was simply told it is a marketing issue! I am trying to get an electronic download version, probably all comes from the same server.

         

        Anyway via eBay I found a USA retailer selling a boxed version of CS5 upgrade shipped priority to me for $AUD202, the software came last week about 7 days given the festive season! I have it installed, it's the real McCoy and works great.

         

        Moral is, if adobe weren't money grabbing, I would have used their store like I have so many times before, but because of their actions they will drive people to retailers online where some of the products might be pirated or at the best dodgy...

         

        David

        • 561. Re: Thinking of buying from eBay?
          dec9 Community Member

          If people are honest they would never buy hacked software, period.

          • 562. Re: Thinking of buying from eBay?
            stev0z

            I find it surprising that a software dealer would provide you with a licensed serial number before purchasing the products? If you decided not to purchase the software, would it be fair to the next buyer that his/her product key was leaked beforehand? Seems like a risky business practice!

             

             

            Thanks,

            Steve Mullins

            • 563. Re: Thinking of buying from eBay?
              the_wine_snob Community Member

              You know, I have see so very many people try to rationalize, or justify their dishonesty. Sometimes, it's "I'm but a poor student." Other times it's "I really need this product to make enough money to buy it." I do not recall anyone staying that their act of dishonesty was "Adobe's fault."

               

              Odd logic, to say the least,

               

              Hunt

              • 564. Re: Thinking of buying from eBay?
                morgandj Community Member

                I certainly hope you are not implying that I bought pirated software! that

                would make me very angry

                 

                I purchased from a USA retailer that sells Adobe products, the disc came in a retail box from Adobe and contained all the documentation you would expect, it was not a copied product, the serial number activated over the internet as you would expect, there was no 'manual install' required.

                 

                Please read my post more carefully, my comments were based on economics!, yes I could have if I wanted to get pirated software, I don't believe in doing that as developers are entitled to fair reward for their efforts.

                 

                David

                • 565. Re: Thinking of buying from eBay?
                  dec9 Community Member

                  I think Bill read through it and kept his focus on your usage of "I". I did the same thing until I re-read it.

                   

                  However, I do agree with Bill about "others" using the excuse of Adobe not making them happy in order to pirate software as a means to a end. Theft is theft and you agree with that too.

                  • 566. Re: Thinking of buying from eBay?
                    morgandj Community Member

                    Thanks for that, I was trying to convey two things,

                     

                    Firstly: NOT ALL eBay is bad!

                    Secondly, Adobe themselves were my cause to seek an alternative, piracy did not enter my mind, but finding a more equitable way to buy was.

                     

                    I would have purchased from the adobe store as I have done with Acrobat, LL, PSE and previous versions of PS, but as they are selling it at nearly 98% over the comparitive price in the US when our dollard at the time was buying more in terms of the $US I put that down to price gouging.

                     

                    So Adobe still makes its money but at the wholesale price to the retailer where had they been fair they could have got my money at a retail price.

                     

                    The title of this thread is "Thinking of buying from eBay" not piracy! my view is that not all things are bad from eBay provided you use common sense and do your research and homework.

                     

                    David

                    • 567. Re: Thinking of buying from eBay?
                      i_only_know

                      This is better than e-bay; FREE

                      • 568. Re: Thinking of buying from eBay?
                        the_wine_snob Community Member
                        The title of this thread is "Thinking of buying from eBay" not piracy! my view is that not all things are bad from eBay provided you use common sense and do your research and homework.

                         

                        David,

                         

                        You are, of course, correct. All things eBay are not bad. However, for every purchaser of software from eBay, that is legit, and properly transferred, there do seem to be 1000 (or perhaps many more), that are either pirated, or are not legal for transfer. In some cases, perhaps the seller does not realize that if they use, say CS2 to upgrade to CS5, and install it, that their CS2 copy cannot be legally sold. Because of the ratio of bad to good, I cannot imagine that I would ever even consider buying any software on eBay.

                         

                        In all of my years, I cannot recall one user saying, "hey, I just bought a copy of _____ [fill in your favorite Adobe program here], and the seller had all the proper license transfer paperwork, and everything worked perfectly." Maybe they have just never shown up in any of the fora, that I frequent, Adobe, and other. Bound to have happened, but I have never heard of it. Instead, it's usually a licensing issue, usually discovered when one tries to Activate the eBay software. Even if things seem to go well, very many then come here with "certain functions of my eBay Adobe program do not work - why?"

                         

                        To me, the acquisition, and upgrade of my various Adobe products is just the price of doing business. If I can do better with it, or do it more quickly, I buy it, and amortize the price over the next year's jobs. Do I love paying top $? No, but my time is $, and if I have to troubleshoot my software, I am not producing and selling my work. Guess that I am just buying "peace of mind," and also supporting a company, that has supported me for decades.

                         

                        Good luck,

                         

                        Hunt

                        • 569. Re: Thinking of buying from eBay?
                          morgandj Community Member

                          In all of my years, I cannot recall one user saying, "hey, I just bought a copy of _____ [fill in your favorite Adobe program here], and the seller had all the proper license transfer paperwork, and everything worked perfectly."

                           

                          ????? What happens when you go to an authorised reseller and buy an Adobe product off the shelf? are you saying this is not legit! we should only buy from Adobe!

                           

                          Maybe your reference is to ebay only, but have you seen the number of legit retailers that are selling on eBay?, retailers that have actual street stores and sell many other products.

                           

                          Wether you like it or not, commerce and retailers are using the internet to increase their reach and frequency and make more sales to a global community.

                           

                          I again highlight my case. 1. Adobe had not adjusted it's prices in accordance with my countries strenghening dollar. 2. Adobe would not allow me to purchase from their US store which had cheaper retail prices. 3. I sorced a US retailer that sold me a product in the same manner had I walked into their NY store and bought it off the shelf.

                           

                          This has nothing to do with PIRACY! it is pure and simply economic reality.

                           

                          I can therefore say "hey, I just bought a copy of Adobe CS5 upgrade, and the seller had all the proper license transfer paperwork, and everything worked perfectly."

                           

                          David

                          • 570. Re: Thinking of buying from eBay?
                            the_wine_snob Community Member
                            What happens when you go to an authorised reseller and buy an Adobe product off the shelf? are you saying this is not legit! we should only buy from Adobe!

                             

                            You seem to be rather dense, or are trying to twist things to suit whatever your purposes are. You, and this thread are talking about buying from eBay. Do you not understand that aspect? No one has mentioned an authorized Adobe reseller, until you just did. Where did this come from, and how does it figure into a discussion on purchasing from eBay?

                             

                            Maybe your reference is to ebay only, but have you seen the number of legit retailers that are selling on eBay?, retailers that have actual street stores and sell many other products.

                             

                            No, I have not, as I do not go to eBay to acquire any of my software. Now, regarding authorized resellers, about CS3, IIRC, many were hit with beautiful reproductions from Singapore. Even they were fooled.

                             

                            I have never heard anyone defend an authorized reseller on eBay delivering the good product. Also, considering Adobe's pricing policies, I would be surprised to see any authorized resellers unloading the Adobe products on eBay, but might be surprised. Would be interesting to see if they maintain their authorization.

                             

                            Wether you like it or not, commerce and retailers are using the internet to increase their reach and frequency and make more sales to a global community.

                             

                            I find this to be an inane comment. You have no idea of what my likes and dislikes are, or what my reach in a "global market" are. Beyond my aversion to pirated, or counterfeit software, you know zero about me, and this statement shows that total lack of knowledge. Exactly what point are you trying to make here?

                             

                            I again highlight my case. 1. Adobe had not adjusted it's prices in accordance with my countries strenghening dollar. 2. Adobe would not allow me to purchase from their US store which had cheaper retail prices. 3. I sorced a US retailer that sold me a product in the same manner had I walked into their NY store and bought it off the shelf.

                             

                            This is something that you must take up with Adobe sales. They set their prices.

                             

                            I have seen hundreds of attempted justifications for buying pirated Adobe software, but think that yours is one of the lamest. Usually, it's a "poor student, starving artist," or "sick grandmother." You just do not like Adobe's pricing policies, so advocate buying pirated software. Not much of an excuse in my book.

                            This has nothing to do with PIRACY! it is pure and simply economic reality.

                             

                            But it usually has EVERYTHING to do with piracy. If you do not like a software company's pricing, then there is justification for buying a hacked, pirated, or counterfeit copy? Is THAT your "economic reality?" It is not mine.

                             

                            I can therefore say "hey, I just bought a copy of Adobe CS5 upgrade, and the seller had all the proper license transfer paperwork, and everything worked perfectly."

                             

                            Great news. In my experience, you are the first - if you are telling the truth. As you have made some questionable assertions in the replies above, I am somewhat suspect, but maybe I am wrong.

                             

                            Good luck,

                             

                            Hunt

                            • 571. Re: Thinking of buying from eBay?
                              Ritz Cracker

                              What follows is my experience with purchasing Adobe products on Ebay.

                               

                               

                               

                              In the past few years I have purchased numerous Adobe products on Ebay.  I qualify that by saying I will not knowingly ever purchase bootleg or pirated software, or any software from China. 

                               

                               

                               

                              On the positive side I have purchased 2 Complete Master Suites for $75 USD each.  I have also purchased 2 sets of PhotoShop CS4 for under $20 USD each.  And I have purchased both Lightroom 2 and Lightroom 3 for $7 and $17 respectively.

                               

                               

                               

                              On the negative side, I unknowingly purchased a bootleg copy of PhotoShop CS4 for $99 and a copy of Adobe Master Suite 5 for $399 USD.  Both of these products were knockoffs, and I used the Ebay dispute process and received a full refund (including original shipping) from Ebay.  The secret is to follow the rules, dot the I's and cross the T's.

                               

                               

                               

                              I mentioned negative because when I tried to register the knockoff software with Adobe, I was informed it was not original Adobe.  The next time I tried to use the program, it crashed and I spent a few days trying to get assistance from Adobe and none was forthcoming.  What I then had to do was reformat the hard drive and reload my other original programs.

                               

                               

                               

                              The key to purchasing OEM Adobe software on Ebay is to do your homework.  The reason I think I have done well is that I search differently than most.  I searched using misspellings or search terms such as "Adob" or "Photo Shop".  I share these simply because they have already been burned out by others.  Use your brain and not your greed.  I don't purchase software from sellers with less that 300 sales and no negitive feedback.

                               

                               

                               

                              In a related note, many Adobe add-ins, presets, actions, and filters from third party vendors can also be purchased using the same criteria.  I have done exceptionally well in that area.  I have no idea why anyone would sell Adobe OEM software on Ebay for 90% less than Adobe does, but they do.  There are no missed opportunities, in that someone else realizes it and takes advantage of the opportunity.

                              • 572. Re: Thinking of buying from eBay?
                                Sam aka Myelsamy

                                Hi All,

                                 

                                First of all eBay is not an authorized reseller. When you contact Adobe support for a software or any technical issue and say that you have purchased from eBay they do not provide support, since 99.999 % software's that are sold on eBay or any auction sites are non-legitimate (pirated). This also includes Amazon market place. However Amazon is an authorized reseller of Adobe software's.

                                 

                                Also, we can find here onething. If any reseller who provides the software purchase /delivery method as a download is not an authorized reseller of Adobe.com since the ESD (downloadable) version's is provided one and only by Adobe.com store. It is always recommended that purchase directly from Adobe.com which is safe and convenient rather purchasing the software from eBay store, since you end up cheated.

                                 

                                I have seen many people buying the software from ebay and later struggle with the license and so many issues. Also, Adobe does not accept returns for the software that are purchased from market place / auction sites. Instead if you purchase it from Adobe directly you have a timeframe to return the software. In most cases people who buy software from ebay end up contacting support and complain that the license is invalid. Ofcorse the price listed are pretty high compared to the retail outlets, why can't people think that Adobe itself selling in huge price, howcome retailers sell the same product for not even half of the actual cost?

                                 

                                One thing I can assure is;  that people always regret for the software's that are purchased from sites like eBay.

                                 

                                I have seen customers who only purchase the software's directly from Adobe will be delighted always, there might be some issues which you may across in a rare scenario  BUT Adobe rocks......!

                                • 573. Re: Thinking of buying from eBay?
                                  morgandj Community Member

                                  Hmm! I don't think anybody suggested eBay was an 'authorised' seller or that they were 'downloading' software from eBay or a seller on eBay.

                                   

                                  Certainly from my point of view I would not buy anything in terms of software that did not come in an official retail box with all the barcodes and security devices you would find on a box in a retail (authorised) store.

                                   

                                  Still some here (Mr. Hunt) will still assume if you purchased from a retailer that you found via eBay then you are dealing in pirated software even though the product activates on installation and Adobe are happy the serial number is legit

                                   

                                  David

                                  • 574. Re: Thinking of buying from eBay?
                                    dec9 Community Member

                                    There is no such thing as OEM photoshop.

                                    • 575. Re: Thinking of buying from eBay?
                                      morgandj Community Member

                                      Mr Hunt: "You seem to be rather dense, or are trying to twist things to suit whatever your purposes are. You, and this thread are talking about buying from eBay. Do you not understand that aspect? No one has mentioned an authorized Adobe reseller, until you just did. Where did this come from, and how does it figure into a discussion on purchasing from eBay?"

                                       

                                      Mr. Hunt this is going nowhere, I can only assume your native language is not English or you failed at comprehension when at school.

                                       

                                      For your information, eBay sells NOTHING!it is a medium that places sellers and buyers together. And yes! a seller can be, and sometimes is, an authorized retailer of software and this is not limited to a retailer of Adobe products alone.

                                       

                                      If a retailer chooses to sell the software he has purchased from Adobe or any other vendor for that matter at a discounted price then that is his business and the buyers good fortune.

                                       

                                      There is nothing much more I can say on the matter as I seem to be conversing with a single track entity, however if you would like me to supply any detail from the retail box such as bar code or product information I will be happy to supply it here in the public forum.

                                       

                                      But please desist from insinuating I have purchased pirated software.

                                       

                                      David

                                      • 576. Re: Thinking of buying from eBay?
                                        philipjdavies

                                        the probbbbbblem comes back to Adobe who are qujite happy for thousands of

                                        amatures to get a copy under the able as it where and do nothing to stop it.

                                         for them they consider it good sales gimmick as many go on to geting ligit

                                        copies at later stage

                                        Yes E Bay at present is thwart with problems but all you need to dois to ask the

                                        seller if you can register it with Adobe will he/she refund the payment

                                         if yes and its not truw the Paypal steps in and you get your money back

                                        Of course if you dont want to trusy paypal there are upteen torrez sites that

                                        will let you have a copy but here you need to be awre of builtin viruses or or

                                        at worst trojans that send out all your pass words

                                        Of course if you are putting these on a computer that is then unplugged from the

                                        internet no pebbblems get on with it.or if you just run photoshop with no other

                                        pseronal information that can be pinched your are OK

                                         at the end of the day amatre photographers are not going topay theprices adobe

                                        ask they will find a way around it

                                         me i went to  adobe ellements 9 that does everyhing I need

                                         `horses for courses as they say

                                        • 577. Re: Thinking of buying from eBay?
                                          Community Member

                                          morgandj wrote:

                                           

                                          ...But please desist from insinuating I have purchased pirated software...

                                          This thread is simply a warning to those seeking eBay software, which is most often pirated. Congratulations if you have found a legitimate license. I don't see where Bill explicitly said you purchased pirated software and that there was no chance it was legitimate. I see the exact opposite. Why are you so grumbly? Why do you feel the need to defend your purchase if you have a good license?

                                           

                                          philipjdavies wrote:

                                           

                                          ...all you need to dois to ask the seller if you can register it with Adobe will he/she refund the payment...

                                          This defies logic. Why would someone selling a false product provide anything but a false answer?

                                           

                                          This thread has gotten too long. People are asking the same questions and making the same replies.

                                          • 578. Re: Thinking of buying from eBay?
                                            BobLevine UGM-MVPs

                                            Agreed. And since I started it, I'm ending it.

                                             

                                            Bob

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