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I have had this reported by my QA team for my web-based product.
I am on RH8 - 8.02.208
See below, the icon for the help in the address and on the tab of the IE browser shows the generic Internet icon.
We do have a custom icon that we use for our application in the address bar and on the tab.
Is there somewhere in a project I can define the icon/graphic that we want to show?
As always, thanks in advance for any assistance.
Michael F Weart
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I thought I had searched before posting this, but found a recent (1/25) posting with a similar question.
The response was that RoboHelp does not support "favicons".
That posting is here.
I will close this posting as it is a duplicate question.
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Not so fast. You are right that RoboHelp 8 does not support favicons but a solution is in Snippets on my site. Better still, the upgrade to RoboHelp 9 from 8 is at a lower cost than previous upgrades and that does support favicons.
See www.grainge.org for RoboHelp and Authoring tips
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I checked out your Snippets section on your site and did not see anything on this for RH8.
Do you have the snippet number?
BTW - I tried replacing the whstart.ico file with one of my own (named whstart.ico but with my graphic) and it did not work.
I also tried editing the existing whstart.ico in my output directory and it did not work either.
I edited with SnagIt 9 Editor
Thanks --
Michael F Weart
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Hi Michael
Did you also remember to clear the History/Cache on your browser?
Cheers... Rick
Helpful and Handy Links Captivate Wish Form/Bug Reporting Form |
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Sorry I thought I had documented it but I see not.
See if this helps. http://forums.adobe.com/message/2497492#2497492
Also Google favicon as that produces a lot of information.
Post back if you still cannot get it working.
See www.grainge.org for RoboHelp and Authoring tips