My Robohelp html 8 project won't open after one warning and error message

Report · Feb 02, 2011

I'm currently using Robohelp HTML 8 and when I open my project I first get the following message:

After I click OK, I get this error message:

The project won't open after that. When I look ate my files they seem to be intact even though the message says the folder is missing from

Your help is greatly appreciated.

Thank you,

Joy

Report · Feb 02, 2011

Hi Joy

Unless I'm mistaken, K would be a network drive, no?

Unfortunately RoboHelp is only one of a host of applications that doesn't fare well if you try to make edits to a project while it resides on a network drive.

Try copying the project to your local C drive. Perhaps create a folder named Projects and copy your project to a folder named Primo Intranet inside that folder so it looks like this:

C:\Projects\Primo Intranet

Once you do this, try opening your project again and you will likely have better luck.

Cheers... Rick

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Report · Feb 03, 2011

Thank you for the quick response. Unfortunately, I moved the project onto the C drive and I get the same two messages.

Any other suggestions?

Thanks You,

Report · Feb 03, 2011

Hi there

This means you have a link or other reference inside your project that is referencing a folder that isn't part of your project. Moving the project to your local drive should be considered a given and you should leave it there for future use.

You now need to wear your Sherlock Holmes hat and pick apart the project in order to determine where the issue is. It could be in a link from a topic, link from a TOC or really nearly anywhere.

Once you sort where the issue is it will likely be a simple fix.