Script error when viewing CHM file

[Indy_Writer]

I recieved this error message when attempting to view the page in a CHM file that contains a Captivate demo:

The demo was imported to FrameMaker and the FrameMaker files are live links in RoboHelp to make the CHM. Captivate and FrameMaker files reside on network, and RH project is on local drive. I cannot get rid of the error message by selecting either yes or no, so I can't navigate any further in the CHM file.

[RoboColum_n_]

Check this link out for some possible solutions.

---

The RoboColum(n)

@robocolumn

Colum McAndrew

[Captiv8r]

Sorry but I'm doubtful any of Colum's solutions will help here.

I seem to recall you have to make a tweak to the code for the Captivate. Can you please post what the HTML looks like for the page?

I think you have to add an ID= somewhere. Perhaps if I see your code I might provide further guidance.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Indy_Writer]

I believe this is what you requested?:

<div style="text-align: center;">
<object type="application/x-shockwave-flash" data="Mill_True_Type_Lettering_video_demonstration.swf"
    id="object1" width="337" height="205">
<param name="movie" value="Mill_True_Type_Lettering_video_demonstration.swf"
   />
<param name="quality" value="high"  />
</object>

[Captiv8r]

Hello again

Take a look at the thread linked below and see if what has been suggested there helps in any way.

Click here to view the thread

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Indy_Writer]

Thanks Rick, that did solve the problem. The captivate demo runs in the CHM now. I am trying to establish a fairly seamless workflow from Captivate > FrameMaker > RoboHelp. Will I have to add this object id to each .swf in RoboHelp whenever I update the files (my files are live links from FrameMaker)? When I tried just now the object id I added gets "blown away" by the update.

[Captiv8r]

Hello again

Unfortunately you will.

I'm not sure if upgrading to TCS3 or just RoboHelp 9 is an option for you. I believe this is fixed in RoboHelp 9.

You should also double-check and ensure RoboHelp 8 is all patched up with the latest Service Releases. Perhaps that's a fix they included. Can't say for certain.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Indy_Writer]

I guess it's not fixed because I am using TCS3/RH9!

I would like to investigate whether this is possible. I find it hard to believe that Adobe would not correct this bug in the latest release! Is there something else I could do differently?

[Captiv8r]

Hmmm, that's interesting as I thought they corrected this bug. But I suppose it may be that they corrected the method of inserting the Captivate manually and neglected to correct it when Captivate movies come in via Frame.

Either way, please do take a moment and repport as a bug, Link is in my sig.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Indy_Writer]

I will do that, thanks for all your help!