22 Replies Latest reply: Jul 14, 2011 12:59 AM by bituke RSS

    encore not opening CS4

    lisaellensegal Community Member

      My encore program is getting hung up on the intital splash screen.  Is there a file that I can delete that might allow the program to open?  I've rebooted a couple of times.  I tried to open as administrator.  It usually opens fine.

       

      Thanks,

       

      Lisa