Nothing there after generating Microsoft HTML Help

[Guest]

Hi,

I am using Robohelp 9 on a Windows 7 machine  for a Robpohelp HTML project.

To see if I could reproduce it, I tried this with two different projects, my original one and a new one, in a different folder, that I used for testing.

When I select "Microsoft HTML Help" as the layout and generate it, the message says that "Microsoft HTML Help was built succesfully" but when I click the "View Result" button nothing happens.

When looking at the folder where it should have been created, the folder is empty.

PB

[Peter Grainge]

Are you using Norton AV by any chance? I had a similar experience because Norton deemed some file unsafe. I'll try to locate the details if this could be the reason.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

No, I am not. I am not using an anti-virus program.

Also, I can generate help files in other layout, just not chm files.

[Peter Grainge]

The problem I had only affected CHMs because the AV blew away the viewer.

Brave soul not using AV software.

I assume you have checked and rechecked your paths and you are generating to a local folder so I'll have to leave it to someone who works more with CHMs than I do.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Well, I am using Windows Defender

[Captiv8r]

Hi there

When you double-click the single source layout for Microsoft HTML Help, please copy the contents of the first field and paste them into a forum post for us to review.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Guest]

The first field is

"Output Folder and Filename" and the content is:

C:\temp\RH9\TEST\!SSL!\Microsoft_HTML_Help\TEST.chm

all other options have prefix "Default" and "Optimize CHM File Size" is checked

[Guest]

BTW, this is the Output View Report:

Starting compilation...
HTMLHELP preprocessor 9.0.0.228

Compiling C:\temp\RH9\TEST\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_0\TEST.chm ...

Preparing to create HTMLHELP...
Clearing output folder...
Preparing files for HTML Help...
Copying files...
Updating files...
Finished preparing in 0 sec(s)

Initializing compiler...
Generating HTMLHELP (9.0.0.228)...
Updating topics...

Updating First_Topic.htm...
Updating New_Topic2.htm...

Warning: The size of stop file has to be limited in 512 bytes.

C:\temp\RH9\TEST\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_0\TEST.hhp
HHC5010: Error:
Cannot open "c:\temp\RH9\TEST\!SSL!\Microsoft_HTML_Help\TEST.chm". Compilation stopped.

Finished compiling HTMLHELP in 1 sec(s)

Compilation complete.