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1. Re: InDesign CS5 crashes copying a picture box
Stix Hart Feb 24, 2011 9:47 AM (in response to confused_again) -
2. Re: InDesign CS5 crashes copying a picture box
confused_again Feb 25, 2011 12:47 AM (in response to Stix Hart)Thanks. I had considerd resetting porefs etc, but the issue is that as a group we have just upgraded to CS5 and this is being seen on more than one machine, so I'm inclined to think it isn't just my machine playing up (ie it's not something that prefs would fix). We are also hooked into WoodWing, so that may be having an effect, but I'd be slightly surprised if WoodWing was affecting this particular operation....
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3. Re: InDesign CS5 crashes copying a picture box
P Spier Feb 25, 2011 3:07 AM (in response to confused_again)It's possible something in the configuration is corrupting the prefs, or the document. It would be worthwhile to try replacing the prefs on one machine and see if the problem goes away, even temporarily.
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4. Re: InDesign CS5 crashes copying a picture box
confused_again Feb 25, 2011 4:13 AM (in response to P Spier)I have since tried the prefs - trashed saved data and prefs files - relaunched InDesign. Problem still remains.
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5. Re: InDesign CS5 crashes copying a picture box
P Spier Feb 25, 2011 4:46 AM (in response to confused_again)Next step would be to disable all third party plugins and test, then add in again one at a time until it doesn't work (presuming it works with them disabled).
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6. Re: InDesign CS5 crashes copying a picture box
Alan Slingsby Aug 27, 2011 3:55 AM (in response to confused_again)This happening to me too using Lion 7.1 and iD CS 5.5
Thought it mighht be a server issue, but it is not. Happens when alt-dragging on same page, not across pages (never get that far)
Don't think it's the image files. Can cut/copy and paste without problems.
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7. Re: InDesign CS5 crashes copying a picture box
John Hawkinson Aug 27, 2011 4:13 AM (in response to Alan Slingsby)http://indesignsecrets.com/guide-to-interpreting-indesign-crash-reports.php
What's the thread0 section of the crash report?
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8. Re: InDesign CS5 crashes copying a picture box
Alan Slingsby Aug 27, 2011 7:47 AM (in response to John Hawkinson)Hi John
See attached
Date/Time: 2011-08-27 12:29:44 +0100
OS Version: 10.7.1 (Build 11B26)
Architecture: x86_64
Report Version: 8
Command: InDesign
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Version: 7.5.1.304 (7510)
Parent: launchd 291
PID: 1926
Event: hang
Duration: 1.19s
Steps: 13 (100ms sampling interval)
Pageins: 0
Pageouts: 0
Process: Adobe InDesign CS5.5 1926
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Architecture: i386
UID: 503
Thread 0x14846
User stack:
13 start + 54 (in Adobe InDesign CS5.5) 0x27c6
13 main + 187 (in Adobe InDesign CS5.5) 0x28ab
13 GetPlugIn + 14282 (in AppFramework) 0xe38800a
13 ??? (in AppFramework) 0xe362aff
13 SendEventToEventTarget + 76 (in HIToolbox) 0x96cc6ac9
13 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482 (in HIToolbox) 0x96cb1ca8
13 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813 (in HIToolbox) 0x96cb2ce6
13 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 1915 (in HIToolbox) 0x96cc7249
13 SendEventToEventTarget + 76 (in HIToolbox) 0x96cc6ac9
13 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482 (in HIToolbox) 0x96cb1ca8
13 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602 (in HIToolbox) 0x96cb282b
13 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef, OpaqueEventRef, void, long ()(OpaqueEventHandlerCallRef, OpaqueEventRef, void*)) + 36 (in HIToolbox) 0x96e36e54
13 GetPlugIn + 691834 (in Application UI) 0xfcf7d7a
13 GetPlugIn + 288524 (in Application UI) 0xfc9560c
13 GetPlugIn + 298102 (in Application UI) 0xfc97b76
13 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24 (in PublicLib.dylib) 0x12b7218
13 CEventDispatcher::DispatchToEventHandlers(IEvent*) + 222 (in PublicLib.dylib) 0x12b775e
13 CDefaultEH::LButtonDn(IEvent*) + 48 (in WidgetBinLib.dylib) 0x29bf0f0
13 GetPlugIn + 704196 (in Application UI) 0xfcfadc4
13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114
13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114
13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114
13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114
13 ??? (in Layout UI) 0xed96fb2
13 ??? (in Layout UI) 0xed96a02
13 ??? (in Layout UI) 0xeda44b6
13 GetPlugIn + 485266 (in Layout UI) 0xee7fb32
13 GetPlugIn + 247042 (in Application UI) 0xfc8b402
13 CmdUtils::EndCommandSequence(IAbortableCmdSeq*) + 51 (in PublicLib.dylib) 0x1297ae3
13 ??? (in AppFramework) 0xe379351
13 ??? (in AppFramework) 0xe373931
13 ??? (in AppFramework) 0xe373442
13 GetPlugIn + 977491 (in AppFramework) 0xe473293
13 GetPlugIn + 976922 (in AppFramework) 0xe47305a
13 GetPlugIn + 159428 (in Links) 0x147243f4
13 CSubject::ModelChange(IDType const&, void, LazyNotificationData) + 131 (in PublicLib.dylib) 0x1382a63
13 GetPlugIn + 43855 (in AppFramework) 0xe38f38f
13 GetPlugIn + 47161 (in AppFramework) 0xe390079
13 GetPlugIn + 45687 (in AppFramework) 0xe38fab7
13 GetPlugIn + 285701 (in Package and Preflight) 0xf65f035
13 GetPlugIn + 271597 (in Package and Preflight) 0xf65b91d
13 ??? (in Package and Preflight) 0xf6063f9
13 ??? (in Package and Preflight) 0xf5fe977
13 ??? (in Package and Preflight) 0xf602b90
13 ??? (in Package and Preflight) 0xf602c30
10 ??? (in Package and Preflight) 0xf602c30
2 ??? (in Package and Preflight) 0xf602969
1 ??? (in Package and Preflight) 0xf602a10
1 ??? (in Package and Preflight) 0xf6028c3
1 ??? (in Package and Preflight) 0xf6028ab
1 ??? (in Package and Preflight) 0xf602982
1 ??? (in Package and Preflight) 0xf6028c7
1 ??? (in Package and Preflight) 0xf6028cd
1 ??? (in Package and Preflight) 0xf6028ca
1 ??? (in Package and Preflight) 0xf60296d
2 ??? (in Package and Preflight) 0xf602c1c
1 ??? (in Package and Preflight) 0xf6029b6
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9. Re: InDesign CS5 crashes copying a picture box
John Hawkinson Aug 27, 2011 7:06 AM (in response to Alan Slingsby)Oh my. That's really too long for the forum, I'm sorry I wasn't more clear when I said "the thread0" section -- that's just a few lines near the top. Posts of that length really make the forum un-navigable. Generally we ask that you paste the file to pastebin.com and include a link.
Could you please edit your post to remove that? It makes it pretty tough for anyone to benefit from this thread and seperate the what from the chaff.
Thanks!!
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10. Re: InDesign CS5 crashes copying a picture box
John Hawkinson Aug 27, 2011 7:18 AM (in response to Alan Slingsby)OK, well, formatting aside, See below for the relevant section.
Note that this is not in fact a crash report, but rather a "hang" report. Presumsbly, therefore, you're not seeing actual crashes where the program exits?
In any case, the source is clear enough. These are read backwards, with the top of the stack at the bottom, and you can see that it is noodling around in the Package and Preflight module. So, it's related to preflight and one of your preflight checks. So try turning off preflight.
I have a quite serious interest in trying to get these preflight problems fixed. Can you reduce this to a small reproducible sample? Can youthen email those files to me? I would very much appreciate it.
Anyhow, the pertinent part of the report:
PID: 1926 Event: hang Duration: 1.19s Steps: 13 (100ms sampling interval) ... Thread 0x14846 User stack: 13 start + 54 (in Adobe InDesign CS5.5) 0x27c6 13 main + 187 (in Adobe InDesign CS5.5) 0x28ab 13 GetPlugIn + 14282 (in AppFramework) 0xe38800a 13 ??? (in AppFramework) 0xe362aff 13 SendEventToEventTarget + 76 (in HIToolbox) 0x96cc6ac9 13 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTar getRefP14HandlerCallRec + 482 (in HIToolbox) 0x96cb1ca8 13 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14Hand lerCallRec + 2813 (in HIToolbox) 0x96cb2ce6 13 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14Opaq ueEventRefPv + 1915 (in HIToolbox) 0x96cc7249 13 SendEventToEventTarget + 76 (in HIToolbox) 0x96cc6ac9 13 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTar getRefP14HandlerCallRec + 482 (in HIToolbox) 0x96cb1ca8 13 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14Hand lerCallRec + 1602 (in HIToolbox) 0x96cb282b 13 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef, OpaqueEventRef, void, long ()(OpaqueEventHandlerCallRef, OpaqueEventRef, void*)) + 36 (in HIToolbox) 0x96e36e54 13 GetPlugIn + 691834 (in Application UI) 0xfcf7d7a 13 GetPlugIn + 288524 (in Application UI) 0xfc9560c 13 GetPlugIn + 298102 (in Application UI) 0xfc97b76 13 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24 (in PublicLib.dylib) 0x12b7218 13 CEventDispatcher::DispatchToEventHandlers(IEvent*) + 222 (in PublicLib.dylib) 0x12b775e 13 CDefaultEH::LButtonDn(IEvent*) + 48 (in WidgetBinLib.dylib) 0x29bf0f0 13 GetPlugIn + 704196 (in Application UI) 0xfcfadc4 13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114 13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114 13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114 13 PanelEventHandler::LButtonDn(IEvent*) + 116 (in WidgetBinLib.dylib) 0x292d114 13 ??? (in Layout UI) 0xed96fb2 13 ??? (in Layout UI) 0xed96a02 13 ??? (in Layout UI) 0xeda44b6 13 GetPlugIn + 485266 (in Layout UI) 0xee7fb32 13 GetPlugIn + 247042 (in Application UI) 0xfc8b402 13 CmdUtils::EndCommandSequence(IAbortableCmdSeq*) + 51 (in PublicLib.dylib) 0x1297ae3 13 ??? (in AppFramework) 0xe379351 13 ??? (in AppFramework) 0xe373931 13 ??? (in AppFramework) 0xe373442 13 GetPlugIn + 977491 (in AppFramework) 0xe473293 13 GetPlugIn + 976922 (in AppFramework) 0xe47305a 13 GetPlugIn + 159428 (in Links) 0x147243f4 13 CSubject::ModelChange(IDType const&, void, LazyNotificationData) + 131 (in PublicLib.dylib) 0x1382a63 13 GetPlugIn + 43855 (in AppFramework) 0xe38f38f 13 GetPlugIn + 47161 (in AppFramework) 0xe390079 13 GetPlugIn + 45687 (in AppFramework) 0xe38fab7 13 GetPlugIn + 285701 (in Package and Preflight) 0xf65f035 13 GetPlugIn + 271597 (in Package and Preflight) 0xf65b91d 13 ??? (in Package and Preflight) 0xf6063f9 13 ??? (in Package and Preflight) 0xf5fe977 13 ??? (in Package and Preflight) 0xf602b90 13 ??? (in Package and Preflight) 0xf602c30 10 ??? (in Package and Preflight) 0xf602c30 2 ??? (in Package and Preflight) 0xf602969 1 ??? (in Package and Preflight) 0xf602a10 1 ??? (in Package and Preflight) 0xf6028c3 1 ??? (in Package and Preflight) 0xf6028ab 1 ??? (in Package and Preflight) 0xf602982 1 ??? (in Package and Preflight) 0xf6028c7 1 ??? (in Package and Preflight) 0xf6028cd 1 ??? (in Package and Preflight) 0xf6028ca 1 ??? (in Package and Preflight) 0xf60296d 2 ??? (in Package and Preflight) 0xf602c1c 1 ??? (in Package and Preflight) 0xf6029b6
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11. Re: InDesign CS5 crashes copying a picture box
BobLevine Aug 27, 2011 7:17 AM (in response to John Hawkinson)I wasn't sure where to edit this so I erred on the side of leaving a bit too much. I'm sure you got it via email anyway.
Bob
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12. Re: InDesign CS5 crashes copying a picture box
Alan Slingsby Aug 27, 2011 7:54 AM (in response to John Hawkinson)Hi John
Have deleted most of the over-long post. Didn't realise it would end up in the forum.
I was using a custom pre-flight profile (attached) with flight checking on continuously which I suspect may be the problem.
The files I was working were very large (1600mm x 800mm display panels, six in a document, with jpeg sizes and resolutions to match.
Profile intended for magazines was clearly not appropriate and I forgot it was on. It did not seem to slow things down much.
I have now turned it off and will see if problem continues.
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13. Re: InDesign CS5 crashes copying a picture box
John Hawkinson Aug 27, 2011 7:43 AM (in response to Alan Slingsby)Whoops...looks like somehow between your edit and Bob's edit (thanks, Bob!),
the post got longer again. Anyone want to try again?
In any case, I've sent a private note to Alan about getting his files.
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14. Re: InDesign CS5 crashes copying a picture box
P Spier Aug 27, 2011 7:55 AM (in response to Alan Slingsby)Alan,
Everything winds up on the web page. Please delete your contact info when replying by email. I've done it for you this time.
Thanks
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15. Re: InDesign CS5 crashes copying a picture box
Alan Slingsby Aug 27, 2011 7:58 AM (in response to P Spier)Thanks
Have worked on document that was causing problem with flightchecking switched off and with it on but using only the default "basic" setting.
Cannot immediately replicate hangs in either of these two modes.



