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I guess my question is: Is this okay? I want the project easily available to many people. How do I do this? I tried to change the Output Folder and Start Page in the Output Properties, but it took a long time to publish and looked odd, i.e., two buttons for each navigation. Any ideas?
Janice
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The output folder is where you generate to. You do not use it for publishing. That is achieved by setting up a publish location in the last page of the wizard or simply copying the generated output to the publish location. The generate location must be local.
See www.grainge.org for RoboHelp and Authoring tips
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Thanks Peter. This confirms what I thought was the case. However, when I
specified a location on the last page of the wizard, it didn't do
anything. Nothing appeared in the folder. ? Maybe I'll try a different
one.
And while I have you on the line, do we need RoboHelp Server for version
control? I'm really unfamiliar with RH Server. Can you give me a quick
what-it-is and why-we-should-use-it??
Janice E. Bushe
Technical Writer
x 6996
Peter Grainge <forums@adobe.com>
03/09/2011 02:07 PM
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The output folder is where you generate to. You do not use it for
publishing. That is achieved by setting up a publish location in the last
page of the wizard or simply copying the generated output to the publish
location. The generate location must be local.
-
See http://www.grainge.org for RoboHelp and Authoring tips
http://www.grainge.org/twitter.jpg http://twitter.com/petergrainge
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Hi Janice and welcome to the Forums
So, these are mutually exclusive. Some folks use one or both, depending upon their needs.
For more, you should download the Reviewers Guides for the new RoboHelp 9. Peter Grainge has a nice portal to them here:
http://www.grainge.org/pages/authoring/rh9/rh9.htm
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
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As a little more direct answer to your question, "do we need RoboHelp Server for version control"
No.
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Again, thanks for your help!
Janice E. Bushe
Technical Writer
x 6996
John Daigle <forums@adobe.com>
03/09/2011 03:53 PM
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As a little more direct answer to your question, "do we need RoboHelp
Server for version control"
No.
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Hi Janice.
Can you give us some more detail about your publishing woes? Are there any messages produced? Also make sure you are looking inside the publish location that you specified in the final page of the wizard. There are any number of potential reasons why you are seeing this issue but we'll need more to help you narrow it down. If it helps, you can post an image by using the camera icon:
You may also want to read this article for an explanation on RoboHelp Server versus RoboSourceControl.
The RoboColum(n) | @robocolumn | Colum McAndrew |
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Thank you for your informative reply! I appreciate it. I'm still having
trouble publishing to the network. Any suggestions? I was going to try a
local drive to see what happens.
Janice E. Bushe
Technical Writer
x 6996
John Daigle <forums@adobe.com>
03/09/2011 03:50 PM
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Hi Janice and welcome to the Forums
RoboHelp Server 9 is an optional web server database application that
provides the author with feedback reports on how users use your help. In
this way, you can use the feedback to constantly improve your content. It
also provides high levels of security and access to content if this is
desired. Specifically, RH Server by itself, does not provide source
control, RoboSource Control is used for that.
RoboSource Control is a free version control database application
that comes with RoboHelp out of the box. It allows for multiple authors
to work on the same projects - check in and check out files, etc.
So, these are mutually exclusive. Some folks use one or both, depending
upon their needs.
For more, you should download the Reviewers Guides for the new RoboHelp 9.
Peter Grainge has a nice portal to them here:
http://www.grainge.org/pages/authoring/rh9/rh9.htm
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
http://www.showmethedemo.com/
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No, you need (& already have) RoboSource for source control. Roboserver is used to track and host WebHelp Pro and FlashHelp Pro output. Check out notcolin.wordpress.com to read about the difference.
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Is RoboServer required to use the comments feature with Adobe Air? I would
like internal reviewers to be able to comment on specific topics and email
those comments to me. Is that possible?
Janice E. Bushe
Technical Writer
x 6996
Jeff_Coatsworth <forums@adobe.com>
03/10/2011 08:28 AM
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No, you need (& already have) RoboSource for source control. Roboserver is
used to track and host WebHelp Pro and FlashHelp Pro output. Check out
notcolin.wordpress.com to read about the difference.
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No, browser-based AIRHelp doesn't support commenting - only the locally-installed flavour does. For reviewing, you can use the Acrobat feature of enabling PDF commenting for reviewers - all they need is the free Reader portion. Then they send you their copies back and you merge in their edits/comments.
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Can you give me details on how that would work? Could I output any format,
say WebHelp? Not sure how to use Acrobat with RH?
Janice E. Bushe
Technical Writer
x 6996
Jeff_Coatsworth <forums@adobe.com>
03/10/2011 04:04 PM
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No, browser-based AIRHelp doesn't support commenting - only the
locally-installed flavour does. For reviewing, you can use the Acrobat
feature of enabling PDF commenting for reviewers - all they need is the
free Reader portion. Then they send you their copies back and you merge in
their edits/comments.
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You can deploy Adobe AIR Help (the local installed, not Browser-based output) with commenting in the manner you describe even if you don't have RoboHelp Server. You can also store the comments and moderation files on an internal (LAN) server. OTOH, if you do have RoboHelp Server it has the extra convenience of storing the comments and providing moderation with username/password authentication.
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
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I clarified my previous post to reflect what Jeff is saying. The commenting feature is strictly for the AIR Help application locally installed output, not browser-based.
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Thanks for that clarification. So, sounds as though we need RoboServer.
Are there examples anywhere of what comments look like? I'm picturing
something like: Did you find this helpful Yes or No. And maybe a place for
text. ? And can you easily turn this feature on and off so that not all
users would see the commenting feature, i.e., we'd publish different
versions.
Janice E. Bushe
Technical Writer
x 6996
John Daigle <forums@adobe.com>
03/10/2011 04:13 PM
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I clarified my previous post to reflect what Jeff is saying. The
commenting feature is strictly for the AIR Help application locally
installed output, not browser-based.
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I'm not sure you've got a handle on what the rating thingy does yet (but I can understand the confusion if you haven't seen it!)
There are two parts to what you are trying to achieve. Let's see if I can sort it out.
But, first! I think you are still fuzzy on the need for RoboHelp Server. It is a wonderful solution and has many helpful features by itself, but commenting can be achieved in AIR Help without RoboHelp Server. What the server does is optionally allow you to store the comments externally in case you don't want (or can't) store them on a share drive.
What I am describing below is strictly for Adobe AIR Help locally installed application - not - the browser-based flavor.
Ratings: As for ratings, what AIR Help commenting offers is a "star" rating system whereby the user rates a topic by clicking on one of five stars. Then, the ratings of all the users are shared and when a user goes to that topic the averaged star rating is reflected (or the user can see how they rated it personally)
So, there's no way to have text that says "Was this helpful." in the way you describe.
Comments: Now, aside from the star rating is the quite separate ability to add a comment in the Topic's comment pane (cropped below).Click on this screenshot to make it bigger.
The color scheme can be anything as determined by your "skin".
This happens to show the moderator view where the red X and green check mark means accepted, rejected or Pending status are showing. Having moderation makes it "safer" to deploy comments to avoid naughty posts, etc.
You REALLY should download the Reviewer's Guides I suggested in my post above (Peter's website)
Hopefully this will give you more info on how the whole thing comes together. There are 9 Captivate videos embedded in these guides which walk you through the process via animation.
Hope this helps
John
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Hi John,
Thanks for your reply. I did look at the Reviewer's Guide and it seems RH
9 has the features we are looking for so RH Server won't be necessary.
Thanks again for all your help! I appreciate it.
Janice E. Bushe
Technical Writer
x 6996
John Daigle <forums@adobe.com>
03/10/2011 07:01 PM
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Janice Bushe <janice.bushe@gbmail.com>
cc
Subject
I'm not sure you've got a handle on what the rating thingy does yet (but
I can understand the confusion if you haven't seen it!)
There are two parts to what you are trying to achieve. Let's see if I can
sort it out.
But, first! I think you are still fuzzy on the need for RoboHelp Server.
It is a wonderful solution and has many helpful features by itself, but
commenting can be achieved in AIR Help without RoboHelp Server. What the
server does is optionally allow you to store the comments externally in
case you don't want (or can't) store them on a share drive.
What I am describing below is strictly for Adobe AIR Help locally
installed application - not - the browser-based flavor.
Ratings: As for ratings, what AIR Help commenting offers is a "star"
rating system whereby the user rates a topic by clicking on one of five
stars. Then, the ratings of all the users are shared and when a user goes
to that topic the averaged star rating is reflected (or the user can see
how they rated it personally)
So, there's no way to have text that says "Was this helpful." in the way
you describe.
Comments: Now, aside from the star rating is the quite separate ability
to add a comment in the Topic's comment pane (cropped below).Click on this
screenshot to make it bigger.
http://forums.adobe.com/servlet/JiveServlet/showImage/61036/CommentsAIRHelp.jpg
The color scheme can be anything as determined by your "skin".
This happens to show the moderator view where the red X and green check
mark means accepted, rejected or Pending status are showing. Having
moderation makes it "safer" to deploy comments to avoid naughty posts,
etc.
You REALLY should download the Reviewer's Guides I suggested in my post
above (Peter's website)
Hopefully this will give you more info on how the whole thing comes
together. There are 9 Captivate videos embedded in these guides which walk
you through the process via animation.
Hope this helps
John