error message when I try to authorise "E_ADEPT_IO" and "E_AUTH_BAD_DEVICE_KEY",

[Guest]

Hi,  does anyone else get this message when trying to authorise ereader with ADE?

"E_ADEPT_IO" and "E_AUTH_BAD_DEVICE_KEY",     

[meijdenw]

I received the same error messages. I first had a Be Book which 'died' after only one day. I had successfully registered it. I now have another e-reader, IT Works. However, it does not work since I cannot register the reader. I entered the pasword but it came up with above-mentioned error messages. E-reader works fine with books that are free of cost. It is obviously a problem related to DRM which should be solved on Adobe's side. I have not yet found solutions for computers running with Windows.

[Guest]

Hi there

I finally got my Elonex ereader to work by resetting the ereader to factory

default settings and then going through the authorisation process again.

BTW I created a webcase on the Adobe support page and they were the ones

that suggested I do this.

I hope it works for you. Annette.