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The output folder is where you generate to. You do not use it for publishing. That is achieved by setting up a publish location in the last page of the wizard or simply copying the generated output to the publish location. The generate location must be local.
See www.grainge.org for RoboHelp and Authoring tips
Hi Janice and welcome to the Forums 
- RoboHelp Server 9 is an optional web server database application that provides the author with feedback reports on how users use your help. In this way, you can use the feedback to constantly improve your content. It also provides high levels of security and access to content if this is desired. Specifically, RH Server by itself, does not provide source control, RoboSource Control is used for that.
- RoboSource Control is a free version control database application that comes with RoboHelp out of the box. It allows for multiple authors to work on the same projects - check in and check out files, etc.
So, these are mutually exclusive. Some folks use one or both, depending upon their needs.
For more, you should download the Reviewers Guides for the new RoboHelp 9. Peter Grainge has a nice portal to them here:
http://www.grainge.org/pages/authoring/rh9/rh9.htm
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
As a little more direct answer to your question, "do we need RoboHelp Server for version control"
No.
Hi Janice.
Can you give us some more detail about your publishing woes? Are there any messages produced? Also make sure you are looking inside the publish location that you specified in the final page of the wizard. There are any number of potential reasons why you are seeing this issue but we'll need more to help you narrow it down. If it helps, you can post an image by using the camera icon:
You may also want to read this article for an explanation on RoboHelp Server versus RoboSourceControl.
 | The RoboColum(n) |  | @robocolumn |  | Colum McAndrew |
I'm not sure you've got a handle on what the rating thingy does yet (but I can understand the confusion if you haven't seen it!)
There are two parts to what you are trying to achieve. Let's see if I can sort it out.
But, first! I think you are still fuzzy on the need for RoboHelp Server. It is a wonderful solution and has many helpful features by itself, but commenting can be achieved in AIR Help without RoboHelp Server. What the server does is optionally allow you to store the comments externally in case you don't want (or can't) store them on a share drive.
What I am describing below is strictly for Adobe AIR Help locally installed application - not - the browser-based flavor.
Ratings: As for ratings, what AIR Help commenting offers is a "star" rating system whereby the user rates a topic by clicking on one of five stars. Then, the ratings of all the users are shared and when a user goes to that topic the averaged star rating is reflected (or the user can see how they rated it personally)
So, there's no way to have text that says "Was this helpful." in the way you describe.
Comments: Now, aside from the star rating is the quite separate ability to add a comment in the Topic's comment pane (cropped below).Click on this screenshot to make it bigger.
The color scheme can be anything as determined by your "skin".
This happens to show the moderator view where the red X and green check mark means accepted, rejected or Pending status are showing. Having moderation makes it "safer" to deploy comments to avoid naughty posts, etc.
You REALLY should download the Reviewer's Guides I suggested in my post above (Peter's website)
Hopefully this will give you more info on how the whole thing comes together. There are 9 Captivate videos embedded in these guides which walk you through the process via animation.
Hope this helps
John
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