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Apple Mac errors

New Here ,
Jul 12, 2006 Jul 12, 2006

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We're running 7,0,1,116466 on Windows 2000 box.
All works just fine.
Except one client using an iMac 10.2.8, 800 MHz power PC G4 and using Safari browser 1.0.3 (v85.8.1).

She gets the debug screen even though debugging is only for one IP that is set.

and it says a file is not found when we KNOW it's there.

Dump shows (the domain has been renamed intentionally): anyone have a clue?

File not found: /www.domain.org/pages.cfm



Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.

Browser
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/85.8.5 (KHTML, like Gecko) Safari/85.8.1

Remote Address
75.3.9.215

Referrer
http://www.domain.org/home.cfm?CFID=146695&CFTOKEN=94091470

Date/Time
11-Jul-06 07:11 PM

Stack Trace



coldfusion.runtime.TemplateNotFoundException: File not found: /www.domain.org/pages.cfm
at coldfusion.filter.PathFilter.invoke(PathFilter.java:83)
at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:69)
at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:52)
at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:115)
at coldfusion.CfmServlet.service(CfmServlet.java:107)
at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:541)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:318)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:426)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:264)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)


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Enthusiast ,
Jul 12, 2006 Jul 12, 2006

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Sounds like this client is not going to the same server as everyone else. Is that possible, is it going to a dev server or something.

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New Here ,
Jul 12, 2006 Jul 12, 2006

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If she was getting to a dev. server, wouldn't it be the result of a DNS error?;
She's using a well known ISP which is prevalent in our area. So it's doubtful that she would get a different resolve for her DNS when 250 other clients in the same 10 miles are working fine.
I have no clue. Think I may have to pick up a G4 and see if we can duplicate it ourselves.
Thanks!
R

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New Here ,
Jul 15, 2006 Jul 15, 2006

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Pete

I have discovered the CAUSE of this problem. Now the cure?
In her browser, when she pulls up the site, she can get into the site fine.
It's when she clicks on any link within the site.
So the next screen she gets, the URL reads ...
http://www.domain.com/www.domain.com/pages.cfm

Somehow Safari is reading the URL wrong.

Robert

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Advocate ,
Jul 15, 2006 Jul 15, 2006

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Post the exact code used to generate these links, as well as a view-source of the same links after being requested by Internet Explorer, as well as Safari.

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