2 Replies Latest reply: Mar 15, 2011 3:02 AM by JMJarrige RSS

    Issue with AIR and Help for PSE/PRE

    JMJarrige Community Member

      For an unknown reason, my help function on PSE or PRE I installed end of january does not work on local files

      since 2 or 3 weeks. I get a message 'AIR to be reinstalled'. Having suppressed then re-installed AIR 251 gives

      the same message.

      The by-pass I use is to uninstall AIR, and the Help for Prem Elements then switches directly to the on-line Help

      which works well, but requires Internet Access.

      Is it a AIR issue, or is it necessary to re-install Premiere Elem and Photoshop Elem Help functions ?
      Thanks for ideas to go ahead...