10 Replies Latest reply: Apr 14, 2011 4:22 PM by Bill Hunt RSS

    Audio sounding Dull & low - After export

    Saad Khan Community Member

      Hi there,

       

      I'm editing in Premiere Pro CS4. If you see the images below, it will tell you a bit more about the system and settings I'm using. I gave my customer a DVD and she complained about the audio. I asked her to email me the description of what she wasn't happy about, and she wrote this: 'with the audio the sound quality was lost it wasn't crisp and clear. And the base and beats were very low. Came out as very dull sound'. Now I agree with her. One of my fellow editors who uses another system produced a video, and imediately I noticed how wonderful the sound was. I could feel the base and hear more of the instruments.

       

      My original audio peaked like this:

      audiopeak.jpg

      I asked someone what was the best level to put it at and they said let it peak at -6. So now my audio peaks like this:

      -6 sound.jpg

      After the complaint, I asked a few more people, and they said that the green level of the audio should be reaching level 6. So now my audio peaks like this:

      adjust audio window.jpg

       

      Now I'm not sure if the above settings have fixed the problem, but at least on the computer it sounds better.

       

      This is the version of Premiere I'm using:

      premiere version.jpg

       

      This is some info about my computer:

      ms info.jpg

       

      File properties before export:

      properties before export.jpg

       

      File properties after export:

      properties after export.jpg

       

      Project settings:

      project settings.jpg

      project settings 2.jpg

      ASIO settings.jpg

       

       

      These are my export settings:

      media encoder 1.jpg

      media encoder 2.jpg

      media encoder 3.jpg

       

      I hope this is enough information and I appreciate any help. Let me know if you need me to gather more info.