9 Replies Latest reply: Apr 4, 2011 10:24 AM by DesignCBTs RSS

    Encore CS5 Hangs/Crashes on Import

    DesignCBTs Community Member

      I'm using a desktop

      (dual Xeon quad core processors) with 12 gigs of ram and Windows7.  I have a Radeon video card and use a Matrox RTX2 for capture.  Regardless what or how I import, I get the import and preparing transcode settings windows alternately flashing.  The import as timeline finishes, while the preparing transcode settings remains at 0% and the system locks up.  It ultimately give me the "Encore has stopped working window".

       

      Any assistance will be greatly appreciated!