A few days ago I downloaded the trial version of RoboHelp
(X5). The following describes my experiences:
- immediately I noticed that I can't install without
administrator privileges, which is a problem in the corporate
environment
- I got support from Helpdesk, who installed the software
- At first run it appears that I need administrator
privileges, as RoboHelp tries to register all kinds of stuff (.ocx
and .dll files).
- I get a glance on the functionality, however, except Word
integration (I should put robohook.wll in Word's startup directory,
but this, again, is not that simple in this environment)
- The only way to exit is using Task Manager, due to missing
ability to start Word (cf. above)
- The next step is to call Helpdesk again to install and make
the first run to try to get the required pieces registered
- Helpdesk installs RoboHelp and runs the programs the first
time
- I'll start RoboHelp and much to my surprise, it appears I'd
need administrator privileges, the same registrations seem to
happen (and the exit again with Task Manager)
Hmmm, this is trial version, but should it be this hard?
(Maybe I am spoilt due to using Mac most of the time, but software
installation and execution is a lot more simple there.) I expect we
are going to use RoboHelp, but is this all ahead again? Should one
get local administrator privileges just to run this software?
best regards,