DataTip will not display in AdvancedDataGrid

Report · Apr 12, 2011

I am really at the end of my discovery abilities!

I have dataTips properly defined in an AdvancedDataGrid component. The dataTip simply will not display! What in world am I missing?

I have experimented with several different permutations of settings - but it simply will not display. Even the default "Data Tip not Found!" will not display.

Is there something higher up that may be preventing dataTip displaying?

                    private function getDataTip(object:Object):String
                    {
                         if( object is AdvancedDataGridColumn ) {
                              if( object.hasOwnProperty("dataTipField") ) {
                                   return(object.dataTipField);
                              }
                              else if( object.hasOwnProperty("headerText") ) {
                                   switch(object.headerText) {
                                        case "Cn":      return "Campaign Name";break;
                                        case "Cb":      return "Date/Time Campaign Began";break;
                                        case "MiH": return "Minimum Wait Time for Calls on Hold";break;
                                        case "MaH": return "Maximum Wait Time for Calls on Hold";break;
                                        case "AvH": return "Average Wait Time for Calls on Hold";break;
                                        case "Ho":      return "Number of Calls Currently Holding";break;
                                        case "MiT": return "Minimum Talk Time of Calls";break;
                                        case "MaT": return "Maximum Talk Time of Calls";break;
                                        case "AvT": return "Average Talk Time of Calls";break;
                                        case "Tot": return "Total Calls in the Campaign";break;
                                        case "Dr":      return "Dropped Calls";break;
                                        case "%Dr": return "% of Calls Dropped";break;
                                        case "Co":      return "Completed Calls";break;
                                        case "%Co": return "% of Calls Completed";break;
                                        case "Sta": return "Campaign Status";break;
                                   }
                              }
                         }
                         else {
                              if( object.hasOwnProperty("dataTipField") ) {
                                   return(object.dataTipField);
                              }
                              else if( object.hasOwnProperty("dataField") ) {
                                   switch(object.dataField) {
                                        case "campName":       return "Campaign Name";break;
                                        case "started":       return "Date/Time Campaign Began";break;
                                        case "minhold":       return "Minimum Wait Time for Calls on Hold";break;
                                        case "maxhold":       return "Maximum Wait Time for Calls on Hold";break;
                                        case "avghold":       return "Average Wait Time for Calls on Hold";break;
                                        case "holding":       return "Number of Calls Currently Holding";break;
                                        case "mincall":       return "Minimum Talk Time of Calls";break;
                                        case "maxcall":       return "Maximum Talk Time of Calls";break;
                                        case "avgcall":       return "Average Talk Time of Calls";break;
                                        case "totalcalls": return "Total Calls in the Campaign";break;
                                        case "abandon":       return "Dropped Calls";break;
                                        case "pdropped":       return "% of Calls Dropped";break;
                                        case "completed":  return "Completed Calls";break;
                                        case "pcomp":            return "% of Calls Completed";break;
                                        case "status":            return "Campaign Status";break;
                                   }
                              }
                         }
                         return "Data Tip Not Found!";
                    }

<mx:AdvancedDataGrid id="cCalls" dataProvider="{ArrayCamps}" dataTipFunction="{getDataTip}" sortExpertMode="true" editable="false" enabled="true" width="100%" height="100%" textAlign="center" styleName="DatagridComp" bottom="0">
     <mx:columns>
     <mx:AdvancedDataGridColumn headerText="Cn"  dataField="campName"   dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Campaign Name" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="Cb"  dataField="started"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Date/Time Campaign Began" width="140" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="MiH" dataField="minhold"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Minimum Wait Time for Calls on Hold" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="MaH" dataField="maxhold"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Maximum Wait Time for Calls on Hold" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="AvH" dataField="avghold"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Average Wait Time for Calls on Hold" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="Ho"  dataField="holding"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Number of Calls Currently Holding" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="MiT" dataField="mincall"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Minimum Talk Time of Calls" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="MaT" dataField="maxcall"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Maximum Talk Time of Calls" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="AvT" dataField="avgcall"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Average Talk Time of Calls" headerWordWrap="true" />
     <mx:AdvancedDataGridColumn headerText="Tot" dataField="totalcalls" dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Total Calls in the Campaign" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="Dr"  dataField="abandon"    dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Dropped Calls" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="%Dr" dataField="pdropped"   dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="% of Calls Dropped" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="Co"  dataField="completed"  dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Completed Calls" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="%Co" dataField="pcomp"      dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="% of Calls Completed" headerWordWrap="false" />
     <mx:AdvancedDataGridColumn headerText="Sta" dataField="status"     dataTipFunction="{getDataTip}" showDataTips="true" dataTipField="Campaign Status" headerWordWrap="false">
          <mx:itemRenderer>
               <mx:Component>
               <mx:HBox width="100%" horizontalAlign="center">
                    <mx:Image horizontalAlign="center" verticalAlign="middle" width="16" source="images/{data.status}.png" />                                                            
               </mx:HBox>
               </mx:Component>
          </mx:itemRenderer>
     </mx:AdvancedDataGridColumn>                
     </mx:columns>
</mx:AdvancedDataGrid>

Report · Apr 12, 2011

when i cut and paste your work into one of my apps the tips appear fine when i hover over the column name

i had to clobber the last grid column and remove the reference to the dataprovider. empty grid but the tips were there

Report · Apr 13, 2011

Thanks, but that really is my point. It simply does not display. I was pretty certain that I had coded everything correctly.

Any ideas on what may be preventing them from displaying?

Report · Apr 13, 2011

maybe i am really dense but what I am saying is that they are displaying

Report · Apr 13, 2011

No, you certainly are not! That is why I am so baffled here. They seem to be displaying for you, and, are certainly coded correctly.

However, in my application, they just plain are not showing!

I just cannot for the life of me figure out what /where is preventing them from displaying in my app!

I am hoping someone can point me to somewhere that could give some clue about why they would NOT appear, when they are coded correctly and should be appearing!

Report · Apr 13, 2011

can you see the datatips on this:

http://trumpboston.com/datatips/wcf_client_test.html

ignore the error that first arrives ...

maybe it is your build, your libraries

Report · Apr 13, 2011

Yes, I sure can see the dataTips on that page. Still baffled as to where/what build/lib settings may be affecting this display tho.

This is certainly a wierd one and, I would guess, something that may benefit fellow developers.

Report · Apr 13, 2011

Well, I found the solution. In our environment of several devlopers, and, in our app, which does addChild() to display new screens in a base window, another developer had inserted ToolTipManager.enabled = false; code. This overrode the display in child screens of the datatips.

I removed that and we are back to displying the tips!

Report · Apr 13, 2011

hurray !

Date: Wed, 13 Apr 2011 13:26:56 -0600
From: forums@adobe.com
To: drewpierce@live.com
Subject: DataTip will not display in AdvancedDataGrid
Well, I found the solution. In our environment of several devlopers, and, in our app, which does addChild() to display new screens in a base window, another developer had inserted ToolTipManager.enabled = false; code. This overrode the display in child screens of the datatips.
I removed that and we are back to displying the tips!

>

Report · Feb 07, 2012

Hello!

My problem is not really similar but it has to do with DataTips too so I thought maybe one of you would have an idea. I have dataTips in my AdvancedDataGrid that are specific to each row. This works just fine except for a few rows at the top of the grid. I say a few because on my computer it's broken on the three first rows but only on two on a colleague's computer. That has to be the weirdest bug I've ever seen but maybe someone had a similar problem and will be able to help me.

Thanks for reading this post. Hope you can help.

Regards,

Gudril

Edit: Never mind, I found a solution. It occurred when I switched the datagrid verticalScrollPolicy to off AFTER the datagrid had been created. So I just changed this portion and it works fine. Hope this helps if anybody encounters the same problem.

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DataTip will not display in AdvancedDataGrid