Setup error message, suggestions welcomed!

[DTW-help]

I installed and unstalled Digital Editions. Then bought a new Sony eReader, and went to
Adobe to again install DE. At the end of the setup I get the following error message: This installer require administrative access, aborting. Now the software doesn't work right, no surprise I guess.

I 'live chatted' with Adobe and asked them to toss me from their database, but the rep asked that I try the ADE forum to see if anyone has see this problem. I think the uninstall wiped the program but I'm still being partially recognized when trying to download it again from Adobe. I need HELP in capital letters

[Jim_Lester-oIBbX7]

Well the installer does require admin access to put the actual executable in the Program Files directory, have you tried doing the install as a admin user?

[DTW-help]

Jim,

Thanks for your response. The problem was so simple but I didn't know it at the time. An Adobe Chat Line person told me to open ADE, then do the 'CtrlShiftD' to deactivate, then then uninstall. Then I did a new clean reinstall. FINALLY (sigh) ADE is working properly. I was able to successfully download two ePub books from my local library to my new Sony ER350. Again I do thank you for taking time to consider my problem!

Connie