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1. Re: CS4 File Printing Problem
Curt Y Apr 24, 2011 6:53 PM (in response to Paulo Skylar)Have you tried the standard Tech response "have you rebooted the computer since you made changes"?
When you open up the PS print window does it list the correct printer?
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2. Re: CS4 File Printing Problem
Paulo Skylar Apr 24, 2011 7:11 PM (in response to Curt Y)Curt Y wrote:
Have you tried the standard Tech response "have you rebooted the computer since you made changes"?
When you open up the PS print window does it list the correct printer?
Yes, I have rebooted and everyting else on the computer is happy with the printer setup. I've also reset PS preferences. It seems to be a file problem.
No PS print window opens- After the error mesage window is dismissed I am back in editing mode for the file.
I think I am going to have to create a new document and drag all the layers from the subject file into the new file and hope that clears up the problem. As I mentioned, selecting all the layers and using the Duplicate Layers command to a new file did not solve the problem.
Paulo
PS - update: I Created a new file, dragged all the layers from the problem file to the new file and the printing problem disappeared. Do not understand it, but when dealing with a probably corrupted file understanding is a stretch.
Message was edited by: Paulo Skylar
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3. Re: CS4 File Printing Problem
Noel Carboni Apr 25, 2011 10:31 AM (in response to Paulo Skylar)You're not the first to report this. I haven't seen it personally, but others have posted here about it.
It's clear that Photoshop now maintains a certain amount of print information in the document. Doing so seems to yield some new problems and some unexpected behavior.
I know of no way to force this info to be cleared, other than what you've done. Seems like a kind of blind spot, especially when the printing process runs into a problem, as it did with you.
Perhaps you should submit a bug/wish that Adobe create a "Don't store print info in document" preference, perhaps a new checkbox in the Save-As dialog, or maybe even a way to forcibly reset that info during operation (e.g., Ctrl-Alt-Shift, take a sock off and also press Num Lock-F12-Home).
-Noel



