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RoboHelp forum - Search function not working?

Guest
Mar 24, 2011 Mar 24, 2011

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Hi all,

I am just wonderung, am I the only one who cannot use the forum search? No matter what term I enter, the search always yields 0 results.

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Community Expert ,
Mar 24, 2011 Mar 24, 2011

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No you are not alone. It is broken.

It has been reported.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Mar 24, 2011 Mar 24, 2011

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I've just learned that a repair is under way but all the forums have to be re-indexed so it might take a few days before it is all back to normal.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Guest
Apr 05, 2011 Apr 05, 2011

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I hope they fix the search function soon. Should we report this (where?)?

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Community Expert ,
Apr 05, 2011 Apr 05, 2011

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I believe I saw something that indicated that they were working on it

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Community Expert ,
Apr 05, 2011 Apr 05, 2011

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The people responsible are well aware of the problem and are working on it. It is proving more difficult to fix than expected. No need to report it.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Guest
Apr 25, 2011 Apr 25, 2011

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Hi, Peter -

Just wondering if you have had any update from the site operators on this issue?  There is a lot of great content in these forums, but it is difficult (if not impossible) to find without the search function.

Thanks,

Dave

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Community Expert ,
Apr 25, 2011 Apr 25, 2011

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Sorry but all I know is that they have taken this up with the company that provides the software used. I have no idea when it is going to be fixed.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Guest
Apr 25, 2011 Apr 25, 2011

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Thanks for the response...I hope they get it fixed soon.

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LEGEND ,
Apr 25, 2011 Apr 25, 2011

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Hi Dave

Likely you will have the best luck using Google and opting for the advanced search.

Cheers... Rick

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Guest
Apr 25, 2011 Apr 25, 2011

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Hi, Rick -

This is a nice workaround...thanks for the idea.

Dave

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