Can't Import Word docs into RH9

[jdcyclone1]

Each time I try importing a Word document into RH9 I get an error message stating the the Import session failed (0x80004005). Word 2010 is installed on my machine. Any clues what could be causing this issue?

[VikramGaur]

Hello,

Welcome to Adobe Forums,

On Which Operating System you have installed RH9 ?

Is this issue occurs on a specific Word file or with all the Word files ?

Did you tried this with a different user account ?

What workflow are you following to import Word Document ?

Thanks

Vikram

[Guest]

Same thing here.

Windows XP SP3

RH 9

MS Word 2003 document.

[Peter Grainge]

Please also respond to the other questions that Vikram Gaur asked when jdcyclone1 posted the problem.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge