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Slow download of flash player 10.1, why?

New Here ,
Jul 18, 2010 Jul 18, 2010

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I'm currently trying to download flash player 10.1 for my system but with the getplus downloader its running at approx 4bytes/s, not even downloading in kb/s.  I thought it may be an error with the program so i tried to just download the standalone executable and i'm getting a download speed of 3bytes/s, again i could write the program faster.

I have check my internet connection speed and with downloads from other sites i'm getting 600-800kb/s.

I have managed to download it once but it just took 5hrs and crashed when it came to installation.

I'm trying again but it looks like i'll have to cancel it at this rate due to going to bed

Any ideas, or shall i just give up and not use half the sites on the internet until a cure is found?

Window 7 32bit,

2GB Ram

IE8,

AVG Free.

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LEGEND ,
Jul 18, 2010 Jul 18, 2010

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Use these download links (without download manager)

Save the installer(s) to disk, then close all browser windows and run the downloaded installer(s).

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New Here ,
Aug 15, 2010 Aug 15, 2010

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Good grief guy's,

We can't get it any faster than this ?

I even tried the links above and guess what, they didn't even register on the download speed!

The flash player manager up-date is still on 15.8%, and has taken 25 mins to get to that.

I'm on a 50Mb Connection?

Whats happened?

Thanks.

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New Here ,
Oct 11, 2010 Oct 11, 2010

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Months later and its still as slooooooow as hell to download anything from Adobe.......  maybe they dont actually want you to use

their software ?  Been waiting 40min for a 2.9mb file to download and its still at 3%

downloading at 60bytes/sec....

Dire, absolutely dire....

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LEGEND ,
Oct 11, 2010 Oct 11, 2010

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I don't know what is taking you so long to download; I just tried it and it took less than 10 secs to complete the download.

Try to download from this site http://www.adobe.com/products/flashplayer/fp_distribution3.html

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New Here ,
Oct 26, 2010 Oct 26, 2010

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yep same problem here, was having issues with adobe flash so decided to reinstall it, bad idea, after an hour It's still not downloaded this is pretty pathetic. I know it's nothing to do with my connection as I can download files that are 10MB in a few minutes from other websites and speed tests say my internet speed is what it normally is, so it has to be Adobe's servers and needs to be fixed.

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LEGEND ,
Oct 26, 2010 Oct 26, 2010

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All of these installers download in less than 1 second to my machine, and I am more than 8,000km away from the Adobe servers.

Maybe the servers are too busy during US daytime?

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New Here ,
Nov 11, 2010 Nov 11, 2010

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I have same problem here. Dload speed on my PC 340 bites at moment lol. But I just used my laptop and download completed in less than 90 seconds.

I've had virus/malaware problems this weekend that seemed connected in someway to the flash player (hense my uninstall and this download). May seem far fetched but I'm wondering if something is interfering with any connection i make to Adobe downloads.

Busy traffic is no explanation for 340 bites/second.

Anyone have any other ideas?

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New Here ,
Dec 03, 2010 Dec 03, 2010

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Well, I see this problem has been bouncing around on this forum since July.  It is now December 2010 and - you guessed it - it is doing it to me.  It was even slow letting me set up an account to reply on this forum.  I tried downloading the file directly from that page that you listed (rather than via Adobe Download Manager), but it is still as slow as molasses - only 24 bytes a second.  Whoa, baby!  My guess is that it is an Adobe server problem, and that you are actually downloading it from a mirror site (or we are downloading it from a mirror site).  I'm in London, England, so maybe I am directed to a European site.

Oh, and I have not installed any anti-virus on my laptop yet - it is a completely clean wipe with Win7.  Only thing I have installed if Office 2003, Java, 7Zip, Adobe Reader (I actually got that to download fast - the hangup is downloading the Flash Player).  I'm surprised Adobe hasn't fixed this.

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New Here ,
Dec 03, 2010 Dec 03, 2010

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A couple of hours later and I am now up to 58% . . . . . but now it is bouncing back between "downloading" and "connecting" (spending most of the time trying to connect).

This is junk.

ukmshine, your name indicates you might be in the UK - maybe that is the problem - I am also in the UK.

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New Here ,
Dec 03, 2010 Dec 03, 2010

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Okay, I killed the Flash Player installation and tried putting Adobe Shockwave on - that downloaded in just a few seconds, so it has something to do with their Flash Player download, maybe having to do with where it downloading from, but it's garbage and I'm really surprised that Adobe has not fixed this yet.

Adobe seems to have had so many problems with Flash Player in the last 6 months or a year or so.

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New Here ,
Dec 03, 2010 Dec 03, 2010

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I've actually been thinking about downloading the file and putting it on my own server, but the problem is I'm not sure if I'm allowed to do this, and also when a new version is released I would have to download that and upload to my server manually.

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LEGEND ,
Dec 03, 2010 Dec 03, 2010

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FC360 wrote:

I've actually been thinking about downloading the file and putting it on my own server, but the problem is I'm not sure if I'm allowed to do this

No problem if it is for use inside your company.  Not sure if it is for the general public (all download sites like Filehippo, Majorgeeks, CNET ultimately redirect to the Adobe download site).

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LEGEND ,
Dec 03, 2010 Dec 03, 2010

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New Here ,
Jan 24, 2011 Jan 24, 2011

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oh my god guys, what are you up to, someone at your HQ should get a serious kicking about this.

Same problem on my small samsung nc-10 laptop with win xp sp2. Just tried uninstalling flash player because, for some reason

, thie latest autoinstaller didnt install properly, causing my mom's notebook to constantly display the warning information bar every time flash player was in the source of the page.

After trying to find the download on cnet, i was redirected to macromedia homepage, which by the way is TOTALLY not optimised for anything smaller than 1200x800 pixe displays. The main "download" button you have on that fancy new design someone over there thinks is great, is offset and literally took me 10 minutes to find. I clicked on every other "get flash player" button on that page which just leads you back to the same page before i finally noticed the main button in the middle, which looks more like a flash ad than a download link - and i should know I'm a professional web-designer. And so should you, being the biggest supplier of web dev products in recent history.

Finally noticing the button i proceeded with the installation, hey ho, same problem i encountered several moons ago - incredibly slow dowload!

I tried using the links in your posts, all having the same crappy low download speed.

Whats happening over there? Have you all decided to cut costs even though your products get more and more expensive year to year? Replaced those fancy server farms with old skool dialups for delivering the latest flash player, which gets updated every bloody 10 days for absolutely no purpose at all other than to annoy you with those "latest flash player is ready for download" messages (joke)

SOme serious usability issues here boys, better rethink your product delivery strategies. Adobe downloader... wow what a great idea, serve ads down our throat whilst we wait for the neverending flash player download?

Well, i took time to write this out, but i wont take any more time installing flash player on this machine, my mum can live without it now that this whole affair has upset me so much. And im late to see a girl because of you. Shame on you.

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Guest
Jan 29, 2011 Jan 29, 2011

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I was having the exact same issue, and got fed up with it after reading some of the replies in this topic.

So I tried a proxy website, and it downloaded in seconds, I am from the UK, so there must be a problem, and it ain't my connection.

So, for those having trouble, I have setup a mirror for Adobe Flash Player 10.1, I will also update this mirror when new versions are released.

[url removed]

If this is not allowed, delete this reply and fix your servers.

Kind Regards,

Andy Rixon

Message was edited by Jochem van Dieten

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LEGEND ,
Jan 29, 2011 Jan 29, 2011

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AndyRixon wrote:

I have setup a mirror for Adobe Flash Player 10.1 ...

I do not think that Adobe will allow that; all download sites (including CNET, Majorgeeks, Filehippo, etc.) do not have their own downloads, they all link back to the Adobe download servers.  Also, your "mirror" is of no use for those needing the ActiveX installer.

I have flagged your post so that a moderator can have a look at it.

AndyRixon wrote:

... and fix your servers.

There is nothing wrong with the Adobe download servers; I have again just downloaded all four Windows installers, and each downloaded within one second.  And I am at the other side of the Pacific ocean.

But since many of you who posted here seem to be in the UK, maybe there is something wrong with the route between the Adobe servers and the UK.  Can some of you issue a traceroute command to find out where the problem lies?  Issue one of these commands (from Command Prompt):

tracert fpdownload.adobe.com

or

tracert fpdownload.macromedia.com

The traceroute output from here is

Tracing route to e526.d.akamaiedge.net [69.192.242.70]
over a maximum of 30 hops:

  1   <10 ms   <10 ms   <10 ms  192.168.1.1
  2     6 ms     6 ms     6 ms  Tok5B8.vectant.ne.jp [163.139.126.136]
  3     7 ms     6 ms     7 ms  163-139-126-158.rv.vectant.ne.jp [163.139.126.158]
  4     6 ms     6 ms     6 ms  163-139-68-53.rv.vectant.ne.jp [163.139.68.53]
  5     6 ms     7 ms     6 ms  163.139.128.102
  6     6 ms     7 ms     6 ms  124.211.10.65
  7     6 ms     6 ms     7 ms  otejbb204.kddnet.ad.jp [118.155.197.130]
  8    20 ms    24 ms    11 ms  cm-ote251.kddnet.ad.jp [59.128.7.144]
  9     7 ms     7 ms     7 ms  118.159.224.6
10     8 ms     9 ms     7 ms  a125-56.201-250.deploy.akamaitechnologies.com [125.56.201.250]
11     7 ms     7 ms     6 ms  a69-192-242-70.deploy.akamaitechnologies.com [69.192.242.70]

Trace complete.

We can see that the longest hop is over the Pacific ocean, but it's still very fast.  So where does your problem lie?

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New Here ,
Feb 08, 2011 Feb 08, 2011

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Traceroute keep closing command prompt window so can't post you output. But it's about 25ms each entry, from UK.

I'm having same problems with Adobe download. Was told to download flash player 10.1 from youtube. So can't use youtube at the moment. Thanks Adobe!

If it aint broke ..  

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New Here ,
Feb 08, 2011 Feb 08, 2011

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yeah, i'm uk based and same issue. taken about 2 hrs so far and counting... output from traceroute:

C:\Users\John>tracert fpdownload.adobe.com

Tracing route to e724.d.akamaiedge.net [92.123.83.24]
over a maximum of 30 hops:

  1    12 ms     3 ms     2 ms  api.home [192.168.1.254]
  2    30 ms    36 ms    31 ms  217.32.98.58
  3    31 ms    44 ms    35 ms  217.32.98.161
  4    32 ms    30 ms    31 ms  213.1.69.150
  5    38 ms    36 ms    32 ms  217.32.24.233
  6    31 ms    34 ms    32 ms  217.32.24.18
  7    50 ms    35 ms    53 ms  217.32.24.178
  8   137 ms    89 ms    33 ms  acc1-10GigE-0-0-0-4.l-far.21cn-ipp.bt.net [109.159.249.66]
  9   157 ms   101 ms    38 ms  core1-te0-11-5-0.ealing.ukcore.bt.net [109.159.249.5]
10    59 ms   203 ms   101 ms  core3te-0-3-0-0.telehouse.ukcore.bt.net [62.172.102.1]
11   124 ms   204 ms    35 ms  linxnap.netarch.akamai.com [195.66.224.168]
12   181 ms    99 ms    33 ms  a92-123-83-24.deploy.akamaitechnologies.com [92.123.83.24]

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New Here ,
Mar 02, 2011 Mar 02, 2011

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I have tried from 2 machines in my home to download this, it just simply takes forever.

The machines have Win XP and Win 7 on them, I have BT Internet 8mb broadband.

From my house, tracert fpdownload.adobe.com

Tracing route to e724.d.akamaiedge.net [95.100.195.24]

over a maximum of 30 hops:

1     *        *        *     Request timed out.

2    27 ms    30 ms    36 ms  217.32.99.250

3    25 ms    24 ms    24 ms  213.123.109.161

4    38 ms    35 ms    33 ms  213.1.69.42

5    32 ms    32 ms    32 ms  217.32.25.78

6    33 ms    33 ms    37 ms  217.32.25.178

7    39 ms    35 ms    32 ms  213.120.179.177

8    34 ms    36 ms    35 ms  213.120.180.70

9    34 ms    32 ms    31 ms  95.100.195.24

Trace complete.

I have also tried it from one of my works hosted servers. It downloads in a flash (pun intended).

The server runs Win 2003 and is hosted on a Level 3 network in London.

Fom the hosted server, tracert fpdownload.adobe.com

Tracing route to e724.d.akamaiedge.net [88.221.179.24]
over a maximum of 30 hops:

1     *        *        *     Request timed out.
2     1 ms     1 ms     1 ms  92.48.66.141
3     1 ms     1 ms     1 ms  195.66.226.168
4     1 ms     1 ms     1 ms  a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]


Trace complete.

Far fewer hops and also resolves to a completely different IP address.

For information, if I do Tracert 88.221.179.24 from home I get:


Tracing route to a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]
over a maximum of 30 hops:

1     *        *        *     Request timed out.
2    29 ms    29 ms    30 ms  217.32.99.250
3    35 ms    29 ms    26 ms  213.123.109.161
4    35 ms    34 ms    35 ms  213.1.69.42
5    35 ms    34 ms    33 ms  217.32.25.78
6    34 ms    32 ms    33 ms  217.32.25.178
7    42 ms    44 ms    43 ms  acc1-10GigE-3-2-0.sf.21cn-ipp.bt.net [109.159.251.89]
8    41 ms    42 ms   143 ms  core2-te0-12-0-6.ilford.ukcore.bt.net [109.159.251.7]
9    42 ms    43 ms    40 ms  core4te-0-7-1-0.telehouse.ukcore.bt.net [62.172.102.29]
10    40 ms    41 ms    41 ms  195.66.226.168
11    42 ms    42 ms    42 ms  a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]

Trace complete.

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New Here ,
May 05, 2011 May 05, 2011

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I'm UK-based and have had the same download problems many others have reported - not just with Flash Player but also with Photoshop Elements trial. But I may have a (simple) solution! Following a tip from an "IT guy" friend, I changed my Region & Language setting (Control Panel/ Clock, Language, and Region/ Region and Language > Formats) to English Language (U.S.). Lo and behold, the download suddenly worked!

It would be interesting to know if this works for others. If so, it seems surprising that Adobe has not spotted this issue itself.  Please localise for UK! (we're a small archipelago off Europe...)

PS Am using Win 7 and both Firefox and IE

Message was edited by: nptonphil

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New Here ,
May 08, 2011 May 08, 2011

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Same problem.  So very slow to download.

All the above links give a very slow download speed - it is dire

I am in the UK too.

(Changing the regional setting was an interesting idea but it made no difference!)

😞

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New Here ,
May 08, 2011 May 08, 2011

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I called this in to Adobe UK about ten days ago, and I posted on this thread that I had done so.  Adobe never called me back, and my post on this thread has been deleted.  Go figure.

I am using alternative PDF reader products and just leaving Flash Player off my customers' computers.  Given what has happened in the last 10 days (no response, and removal of my post), I no longer care.  Screw these people.

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LEGEND ,
May 08, 2011 May 08, 2011

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Your last post is still there http://forums.adobe.com/message/3649753#3649753 (different topic).

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New Here ,
May 09, 2011 May 09, 2011

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I got up early this morning to finish the task.

Flash player downloaded in a few seconds.  I was being told last night that it would have taken over 10 hours if I had persisted.

Bizarre!  (Just a thought, could the ISP be putting some sort of constraint on the downloads from Adobe at certain times of the day - but I am not sure why they would do that.  Other sites were downloading just fine last night.  I am with BT in the UK)

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