32 Replies Latest reply: Oct 27, 2011 6:36 AM by Jacob Bugge RSS

    Joke of the day

    Jacob Bugge CommunityMVP

      Reloading one of the forum pages, I suddenly had the following message on the screen. A moment later I could get to the forum. I like the note.

       

       

      Jive

      Temporarily Unavailable

      We're sorry. This site is not available at this time.

      (Mar 16)

       

      Note:

      Please wait a few moments, and try doing whatever it was that you were doing again.

      If that doesn't work, please contact this site's administrator.

       

        • 1. Re: Joke of the day
          adobe-admin Adobe Employee

          Can you tell us approximately what time?

          • 2. Re: Joke of the day
            Claudio González CommunityMVP

            I also received the notice, although I didn't read it and didn't record the time, but I would say it wasn't more than a couple of hours ago.

            • 3. Re: Joke of the day
              adobe-admin Adobe Employee

              Thanks

              • 4. Re: Joke of the day
                adobe-admin Adobe Employee

                Do you recall what you were doing when you got that error message?

                • 5. Re: Joke of the day
                  Claudio González CommunityMVP

                  I think I was trying to access the Forum in Spanish using my bookmark, but I'm not sure.

                  • 6. Re: Joke of the day
                    adobe-admin Adobe Employee

                    OK. Thanks!

                    • 7. Re: Joke of the day
                      the_wine_snob CommunityMVP

                      Not sure about Claudio's actions, or timings, but at about 10:30AM, PDT (-8GMT) today, Wednesday, March 16, 2011, I got similar probably 10 times.

                       

                      In my cases, I was reading the Premiere fora, and having to log-in between each thread read. I'd then need to log-in to get to Reply, and then again, when I went to Post Reply. About 20% of the time, and especially when trying to log back in, I got that message. Often, if I did get logged-in, I would be taken to the main Adobe Forum page, and then have to navigate back to the product forum of choice, PrElements, PrPro CS5, PrPro CS4 & Earlier, or the Video Lounge.

                       

                      After severe frustrations, I just did other things. As of 4:00PM PDT (same day), things seem to be OK, but earlier, the forum was about as bad as it has been, including several "Black Fridays" before.

                       

                      Do not know if any of that helps, but at least is should give you a time frame in San Jose, CA.

                       

                      Good luck to us all, and thank you for looking into things - they have gotten downright painful.

                       

                      Hunt

                      • 8. Re: Joke of the day
                        Jacob Bugge CommunityMVP

                        John,

                         

                        It only happened once, no more than a few minutes before I posted, so about Mar 16, 2011 4:15 PM, and that must be PSD now rather than PST, I believe.

                         

                        I was reloading the Illustrator Forum page through the Reload current page button in FF.

                        • 9. Re: Joke of the day
                          Jacob Bugge CommunityMVP

                          The joke of this day seems to be that new threads/threads with new contents are no longer shown in bold, and the latter without the addition (Updated).

                          • 10. Re: Joke of the day
                            Claudio González CommunityMVP

                            Jacob, if this is an Adobe/Jive joke, it doesn't make me laugh. Quite the opposite.

                            • 11. Re: Joke of the day
                              Bob_Peters Community Member

                              Jacob Bugge wrote:

                               

                              The joke of this day seems to be that new threads/threads with new contents are no longer shown in bold, and the latter without the addition (Updated).

                               

                               

                              I have been seeing that since yesterday.  Right now, all the text looks like it does if I am not logged in.

                               

                              On one occasion I opened the Lightroom forum and the highlighted topics (some with "updated" below the subject) looked as expected.  However, as soon as the page finished updating the usual highlighting of the subject disappeared.

                               

                              Actually, the forum appearance is the same as I would see if I were not logged in.  The page header indicated that I am logged in but I can't find a way to log out.

                               

                              Ah nuts!  I now see that I have to go to the forum index page in order to log out.  Would someone please tell me why I should have to do that?

                               

                              Message was edited by: Bob_Peters

                               

                              ...and now the Lightroom forum looks like I expected.  What the heck is going on?

                              • 12. Re: Joke of the day
                                ~graffiti CommunityMVP

                                Same thing happened to me starting last night. Looged off twice before it cleared up.

                                 

                                (I posted a new thread on it not knowing that you all had already mentioned it in this thread.)

                                • 13. Re: Joke of the day
                                  Jacob Bugge CommunityMVP

                                  The joke of this day seems to be that when I edit a post and press the Update button, the original post reappears without the change; I have just tried it a few times, trying in vain to change is to would be. It worked earlier today.

                                   

                                  Edit: And it works here (again), at the second attempt. It seems to be intermittent.

                                  • 14. Re: Joke of the day
                                    Noel Carboni Community Member

                                    Sounds like the problem I reported here:

                                     

                                    http://forums.adobe.com/thread/838494?tstart=0

                                     

                                    I think you just have to be a slowpoke to get an edit through.

                                     

                                    Edit:  Now THAT's interesting...  I saw that this thread had popped to the top, and was indicated as "unread" by the Read Tracking feature.  I didn't notice that your post was old, Jacob.

                                     

                                    -Noel

                                    • 15. Re: Joke of the day
                                      the_wine_snob CommunityMVP

                                      Jacob,

                                       

                                      Methinks that you are just too quick with your edits. Relax, exhale, and THEN edit the Reply.

                                       

                                      See the Replies in Noel's linked thread. I could not understand why this was happening to others, then I got quick, and it happened to me too.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: Joke of the day
                                        Jacob Bugge CommunityMVP

                                        Bill,

                                         

                                        Sometimes there is no time to waste, if a crucial correction is needed in a fast thread, before someone answers the post and kills the editability; sometimes in my fastest native forum, answers go back and forth within the same minute. And if that happens, the work may be just as lost as when the edit is too quick, and more work may be needed to explain.

                                         

                                        But as you can see from my first post in the other thread, I always try to have a copy of the post/changes, for either case.

                                        • 17. Re: Joke of the day
                                          Jacob Bugge CommunityMVP

                                          Noel,

                                           

                                          As you can see, I linked to this thread in the first post there.

                                           

                                          I believe some removed post has dragged it up. I have seen a thread here and there topping the list, with a last post some months or even a year or two back.

                                          • 18. Re: Joke of the day
                                            the_wine_snob CommunityMVP

                                            Jacob,

                                             

                                            I understand. Once one has Replie, then that post cannot be edited by the mortal users - only by the MOD's.

                                             

                                            Still, it seems to be time sensitive. Not sure which takes longer - failing to post the edits, or waiting a moment. When I am trying to beat a Reply, I have taken to Selecting, then Ctrl+C that edit - just in case.

                                             

                                            I had two Edit situations today, and one was a very active thread. I expected to have my Edits not take, but today they did. Maybe dependent on server traffic at that moment?

                                             

                                            Good luck to us all,

                                             

                                            Hunt

                                            • 19. Re: Joke of the day
                                              Noel Carboni Community Member

                                              Could the time needed to wait to get an edit accepted be one and the same as the time after one starts to edit and the time Jive automatically inserts a newline character?

                                               

                                              Or this might just be some kind of double posting protection at work.

                                               

                                              -Noel

                                              • 20. Re: Joke of the day
                                                the_wine_snob CommunityMVP

                                                It could be related, but since I went to Chrome, from IE7, I have not had one phantom Line Break, but have finally encountered the problem with an edit not taking.

                                                 

                                                As far as double-posting prevention, I do not think so, as I have Posted, then accidentally hit Back and double-posted in pretty short order. [This has happened with phone calls, and my personal inability to multitask... ]

                                                 

                                                Hunt

                                                • 21. Re: Joke of the day
                                                  Jacob Bugge CommunityMVP

                                                  Today some of us have the message An unexpected error has occurred when submitting posts. Going to the thread shows that things get posted, but some end up with double posts because of retrying, I believe.

                                                   

                                                  It has happened in this thread (at least from post #27 on): http://forums.adobe.com/thread/841585?tstart=0

                                                  • 22. Re: Joke of the day
                                                    the_wine_snob CommunityMVP

                                                    Yes, I have gotten a few of those too - one, just today. They more often show up, when the fourms are on the fritz, and phantom log-outs are everywhere, but they do not seem to be log-in dependent. In today's case, I just did a Ctrl+C for the reply, and hit Cancel, only to see that the Reply HAD posted????? Glad that I did not hit Post Reply a second, or third time.

                                                     

                                                    Hunt

                                                    • 23. Re: Joke of the day
                                                      Jacob Bugge CommunityMVP

                                                      And today this haunted thread is haunted by two strangenesses:

                                                       

                                                      http://forums.adobe.com/thread/841585?tstart=0

                                                       

                                                      If you click Last Post, nothing happens.

                                                       

                                                      The last post is by someone reposting, but according to the forum list it is by someone else, who has not posted in that thread at all; the number of posts is correct (currently 37):

                                                       

                                                      http://forums.adobe.com/community/illustrator/illustrator_general

                                                      • 24. Re: Joke of the day
                                                        the_wine_snob CommunityMVP

                                                        Yes,

                                                         

                                                        There IS weirdness today. On the main forum page, see the announcement.

                                                         

                                                        I am seeing the "(Updated)" lable, with some odd Reply counts, and also missing Replies from the listed Last Poster.

                                                         

                                                        I assume that these are all related, but that is just a guess.

                                                         

                                                        Hunt

                                                        • 25. Re: Joke of the day
                                                          Joner01

                                                          That's not a Joke!!!    

                                                          • 26. Re: Joke of the day
                                                            Jacob Bugge CommunityMVP

                                                            The joke of this day seems to be that posts are hidden for a long time, only to appear out of nowhere when a new post is submitted, as you can see from posts #13 &14 (so far) here:

                                                             

                                                            http://forums.adobe.com/message/3666724#3666724

                                                            • 27. Re: Joke of the day
                                                              John Hawkinson CommunityMVP

                                                              This is database skew between 1 of the 4 servers.

                                                              See http://forums.adobe.com/thread/850374?tstart=0.

                                                              Basically you can delete your cookies and reload the page up to ~10 times.

                                                               

                                                              Unfortunately it seems for some threads, you have to not be on the bad server to see the full thread.

                                                              For other threads, you must be on the bad server to see the full thread.

                                                               

                                                              I hope there are not threads that have different contents on different servers that are not subsets of each other...

                                                               

                                                              anyhow, it's being worked on by adobe-admin (he has escalated it with Jive).

                                                              • 28. Re: Joke of the day
                                                                Jochem van Dieten CommunityMVP

                                                                John Hawkinson wrote on 11/05/12 19:31:

                                                                This is database skew between 1 of the 4 servers.

                                                                 

                                                                Cache skew, the database is consistent.

                                                                 

                                                                 

                                                                I hope there are not threads that have different contents on different servers that are not subsets of each other...

                                                                 

                                                                There are if you use the website or reply by email. Outgoing email

                                                                notifications are sent after a commit and commits are consistent so they

                                                                have no problems. The webservices bypass the cache as well and are

                                                                always consistent.

                                                                • 29. Re: Joke of the day
                                                                  John Hawkinson CommunityMVP

                                                                  I gather the commit does not invalidate the cache on all nodes? That seems

                                                                  wrong (though perhaps that is a config error in this case with 42P).

                                                                   

                                                                  What are the 'webservices' that bypass the cache? Surely not the web site

                                                                  itself.

                                                                  • 30. Re: Joke of the day
                                                                    Harbs. CommunityMVP

                                                                    webservice is an API for accessing the forum independently from the web interface.

                                                                     

                                                                    Jochem uses it extensively and built an AIR forum client based on it.

                                                                     

                                                                    Jochem, any chance of getting that updated?

                                                                     

                                                                    Harbs

                                                                    • 31. Re: Joke of the day
                                                                      Jochem van Dieten CommunityMVP

                                                                      Harbs. wrote on 11/05/12 21:00:

                                                                      Jochem uses it extensively and built an AIR forum client based on it.

                                                                       

                                                                      Jochem, any chance of getting that updated?

                                                                       

                                                                      Last September I had a conf call with Jive about the current state of

                                                                      the REST APIs and their future plans to fix the bugs and document the

                                                                      idiosyncrasies of the REST APIs. I am under NDA so I can't tell you what

                                                                      they told me, but my own conclusion is that an AIR client is just not

                                                                      going to happen for a long time.

                                                                      • 32. Re: Joke of the day
                                                                        Jacob Bugge CommunityMVP

                                                                        Two things have showed today:

                                                                         

                                                                         

                                                                        1) It is sometimes impossible to send a PM because the recipient cannot be found. I have tried that a while ago, trying to forward a PM rather than repying to one, and it came up in this thread today, which was certainly no joke:

                                                                         

                                                                        http://forums.adobe.com/thread/917486?tstart=0

                                                                         

                                                                         

                                                                        2) Your stuff (and whoever's stuff) no longer shows the threads you have started, but merely some threads your have posted in; and the options do not include your own threads. This means that you will have to use different means to find threads from long ago; I had to go some pages back to revive this one.