5 Replies Latest reply: May 19, 2011 11:28 AM by wayfarupnorth RSS

    audio stops playing after a few seconds when importing a HD clip

    Pedaling Duo Productions Community Member

      I have CS4 running on Enterprise version of Windows 7 64 bit on the following hardware:


      Processor:  Intel i7-970 Hex core Gulftown

      Motherboard: Asus P6X58 Premium

      RAM: 24GB Kingston DDR3 1065

      Video card: Nvidia Geforce9800GT

      Four hard drives, system disk is stand alone and the other three are split in groups of RAID0

       

      When I import a HD clip from file (EXCAM EX 720p60p) the audio will play in the source window or the timeline for a few seconds and then quit.  If I edit the clip in Soundbooth, from the timeline, the waveform quits at the point that the audio stopped in the timeline.

       

      This behavior is very sporatic; sometimes it happens and sometimes it doesn't.  Closing the program and restarting sometimes solves a certain clips audio problem, sometimes it doesn't. Yesterday I worked all day without it happening but today it is happening every few clips.  Some I can fix by restarting Premiere, some I can't.

       

      If I import the clip from Bridge to Soundbooth the audio waveform is just fine.

       

      I have seen this problem discussed several years ago but never resolved in that discussion.  Any ideas?