unable to publish webhelp cannot save data to rhlayout.apj

[samfriend77]

hi, 

When i try to create a new webhelp ssl i get the following message ' an error has occurred while trying to save data to <c:\robohelp\pensionproducts\rhlayout.apj> <5>'.  I click ok and message reappears a couple of times.  It will then let me create a layout but keeps bringing this message up.  When one of my colleagues gets latest version it is not showing on their machines.  Any ideas?  I did have a corrupt profile which got fixed.  I'm able to publish an existing webhelp ssl but not create or duplicate one.

Thanks,

[Guest]

Hello

Welcome to Adobe Forums

You have not mentioned the version of Robohelp and the operating system that you are working upon.

Try to update robohelp.

- launch Robohelp

- Click Help > Updates

- if any update is available, update Robohlep to the latest version and observe the issue is still there or not

Hope it helps

Thanks

Vishal