WebHelp User Centric Drop-down not appearing in Nav Pane

[Guest]

Hi,

I am using RoboHelp 9 and generating WebHelp for three User types - Administrator, aTest Engineer, and Operator. I want each of these to be DUCC selectable from a drop down at the top of the Nav pane and am using the Chrisi WebHelp skin which allows for this.

I have created three different TOCs one for each, and am generating three different single source WebHelp layouts.  They each compile fine, but the drop down navigation bar that allows you to select the appropriate WebHelp above the navigation pane (along with the left and right browse arrows) is not visible. 

What should I be doing so this appears?  

I am a new RoboHelp 9 user.

Many thanks.

[Captiv8r]

Welcome to our community

Unfortunately you are misunderstanding how DUCC works. You don't create it by generating seperate layouts. Instead, you generate a single layout that has DUCC configured.

Basically, you edit the properties of your Single Source Layout recipe. Then you click the Content Categories section.

In this area you define your different categories such as Administrator, aTest Engineer, and Operator by clicking the New button.

Then you edit each category to define the associated TOC and whatnot.

Once you have done this and generated, you should then things should just be DUCC'y!

Cheers... Rick

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[Peter Grainge]

You can see examples of DUCC in the sample projects that ship with RoboHelp 9.

Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Aha!  Thanks for the prompt and helpful answer.  I have to say that I have been searching in the Help topics and was unable to find a clear instruction on how to do this.  Easy when you know how.  Perhaps this could be added to the RoboHelp 9 Help for other users.

[Peter Grainge]

Commenting in the online help enables you to add to the help. I have done so in the What's New topic where DUCC is mentioned so it's done for this one. However, if you find other areas of the help that don't, please add a comment.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge