Try removing the AME preferences from
C:\Users\username\AppData\Roaming\Adobe\Adobe Media Encoder\4.0
before relaunching AME.
Thanks for the response ... however, no dice. I removed prefs and re-launched the app and it still crashed immediately after it got past the loading badge.
kgulati's post gave me an idea and when i found this post for Premiere (http://kb2.adobe.com/cps/404/kb404804.html) a lightbulb went off.
1 - goto C:\Users\[username]\AppData\Roaming\Adobe\Adobe Media Encoder
2 - rename the folder "4.0" to "4.0 old" (or whatever you like)
3 - relaunch AME and it rebuilds all the logs/prefs in a new 4.0 folder
Doesn't work for me... im running XP... any more ideas?
He means that you should read post #1 and click on the link provided there.
Mine is crashing at start up too. I'm running 4.2.0.006 on an intel based Mac Pro running OSX 10.6.2. It gets about half way through then crashes. My mac system doesn't have the same folder structure so what's the path to my prefs?
Here's the top of my crash report:
Process: Adobe Media Encoder CS4 
Path: /Applications/Adobe Media Encoder CS4/Adobe Media Encoder CS4.app/Contents/MacOS/Adobe Media Encoder CS4
Version: 4.2 (4.2)
Code Type: X86 (Native)
Parent Process: launchd 
Date/Time: 2010-03-04 13:03:33.958 -0800
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 356517 sec
Crashes Since Last Report: 1865
Per-App Interval Since Last Report: 83 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 23229857-B286-43FE-9B8B-2DD5888F4E69
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000026f7e138
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
What's with this Milaard guy?
"Yeah, I had the same problem with my car. It didn't start. Why?"
I've noticed his snarky comments like this several times now. Can't he be more constructtive?
Now I remember why I haven't used this forum for several years.
Okay I may not be that technical but I had a huge project last summer (over 1 hour, multi chapters) and I was having the same problem. I found by reducing the size of the project helped by eliminating old renders like the AVID attic. You may have to re-render your time line, but its just one single render with a major reduction in project file size.
I fixed mine when I threw away the prefs file in the library. All good now.
Does anyone have the details for this fix where the AME preference files are in Mac Snow Leopard? What is the path to the files to delete please?
Worked for me. Thank you very much!!
On Mac 10.6.7, I removed the folder Mac HD:Users:<username>:Library:Preferences:Adobe:Adobe Media Encoder:
This fixed the problem for me.
FYI, the folder I deleted contained two sub-folders, named 4.0 and 5.5. Both of these appeared to be empty.
I had initially uninstalled, then reinstalled, the entire CS4 suite, in a fruitless attempt to solve the problem. This explains why the 4.0 folder appeared empty. I had installed a demo version of CS5.5 but had not used the latest version af Adobe Media Encoder yet. This explains why the 5.5 folder appeared empty. However, if I manually recreate a 5.5 folder, the crash does not recur. I am guessing that there may have been an invisible file (whose name begins with a dot, like .invisible.txt) in the folder that I deleted.
Harm Millaard is from the Netherlands. http://vimeo.com/user457793
Dutch culture is very direct, in a surgical kind of way. A Dutch person will make very precise criticism of others, on the understanding that it is important to focus on the details of what can be changed. Criticism of one aspect of a person's behaviour is not considered a criticism of the person as a whole.
In the part of the world where I grew up, there is a completely opposite cultural attitude, which I think is best summed up by the phrase: "If you spit on one person, you drown them all." I have had to learn to appreciate Dutch directness.
This is a multi-cultural forum, where developers with the same interests and from many cultural backgrounds work together. Each of us needs to be mindful that people from other cultures may not share our values. Except in exceptional cases, we can assume that every member of this forum is here with the intention to learn and to help others. Each of us does this from within our own cultural perspective.
You may like to look at the impressive list of helpful responses that Harm Millaard has made over the past nine years. I think that you will see that his intentions are clear.
I found this from another post and it solved the problem. Copy the dvacore.dll file from Program Files\Adobe\Adobe Premiere Pro CS4 and paste it onto Program Files\Adobe\Adobe Media Encoder CS4. Problem solved.