Unwanted external file opening behavior by pdfs

[johnstst]

I am using RoboHelp 8 (TCS 2) on a Windows Vista machine and have done so without issue for quite some time. However, today, after applying the BaseImage.dll fix described for images prepared in PS CS5.1 appearing as a red box (http://kb2.adobe.com/cps/859/cpsid_85901.html) any pdf that I apply to a project, either as a baggage file, by hyperlinking to the file or by embedding it now prompts a dialog box to open the pdf externally in projects exported as browser-based help.

I don't know if the BaseImage.dll is related but that is the only modification that I have performed on my system. Normally, when I create a topic page in my TOC and link it to a pdf baggage file, the file opens within my main frame or when I link it as a hyperlink and set "Display in frame" to "Page Default (none) etc it will open within the browser. It is now applying this new unwanted behavior on older projects that I have gone back and re-generated which is why I suspect the BaseImage.dll has rewritten some default behavior.

This is very problematic for me as I need the pdfs to open within the main application. I would sincerely appreciate any assistance!!!

[Peter Grainge]

Revert to the old file and see if the behaviour reverts. That will establish whether or not the DLL is involved in the problem.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Captiv8r]

Hi there

Perhaps the link below holds an answer?

Click here to view

Cheers... Rick

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[johnstst]

Hi Rick

Thank you for your response. As I described in my response to Peter, I've always been able to view pdf's within the browser up to the point where I updated the .dll file. I won't rule out that some other process caused this change though and nonetheless, I appreciate you taking the time to offer assistance.

Take care

[johnstst]

Hi Peter

Thanks for your response. That was my first response and it failed to make a difference. I then tried a number of progressively escalting options up to, and including, reinstalling RoboHelp 8.

The last desperate remedy I tried was to delete my browser's MIME file (Firefox) and this finally resolved the issue. I cannot figure out why this changed in the first place though as the project I am building has consistently displayed pdf files within the browser and the only change that I made was by updating the .dll file. I have not updated it after reinstalling RoboHelp 8.

I will conclude by conceding that it is entirely possible that the .dll fix is unrelated to my browser's pdf opening behavior changing