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Required update leads to closing the program.

New Here ,
Jun 02, 2011 Jun 02, 2011

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Using Adobe Digital Edition 1.7. for several months. Now suddenly a button requires the update to a new version, but insted updating it closes the program unexpected. Therefore my Library can't be used and I worry about my Ebooks. Need urgent help, but can't find any support.

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New Here ,
Jun 06, 2011 Jun 06, 2011

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Hi, I had exact the same problem and I followed the instructions

on the following website http://kb2.adobe.com/cps/403/kb403051.html to uninstall , restart PC and reinstall Digital Editions. All my books , including library books, survived. I am so happy. Good Luck.

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New Here ,
Jun 08, 2011 Jun 08, 2011

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Hi, uninstall and reinstall Digital Editions did the job. All books survived

an I am happy. Thanks a lot!

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New Here ,
Jun 08, 2011 Jun 08, 2011

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Glad it worked for you too.

Bye Marie

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