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1. Re: What is the situation if I need to reinstall windows?
markerline Jun 11, 2011 5:51 AM (in response to John_Picton)usually with Adobe installations you get a certain limited number of activations in cases such as system failures. If you are simply reins
talling the OS because you want to freshen up your system you will have to deactivate your license and reactivate after you reinstall your OS and Photoshop. But if catastrophic failure preempts your ability to deactivate you will still be able to activate your license. You can also always contact Adobe for installation issues such as the one you would potentially have and discuss your case so they can increase the limit of your activations on a case-by-case basis.
The true purpose of multiple activations is for use on secondary computers (i.e. laptops)
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2. Re: What is the situation if I need to reinstall windows?
JJMack Jun 11, 2011 5:56 AM (in response to John_Picton)Before you reinstall Windows use Photoshop CS5 menu Help>Deactivate... then you should have no problem when you install Photoshop CS5 after re-installing Windows.....
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3. Re: What is the situation if I need to reinstall windows?
markerline Jun 11, 2011 5:58 AM (in response to JJMack)eh, that option won't work if his OS crashes.
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4. Re: What is the situation if I need to reinstall windows?
John_Picton Jun 11, 2011 6:50 AM (in response to markerline)Thanks to both of you for your input - I wasn't aware of the ability to deactivate, as you point out that wont help if my system crashes, however if Adobe are reasonable about helping with installation issues that puts my mind at rest.
Thanks again, much appreciated.
Kind regards
John
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5. Re: What is the situation if I need to reinstall windows?
Noel Carboni Jun 11, 2011 9:08 AM (in response to John_Picton)I have had occasion to call Adobe after restoring software to a machine after an older machine was no longer available. They were quick and helpful and allowed my activation upon my describing what had happened.
It only makes sense; computers do fail.
-Noel
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6. Re: What is the situation if I need to reinstall windows?
John_Picton Jun 11, 2011 9:10 AM (in response to Noel Carboni)Thanks Noel. That is reassuring.
Regards
John



