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Captivate Not Recognizing Mouse

Guest
Jun 14, 2011 Jun 14, 2011

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On my MacBook using Captivate 5.5, the trackpad clicks and scrolls will be recorded. However, my Logitech mouse clicks and scrolls will not be recorded.

Does anybody else have this problem or have a solution?

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Recording

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Guest
Jun 15, 2011 Jun 15, 2011

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Update: The trackpad clicks won't recognize either.

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Enthusiast ,
Jun 20, 2011 Jun 20, 2011

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Hello there,

When you mention that the clicks are not getting recognized, do you mean no steps are getting recorded or just the mouse cursor is not showing up? Can you please give more details on what do you see in the output?

Thanks,

Vish

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Guest
Jun 20, 2011 Jun 20, 2011

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Hi!

No steps are being recorded by Captivate if my mouse sits idle for about 10 seconds. Basically, if my mouse sits still for 10 seconds, then no other steps are recorded and the screen that the mouse was sitting idle on is the last slide of the project. I hope that makes sense.

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