4 Replies Latest reply: Apr 30, 2012 1:35 PM by jergola RSS

    Acrobat Reader X Disable Protection mode

    mili4uk123 Community Member

      Hi All,

      i need some help with this freaky Acrobat Reader X version.

      We have currently  ~1000 computers with different old versions of AR (form 6 to 9)

      We need to upgrade to 10.0.1 version all PC's

      Will use SCCM for distributing the package.

      OK... everything here seems good but ... a lot of problems and erros appear.

       

      First we've installed on test group of 10 pc's the AR 10.0.0

      all users start complainig that they can't open the pdf's from our file servers.

      Solution - bring the patch 10.0.1

      After that all users start complaining that they can't print - Windows Error - Acrobat need to be closed !

      Solution - Protection mode disabled.

       

      My questions :

      1. How can I distribute both the Package of Acrobat and the update together with SCCM

      All my tries and reaings failed !!!

      i've try different methods and no success

       

      msiexec /i /q \\server\d$\Workstation Baseline\AcrobatReaderX\AcroRead.msi TRANSFORMS="AcroRead.mst" PATCH=\\server\d$\Workstation Baseline\AcrobatReaderX\adbeRdrUpd1001_Tier1.msp

       

      this do not work for me This is in SCCM program

       

      2. How can i disable through Adobe Wizard the Protection Mode ?

       

      I know how to do it manually but is not acceptable this way - i can't communicate with 1000 users to do this manually

      I know how to disable it from registry with GPO , but i can't disable it before installation, also i can't disable it on all PC's after installation, because it will take several days to complete for all pc's and this "hole" of some days will stop the work of our end-users.

       

      Any fresh ideia is wellcome. Also any help

       

      Thanks

        • 1. Re: Acrobat Reader X Disable Protection mode
          carlenejs Community Member

          hey,

           

          had similar issues with protection mode.

           

          found we can do it 2 ways, 1. via registry entry, or 2. via an ADM.

          sorry cannot remember the referenced posts for the fixes below...

          we use the adm so that users cannot change it, and so that updates dont reset it.

          note that the adm has only a few settings, and i dont know the code for any other settings.

           

          1. - REG method:

          -----------------------

          Windows Registry Editor Version 5.00

           

          [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown]
          "bProtectedMode"=dword:00000000
          REM: Above line Disables Protected Mode on startup

          -----------------------

           

          2. - ADM Template method

           

          please note, just copy and paste into a text file and rename as .adm.

          remember that on the last section of the code below, change the "YOUR HEADER HERE" bit to what you want to use to find it in the GPO manager once you add the template.

           

          ------------------------------------------------------------------------------------------ ---

          CLASS USER
          CATEGORY !!YOUR_COMPANY_NAME_GOES_HEREHeader
          CATEGORY "Adobe Reader 10"

           

          CATEGORY "Preferences"

           

          CATEGORY "General"
          CATEGORY "Application Startup"
          POLICY "Show splash screen"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
          EXPLAIN !!ExplainNosplash
          VALUENAME "bDisplayedSplash"
          VALUEON NUMERIC 0
          VALUEOFF NUMERIC 1
          END POLICY
          POLICY "Enable Protected Mode at startup"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Privileged"
          EXPLAIN !!ExplainProtectedMode
          VALUENAME "bProtectedMode"
          VALUEON NUMERIC 1
          VALUEOFF NUMERIC 0
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Identity"
          POLICY "Organization Name"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Identity"
          EXPLAIN !!ExplainOrgName
          PART "Organization Name." EDITTEXT
          VALUENAME "tCorporation"
          END PART
          END POLICY
          END CATEGORY

           


          CATEGORY "Internet"
          CATEGORY "Internet Options"
          POLICY "Connection speed"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\AVGeneral"
          EXPLAIN !!ExplainConnection
          PART "Connection speed." DROPDOWNLIST REQUIRED
          VALUENAME "iConnectionSpeed"
          ITEMLIST
          NAME "56kbps" VALUE NUMERIC 56000
          NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
          END ITEMLIST
          END PART
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Spelling"
          CATEGORY "Dictionaries"
          POLICY "Dictionaries"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
          EXPLAIN !!ExplainDictionary
          PART "Default Dictionary" DROPDOWNLIST
          VALUENAME "tDictionaryName"
          ITEMLIST
          NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
          ACTIONLIST
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
          VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
          VALUENAME "t0" VALUE "English (United Kingdom)"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
          VALUENAME "i0" VALUE NUMERIC 7
          END ACTIONLIST
          NAME "English (United States)" VALUE "English (United States)"
          ACTIONLIST
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
          VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
          VALUENAME "t0" VALUE "English (United States)"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
          VALUENAME "i0" VALUE NUMERIC 2
          END ACTIONLIST
          END ITEMLIST
          END PART
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Units"

           

          POLICY "Page Units"
          KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
          EXPLAIN !!ExplainPageUnits
          PART "Page unit" DROPDOWNLIST REQUIRED
          VALUENAME "iPageUnits"
          ITEMLIST
          NAME "Points" VALUE NUMERIC 0
          NAME "Inches" VALUE NUMERIC 1
          NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
          NAME "Centimeters" VALUE NUMERIC 3
          NAME "Picas" VALUE NUMERIC 4
          END ITEMLIST
          END PART
          END POLICY

           

          END CATEGORY

           


          END CATEGORY
          END CATEGORY

           

           

           

          CATEGORY "Adobe Acrobat 10"
          CATEGORY "Preferences"

           

          CATEGORY "General"
          CATEGORY "Application Startup"
          POLICY "Show splash screen"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
          EXPLAIN !!ExplainNosplash
          VALUENAME "bDisplayedSplash"
          VALUEON NUMERIC 0
          VALUEOFF NUMERIC 1
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Identity"
          POLICY "Organization Name"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Identity"
          EXPLAIN !!ExplainOrgName
          PART "Organization Name." EDITTEXT
          VALUENAME "tCorporation"
          END PART
          END POLICY
          END CATEGORY

           


          CATEGORY "Internet"
          CATEGORY "Internet Options"
          POLICY "Connection speed"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\AVGeneral"
          EXPLAIN !!ExplainConnection
          PART "Connection speed." DROPDOWNLIST REQUIRED
          VALUENAME "iConnectionSpeed"
          ITEMLIST
          NAME "56kbps" VALUE NUMERIC 56000
          NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
          END ITEMLIST
          END PART
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Spelling"
          CATEGORY "Dictionaries"
          POLICY "Dictionaries"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
          EXPLAIN !!ExplainDictionary
          PART "Default Dictionary" DROPDOWNLIST
          VALUENAME "tDictionaryName"
          ITEMLIST
          NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
          ACTIONLIST
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
          VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
          VALUENAME "t0" VALUE "English (United Kingdom)"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
          VALUENAME "i0" VALUE NUMERIC 7
          END ACTIONLIST
          NAME "English (United States)" VALUE "English (United States)"
          ACTIONLIST
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
          VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
          VALUENAME "t0" VALUE "English (United States)"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
          VALUENAME "i0" VALUE NUMERIC 2
          END ACTIONLIST
          END ITEMLIST
          END PART
          END POLICY
          END CATEGORY
          END CATEGORY

           


          CATEGORY "Units"

           

          POLICY "Page Units"
          KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
          EXPLAIN !!ExplainPageUnits
          PART "Page unit" DROPDOWNLIST REQUIRED
          VALUENAME "iPageUnits"
          ITEMLIST
          NAME "Points" VALUE NUMERIC 0
          NAME "Inches" VALUE NUMERIC 1
          NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
          NAME "Centimeters" VALUE NUMERIC 3
          NAME "Picas" VALUE NUMERIC 4
          END ITEMLIST
          END PART
          END POLICY

           

          END CATEGORY

           


          END CATEGORY
          END CATEGORY

           


          END CATEGORY

           

          [strings]
          YOUR_COMPANY_NAME_GOES_HEREHeader=YOUR HEADER HERE
          ExplainNosplash="When disabled, the program will not display a splashscreen on startup.\n\nWhen enabled, the splashscreen will be displayed."
          ExplainProtectedMode="When disabled, the program will not run in Protected Mode.\n\nWhen enabled, Protected Mode will run, and may cause compatibility errors.\n\nSee http://kb2.adobe.com/cps/860/cpsid_86063.html for more details."
          ExplainOrgName="Enter the organization name by typing it in."
          ExplainConnection="To specify LAN, set the connection speed to 10000000."
          ExplainPageUnits="Set the page unit from the drop-down list.\n\nThe default is millimeters."
          ExplainDictionary="Used to specify the default dictionary to spell checking."

           

          ------------------------------------------------------------------------------------------ ---

          • 2. Re: Acrobat Reader X Disable Protection mode
            TLGBrad Community Member

            Does anyone know what I can add to this ADM template to disable the autoupdater?

             

            Thanks!

             

            -Brad

            • 3. Re: Acrobat Reader X Disable Protection mode
              Bravatar Community Member

              To disable autoupdater, you need to add a machine class section : (on GPO go to computer section)

               

              CLASS MACHINE
              CATEGORY "Adobe Reader 10"
              CATEGORY "Preferences"

                CATEGORY "Updater"
                 POLICY "Do not download or install updates automatically"
                 KEYNAME "Software\Wow6432Node\Adobe\Adobe ARM\1.0\ARM"
                 EXPLAIN !!ExplainUpdaterDisable
                 VALUENAME "iCheckReader"
                 VALUEON NUMERIC 0
                 VALUEOFF NUMERIC 2
                 END POLICY
                END CATEGORY
                 END CATEGORY
              END CATEGORY

               

              CLASS USER
              CATEGORY "Adobe Reader 10"
              CATEGORY "Adobe Reader 10.x MUI"
                 POLICY "Use the same language as the Operating System"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Language\UseMUI"
                 EXPLAIN "With this policy enabled, the Adobe Reader MUI will display in the same language as the Microsoft Windows language. 
                 For Microsoft Windows with MUI, the Adobe Reader MUI will display in the same language as the Display language choosed in Regional and Language in Control Panel. 
                 As it is configured by policy, the user will not be able to change permanently the language of Adobe Reader."
                 VALUENAME "Active"
                 VALUEON "Yes"
                 END POLICY
              END CATEGORY

              CATEGORY "Preferences"
                CATEGORY "General"
                 CATEGORY "Application Startup"
                  POLICY "Show splash screen"
                  KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
                  EXPLAIN !!ExplainNosplash
                  VALUENAME "bDisplayedSplash"
                  VALUEON NUMERIC 0
                  VALUEOFF NUMERIC 1
                  END POLICY
                  POLICY "Enable Protected Mode at startup"
                  KEYNAME "Software\Adobe\Acrobat Reader\10.0\Privileged"
                  EXPLAIN !!ExplainProtectedMode
                  VALUENAME "bProtectedMode"
                  VALUEON NUMERIC 1
                  VALUEOFF NUMERIC 0
                  END POLICY
                 END CATEGORY
                END CATEGORY

                CATEGORY "Identity"
                 POLICY "Organization Name"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Identity"
                 EXPLAIN !!ExplainOrgName
                 PART "Organization Name." EDITTEXT
                 VALUENAME "tCorporation"
                 END PART
                 END POLICY
                END CATEGORY
                 END CATEGORY

              CATEGORY "Internet"
                CATEGORY "Internet Options"
                 POLICY "Connection speed"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\AVGeneral"
                 EXPLAIN !!ExplainConnection
                 PART "Connection speed." DROPDOWNLIST REQUIRED
                 VALUENAME "iConnectionSpeed"
                 ITEMLIST
                 NAME "56kbps" VALUE NUMERIC 56000
                 NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
                 END ITEMLIST
                 END PART
                 END POLICY
                END CATEGORY
              END CATEGORY

              CATEGORY "Spelling"
                CATEGORY "Dictionaries"
                 POLICY "Dictionaries"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
                 EXPLAIN !!ExplainDictionary
                 PART "Default Dictionary" DROPDOWNLIST
                 VALUENAME "tDictionaryName"
                 ITEMLIST
                 NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
                 ACTIONLIST
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
                 VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
                 VALUENAME "t0" VALUE "English (United Kingdom)"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
                 VALUENAME "i0" VALUE NUMERIC 7
                 END ACTIONLIST
                 NAME "English (United States)" VALUE "English (United States)"
                 ACTIONLIST
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
                 VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
                 VALUENAME "t0" VALUE "English (United States)"
                 KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
                 VALUENAME "i0" VALUE NUMERIC 2
                 END ACTIONLIST
                 END ITEMLIST
                 END PART
                 END POLICY
                END CATEGORY
              END CATEGORY

              CATEGORY "Units"
               
                POLICY "Page Units"
                KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
                EXPLAIN !!ExplainPageUnits
                PART "Page unit" DROPDOWNLIST REQUIRED
                VALUENAME "iPageUnits"
                ITEMLIST
                NAME "Points" VALUE NUMERIC 0
                NAME "Inches" VALUE NUMERIC 1
                NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
                NAME "Centimeters" VALUE NUMERIC 3
                NAME "Picas" VALUE NUMERIC 4
                END ITEMLIST
                END PART
                END POLICY
              END CATEGORY
              END CATEGORY

               

              [strings]
              YOUR_COMPANY_NAME_GOES_HEREHeader=YOUR_COMPANY_NAME_GOES_HERE Custom Policies
              ExplainNosplash="When disabled, the program will not display a splashscreen on startup.\n\nWhen enabled, the splashscreen will be displayed."
              ExplainProtectedMode="When disabled, the program will not run in Protected Mode.\n\nWhen enabled, Protected Mode will run, and may cause compatibility errors.\n\nSee http://kb2.adobe.com/cps/860/cpsid_86063.html for more details."
              ExplainOrgName="Enter the organization name by typing it in."
              ExplainUpdaterDisable="Enable this policy to disable automatic update."
              ExplainConnection="To specify LAN, set the connection speed to 10000000."
              ExplainPageUnits="Set the page unit from the drop-down list.\n\nThe default is millimeters."
              ExplainDictionary="Used to specify the default dictionary to spell checking."

              • 4. Re: Acrobat Reader X Disable Protection mode
                jergola Community Member

                Hello,

                Any way to disable the registration screen?

                thanks