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RH9 crash and files deleted when moving/deleting content in Project Manager pod

Guest
Jun 20, 2011 Jun 20, 2011

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Hello,

I've had an ongoing issue, across RH 8 and 9, with trying to manage my content using the Project Manager pod. The issue has occurred w/ two basic processes: creating new folder structures in PM and then moving files from one folder to another; deleting files from the project entirely.

The outcome is that RH crashes w/ a generic "RoboHelp has encountered a problem" error message, and one or more topics are deleted from the project entirely. If the topic is in the TOC, the placeholder is still there, but it's not connected to any topic.

Has anyone else encountered this issue? Is this a known bug and/or is there a suggested fix?

Thanks in advance,

-Jerod

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Community Expert ,
Jun 20, 2011 Jun 20, 2011

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Please see the thread at

http://forums.adobe.com/thread/866298?tstart=0

It looks like it could be the same issue.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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