Welcome to the forum KJ9
I'm sorry you haven't had a response to this post, I suspect
it is because the question would probably be better placed in a
developers forum.
You talk about users downloading cab files. Whilst they might
do that when downloading a program, it is hidden from them. I don't
even recall a post on these forums about CAB files.
Your webhelp is going to be installed on a server, I hope, so
installation issues are really for your developer and your
customers' IT people, not the users.
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