I compile (layout is HTML), then get the "view results"
button like always. I click on that... nothing happens... SO.. i go
directly to the CHM file and double click to view it from there....
but i get an error that says that the file cannot be opened.
If i try to RE-compile using the same file name, i get an
error that the file is already open in another window.. and that i
should close all HTML windows. However, the only windows open are
the regular RH HTML windows where i am authoring.
SOOOOOOOOOO.. i have to recompile and rename the project,
then not use the "view result" button, but then go the the chm file
and open from there... OK FINE.. BUT... i have to rename the
project EVERYTIME i compile.
I've not had this problem before.. what have i done to cause
this problem?
I think it's probably creating a real mess to be renaming the
project. It's not compiling because it is "already open." But
although it's not properly open, I'd suspect that Windows has a
fragment open somewhere. This needs to be cleaned up. Reboot and
that should fix it but it may not fix the underlying problem and it
may recur.
I would suspect it is a bad window definition or that your
hh.dat file got horked. ["hork" is a highly technical term I picked
up from Rick Stone on these forums :)] Try CTRL-ALT-DEL and see if
Windows thinks something (your help file or application) is running
before you compile. If so, you can terminate it. But then you have
to figure out how it got there.
Because I have five versions of software - all with the same
app and help file name - running on my development computer and
some of these aren't registered with Windows, I've seen some weird
things happen to the hh.dat file, which contains window placement
parameters. Sometimes the coordinates end up somewhere in the next
county. Deleting the hh.dat file always fixes these problems. Of
course, it will trash the window size and position of other help
files too.
I have been having the same problem of late. I have not
changed anything by way of file locations.
I can compile a CHM file and I can "usually" launch it by
clicking the view file choice after it has been compiled.
But, if I then make some edits and recompile during the same
session I am unable to open the newly compiled file.
I need to exit RH and then recompile again in order to open
the new CHM file.
Then the process starts all over again.
If I try to launch the CHM file by double clicking on it I
get the following error message:
Cannot open the file:@MSITStore:D:\RoboHelp Office\.....
What I have noticed is a bunch of "new" folders being created
in my Help project folder.
They are all tmp folders but they are all empty.
The folder names are sequential, so a new one looks to be
created each time I compile.
The names are:
!chm_tmp_folder_0
!chm_tmp_folder_1
!chm_tmp_folder_2
etc.
Oh, and I have rebooted my computer since the problem
started.
I am running WinXP Pro SP2.
I tried deleting the CHM file so that I could recompile but I
received an error message indicating that the file could not be
deleted because it is being used by another person or program.
I checked Task Manager and the CHM file is not open.
If I exit RH then I can delete the CHM file. But, if I have
to close RH I don't need to delete the CHM file anyway.
Unfortunately, I have to ask the same initial question of you
that fellow Adobe Community Expert Peter asked ktbCA57
Where exactly does your drive letter D refer to? Is this a
second hard drive on your system? Or is it a mapped drive letter
that points to another PC? Or is it possibly on a CD-ROM?
D is a logical partition on one of the hard drives in my
computer.
The OS is on one drive and the data files and programs are
located on another drive.
It is not a mapped drive.
The swap file is located on yet another drive.
The d-drive is part of a mirrored RAID set.
This is the same configuration that I have been running for
some time.
This problem is a recent development.
A couple of months ago I did a complete reinstallation of
WinXP and all my applications.
The problem did not start then.