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Loading library book into ADE

New Here ,
Apr 27, 2011 Apr 27, 2011

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Hi all,

Seems as if a few people have had probs getting library books onto ADE. I did it awhile ago (somehow) but can't seem to do it now. I have Windows XP running ADE 1.7.2.1132. Been browsing the library, found an interesting book, checked it out and when I get to the download page is where the problems begin. Clicking the download link opens ADE but the book never appears. No message, nothing. "Authorize Computer..." says it is authorized to my email. I'm a little stumped. Anyone with ideas on what the problem might be?

Thanks,

-steve-

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correct answers 1 Correct answer

Participant , Apr 29, 2011 Apr 29, 2011

Hi,

In order to fix the problem you can try following.

Solution ) Delete following folder from your computer.

C:\Documents and Settings\UserName\My Documents\My Digital Editions\Restore

Delete Restore folder and then open book again.

HD:/Users/UserName/Digital Edittions/Restore (If you are using MAC)

Solution 2) Download the file first once downloaded right click on the file and choose Open with>>Adobe Digital Editions.

I hope this will help you!!!

Regards

Rizwan

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Participant ,
Apr 29, 2011 Apr 29, 2011

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Hi,

In order to fix the problem you can try following.

Solution ) Delete following folder from your computer.

C:\Documents and Settings\UserName\My Documents\My Digital Editions\Restore

Delete Restore folder and then open book again.

HD:/Users/UserName/Digital Edittions/Restore (If you are using MAC)

Solution 2) Download the file first once downloaded right click on the file and choose Open with>>Adobe Digital Editions.

I hope this will help you!!!

Regards

Rizwan

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New Here ,
Jul 03, 2011 Jul 03, 2011

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Hi Rizwan,

Sorry I didn't get back to this sooner. Can you believe it's been 2 months since I've had this problem. Meant to fix it then but ended up getting distracted by other things. Thanks a lot for the answer to my problem. That fixed it right away. Funny how deleting and reloading ADE doesn't fix that problem.

CheersRizwan!! Appreciate the help.

-steve-

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