Flash Player Does Not Download

[Guzzlr_1]

Hello Everybody,

I constantly get the message to download the latest flash player, However, when I click on the download link, nothing happens? 
All I get is the four warning boxes about how to download, I never get any type of installer to come up on the screen.  I'm using IE 9, Windows 7 pro, 64 bit.

Thanks for the help

Charles

[pwillener]

Try downloading the installer(s) from http://www.adobe.com/products/flashplayer/fp_distribution3.html

[Guzzlr_1]

As requested:

1. Ran the installer
2. Saw the blue bar move across and installation complete
3. Went to u-tube and tried a video
4. videeo tells me to install the latest version of flash
5. when I click the download link, I get the four warning messages, but no install

Still no flash, what now?

Thanks for the help

[pwillener]

Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

If not, can you tell me what files you have in C:\Windows\syswow64\Macromedia\Flash ?

Do you, by any chance, have ActiveX Filtering enabled in IE9 (on the Tools menu)?

[Guzzlr_1]

As requested:

1. I can see the animated Flash (Large Red "F" spinning)
2. C:\Windows\syswow64\Macromedia\Flash:
   1. Flash Folder
      1. Flash 10u. OCX
      2. Flash Install
      3. Flash Player
      4. Flash Utill 10t Plug In
      5. Flash Utill 10n Active X.dll
      6. Flash Util 10n Active X
      7. NPSWF 32.dll
3. Active X Filtering Enabled:
   1. IE-9 > Tools > Safety > Active X Filtering Box is "Checked"

Still no video on AOL, u-tube, or email.

Thanks for the help

[Guzzlr_1]

Ummm...I believe I've fixed it.  I unchecked the Active X filtering in IE-9.  IE-9 > Tools > Safety > Active X Filtering is now "Unchecked"

This seems to have worked as I now see video on u-tube and AOL's "Video-of-the-day"

Do you concur?  Is there something else I should look into?

Thanks for the help

Charles

[pwillener · Accepted solution]

Glad you got it to work.  However, you seem to have quite a mixed installation, and I suggest that you clean it up.  Do the following

• download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html (save to disk);
• download the installers (plugin and ActiveX) from http://www.adobe.com/products/flashplayer/fp_distribution3.html (save to disk);
• close all browser windows, then run the downloaded uninstaller;
• restart Windows;
• go to C:\Windows\syswow64\Macromed\Flash and delete any remaining files in there;
• run the downloaded installers.

Now you should have a clean install of just the latest Flash Player version.