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1. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Amit Manocha Jul 3, 2011 10:39 PM (in response to Rodobe1984)Have you tried checking off the "Optimize Scanned PDF" setting?
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2. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Rodobe1984 Jul 4, 2011 2:17 AM (in response to Amit Manocha)Optimize scanned PDF doesn't appear to be a setting, but window that appears after scanning to adjust various options. There doesn't appear to be a way to switch these options on or off. Could it be that Acrobat is running these settings automatically after each scan? If so, does anyone know how to permanently disable these? VRS should take care of everything, I just want Acrobat to create the PDF's.
Thanks
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3. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Rodobe1984 Jul 4, 2011 4:57 AM (in response to Rodobe1984)Ah well, the solution to this issue seems to be to uninstall Adobe Acrobat and go with different software. It's a shame really - that a product shipped with Adobe and Kofax stamps all over it doesn't do what its supposed to
Kofax Express saves the day at the expense of buying new software..
If you are thinking about buying one of these 'certified' Adobe scanners be prepared for problems and also prepare yourself for the added price tag to get the thing operational.
Adobe.. talk to Kofax please, it would probably help.
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4. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Amit Manocha Jul 4, 2011 5:48 AM (in response to Rodobe1984)Try scanning using Custom Scan:
File -> Create PDF -> From Scanner -> Custom Scan
Click Options button adjacent to quality slider in Document Settings section. Choose "Custom Settings" and choose JPEG in Color/Grayscale settings.
This is as good as wrapping the image from scanner inside a PDF. Acrobat doesn't process the image in this case.
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5. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
jallisy Jul 4, 2011 6:26 AM (in response to Amit Manocha)I think something is getting confused. You ahve at least 3 image capture
applications, Scandall that comes with Fujitsu, Kofax VRS and Adobe Acrobat.
If you are scanning directly to Acrobat, you are not using VRS at all. If
you are using Scandall, you are making a tiff then converted by Distiller to
a pdf.
When you go to scan a document, are you launching an application from your
computer screen or a button on the scanner to a predefined folder? Also
check your pdf properties and it will tell you the application that created
the file if applicable and also the pdf producer. That will help figure out
what is going on.
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6. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Rodobe1984 Jul 4, 2011 10:33 AM (in response to Amit Manocha)Thanks but I've tried this already. The results are varied even with the JPEG set in greyscale settings. I've actually been through all of the various image options trying to get a good result. Occasionally the photo on the front side scans correctly while the reverse side looks as if it has been through a black and white photocopier. The engineer had the same trouble when scanning, its not just me! I'm not filled with confidence when a engineer shrugs his shoulders and says "I don't know"
The only way I have been able to get around this is by downloading and installing the trial version of Kofax Express.
Been using Kofax Express all afternoon today and the images look great. I've spent more than two weeks trying to get this sorted, two weeks of putting jobs on hold and telling customers they'll have to wait..
I can't possibly wait any longer. If this is a common problem then someone needs to provide the documentation. Either way I've spent a lot longer on this than I'm prepared to..
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7. Re: Acrobat Pro 9.3.0 and scanning using Kofax VRS
Rodobe1984 Jul 4, 2011 10:51 AM (in response to jallisy)I have Scandall, VRS and Acrobat.
I have configured the VRS source to be the attached scanner "fi-6770"which by default uses a twain driver. VRS is a scanning interface only..
This means I'm able to use the VRS interface even when scanning into Acrobat. The VRS window pop's up giving me the various image adjusting options.
If I use Scandall Pro I'm not able to set VRS as the source. I just get a dialogue box showing scanner not found and a button to rescan the bus. Doing so does nothing.
With Acrobat i'm getting the problems I mentioned in my first post.
I can scan using the twain driver but this doesn't give me the options VRS will. I need to be able to deskew, crop and use background smoothing.


