6 Replies Latest reply: Jul 12, 2011 3:43 PM by John T Smith RSS

    install Encore 2.0 on windows 7 64 bit

    moonplace Community Member

      I have changed computers and tried to install my software PPRO, Encore and Audition

      2.0 on the system.

      Trying to install ENCORE 2.0, I have to install an previous version (1.5) first (upgrade from 1.5 to 2.0).

      When I try to install 1.5 it says that ENCORE 1.5 is not compatible with the new system, so I cannot install 1.5 first.

       

      PPRO 2.0 f.i. asked for two serial numbers, first the 2.0 and the 1.5 version, and that worked fine. But Encore asked for installing 1.5 first.

      How can I install 2.0 without installing 1.5?

      Thanks for replying

      Chris

        • 1. Re: install Encore 2.0 on windows 7 64 bit
          Bill Hunt CommunityMVP

          Chris,

           

          Usually with an Adobe upgrade, if one has the S/N's handy, and the installation media (Encore1.5 in your case), just inserting the installation media into the multi-drive is adequate to then continue with the upgrade installation. Have you tried that?

           

          Good luck,

           

          Hunt

          • 2. Re: install Encore 2.0 on windows 7 64 bit
            John T Smith CommunityMVP

            Virtual XP is, of course, designed for ANY old 32bit program, not just the EXAMPLE program discussed at this link... so if you have an old 32bit program that won't work with Win7 64bit PRO or higher, it is free to try this to see if it solves your problem


            .
            This is only ONE example of using Virtual XP http://forums.adobe.com/thread/702693?tstart=0
            • 3. Re: install Encore 2.0 on windows 7 64 bit
              moonplace Community Member

              The installation has been succeed.

              This has been done as follows:

              I installled Encore DVD (Encore 6), the basic disk so to say. And that worked well. (Strange, Encore 1.5 did not install due to systemproblems).

              Then I installed 2.0. So you have to store not only the latest  former DVD, but all former DVD's as I did luckely.

              I will look if everything will work now, but the installing has been done

              Thanks for the help.

              Chris

              • 4. Re: install Encore 2.0 on windows 7 64 bit
                Bill Hunt CommunityMVP

                Chris,

                 

                Great news, and thanks for sharing your success, plus the steps that worked for you.

                 

                Happy authoring,

                 

                Hunt

                • 5. Re: install Encore 2.0 on windows 7 64 bit
                  Chris Nierop Community Member

                  After trying to work with Encore 2.0 i ran into so much trouble working with it that I don't want to spent more time fixing it.

                  This, together with the problems running PPRO 2.0 in windows 7 (it freezes when PPRO 2.0 has been openend) ,I will upgrade the whole to 5.5. The only programm that worked without many problems was Audition 2.0.

                  Downloading the trailversions it looks if these will run properly, only a few questions appear using encore 5.5. which is incorperated into PPRO 5.5.

                  The questions are already given.

                  Thanks for the help anyway, it was worth trying.

                  Chris.

                  • 6. Re: install Encore 2.0 on windows 7 64 bit
                    John T Smith CommunityMVP

                    >using encore 5.5. which is incorperated into PPRO 5.5

                     

                    I answered that in your other message, but will repeat here for anyone who reads this in the future

                     

                    Encore and PPro are completely separate programs, which are started by clicking on their separate program icons (or, from PPro to Encore via Dynamic Link)

                     

                    When you install the 30-day trial you may not use Encore... once you buy a serial number and activate, you will be able to use Encore

                     

                    Do be sure to write a copy of the entire download, and a text file containing your serial number, to a DVD for safe keeping