6 Replies Latest reply: Feb 11, 2012 6:47 PM by RFDPiper RSS

    Why does OL freezeframe when I hit record?

    RFDPiper Community Member

      I have a Canon XH-A1 HDV camera, and I'm trying to capture footage in OnLocation CS5.  When I use Premiere CS5 to capture video from the camera it works just fine.


      I want to save the heads on my camera by recording directly to OnLocation (e.g. my computer).

      I can open the software select the camera, calibrate the camera, etc. All of that works perfectly.


      The problem is that when I click the record button in OnLocation everything freezes.  The OL monitor becomes a freeze-frame, and OL becomes useless.  If I then close OL, I can't open it again until I restart my computer.

      Any suggestions?


      Computer Specs:

      Windows 7 Professional 64-bit

      24 GB RAM

      Two 600GB 10,000 RPM Velociraptor HDDs (RAID 0)


      Using Adobe CS5 Production Premium


      P.S.  I do NOT have a webcam connected to this computer.