31 Replies Latest reply: Nov 5, 2012 12:43 PM by Peter Grainge RSS

    Downloaded RH 9 trial version and now Acrobat has disappeared

    dlengland Community Member

      Hi all,

       

      I have had Adobe Acrobat installed for years and use it all the time.  Have also had RH X5 installed on the same PC all along.  I downloaded the trial version of RH 9  and now find that all the icons for PDFs have changed to the icon you see when there's no application associated to the file.  And if I try to open a PDF I get a message telling me the file can't be opened unless I have the application installed.  And when I look in my program files in Windows Explorer, there is not longer an Acrobat folder.  Is it possible that the download of RH 9 somehow wiped out my Acrobat?  I have the Acrobat CD so could reinstall, but am hesitant until I understand what the problem might be.

       

      Any thoughts would be greatly appreciated.

       

      Diane