How do I get permission to load an ebook on my Kobo?

[Guest]

I have downloaded a library book to ADE, but when I attempt to load it to my Kobo, I receive a warning which says "No permission to copy document here." 

Additionally, if I close ADE then reopen it, it tells me that a book didn't fiinsh downloading, and do I want to finish now.  This is even though it is already showing on ADE, and I can even open it there.

[Frustrated in AZ]

I think you have two problems. First, the warning you received from ADE is

that the publisher has not permitted copying of his material onto your

Kobo. You can't get around that.

Next, there's a glitch in the ebook you've downloaded and ADE can't complete

the download process. This happens for a variety of reasons, depending on

the source of the ebook (where you downloaded it from) and the software

that's part of the process (normally this isn't ADE but software either on

your computer, like your anti-virus software, of their computer, like

Overdrive which many ebook sources use).

Now what do you do..... For the warning message, open ADE in Library view,

find the avatar or line for the ebook that won't copy, and put your cursor

on it. A small arrow will appear next to the title. Put your cursor on the

arrow, and a drop-down menu will appear. One of the entries is 'Item

Info'. Click on that line, and you'll see a display of information about

the ebook, including the publisher's permissions.

For the incomplete download, there's more twists and turns. I'd start by

turning off your anti-virus program and then open ADE to see if it will

complete the download. If that doesn't work, then you should contact the

technical support for the source of the ebook and see what they can do for

you.

Hope this helps!

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