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1. Re: Serious color problems with Lightroom
b_gossweiler Jul 27, 2011 11:01 PM (in response to grj_photoman)Can you upload 2 sample images to somewhere in the web (i.e. www.yousendit.com) so we can have a look at it? I'm also using LR with 1Ds MkII images without any problems.
Beat
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2. Re: Serious color problems with Lightroom
grj_photoman Jul 27, 2011 11:16 PM (in response to b_gossweiler)I can, but it appears that the orange phenomenon over my files can only be seen in lightroom. I can upload two examples to say flickr, however they wont be orange.
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3. Re: Serious color problems with Lightroom
b_gossweiler Jul 27, 2011 11:18 PM (in response to grj_photoman)grj_photoman wrote:
I can, but it appears that the orange phenomenon over my files can only be seen in lightroom. I can upload two examples to say flickr, however they wont be orange.
Please don't use flickr (one never knows what theses picture sites do to your files). Please upload whatever you are importing into LR (is it Raw or JPEG?) to a file server site like www.yousendit.com. I'll then import them into LR.
Beat
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4. Re: Serious color problems with Lightroom
grj_photoman Jul 27, 2011 11:53 PM (in response to b_gossweiler)Ok. i have uploaded two RAW files here from my 1ds MK2. I am at a loss as to what this is.
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5. Re: Serious color problems with Lightroom
b_gossweiler Jul 28, 2011 12:24 AM (in response to grj_photoman)grj_photoman wrote:
Ok. i have uploaded two RAW files here from my 1ds MK2. I am at a loss as to what this is.
Thanks.
Unfortunately, these two images are not very close to each other and the conditions were completely different, unlike what you showed in your first post.
I imported both into LR (with Camera Profile ACR 4.4, which is what I usually use for my 1Ds MkII), and they both show no significant difference to the representation in DPP (left is DPP, right is LR):
What Camera Profile do you assign to the images? I notice you have AutoWB switched on, could it be that the camera is chosing a different WB for some reason? Can you try sample shots with a fixed WB? Have you loaded them into DPP?
Beat
P.S: Is it possible you upload the 2 images shown in the 2nd screen shot of your original post?
Message was edited by: b_gossweiler
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6. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 9:25 AM (in response to b_gossweiler)Thanks.
Unfortunately, these two images are not very close to each other and the conditions were completely different, unlike what you showed in your first post.
I imported both into LR (with Camera Profile ACR 4.4, which is what I usually use for my 1Ds MkII), and they both show no significant difference to the representation in DPP (left is DPP, right is LR):
What Camera Profile do you assign to the images? I notice you have AutoWB switched on, could it be that the camera is chosing a different WB for some reason? Can you try sample shots with a fixed WB? Have you loaded them into DPP?
Beat
P.S: Is it possible you upload the 2 images shown in the 2nd screen shot of your original post?
Message was edited by: b_gossweiler
These two images appear orange in Lightroom for me. I uninstalled and reinstalled the program and I have applied the import preset ACR 4.4 and it still imports everything yellow. The color space setting on my 1ds mark2 are normal: Parameters: Standard, Color Matrix: 4Adobe RGB. Im afriad that I am at a loss. If I cannot gets this problem solved then I'll be returing the product to Adobe.
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7. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 9:28 AM (in response to grj_photoman)As I mentioned before, the files look perfectly normal in Photoshop, Photo mechanic and Canon's Digital Photo Professional software (DPP)
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8. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 10:06 AM (in response to grj_photoman)As a test, I put the files from the screen shot above on an external hard drive and connected it to my friends computer. He has lightroom.
I then opened lightroom and proceeded to import the files. They look normal. I am beginning to think that my copy of Lightroom is "faulty"
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9. Re: Serious color problems with Lightroom
trshaner Jul 28, 2011 11:22 AM (in response to grj_photoman)In the two pictures posted for download they show the following
Temp Tint
EZ50001 5,250 +7
EZ50006 4,950 0
(WB: Set to 'As Shot')
So it appears Auto White Balance was set on the camera. In LR what are your Develop settings for WB: (As Shot, Auto, Daylight, etc.), Temp, and Tint for a good picture and then an "orange" picture of the same scene shot:
Good Pic Orange Pic
WB:
Temp
Tint
I suspect this will provide some clues.
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10. Re: Serious color problems with Lightroom
Jeff Schewe Jul 28, 2011 12:47 PM (in response to grj_photoman)grj_photoman wrote:
As I mentioned before, the files look perfectly normal in Photoshop, Photo mechanic and Canon's Digital Photo Professional software (DPP)
Then the odds are REAL GOOD that your display profile is hosed...this impacts Lightroom to a greater degree than other apps (Photoshop can usually work around it). Redo you display profile.
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11. Re: Serious color problems with Lightroom
b_gossweiler Jul 28, 2011 1:04 PM (in response to grj_photoman)grj_photoman wrote:
The color space setting on my 1ds mark2 are normal: Parameters: Standard, Color Matrix: 4Adobe RGB.
Please note that these settings do not have an influance on the Raw impage at all. All that matters for Raw imported into LR is the WB chosen, as LR will set the original WB accordingly.
As a test, I put the files from the screen shot above on an external hard drive and connected it to my friends computer. He has lightroom.
I then opened lightroom and proceeded to import the files. They look normal. I am beginning to think that my copy of Lightroom is "faulty"I am convinced it is not your software that is faulty.
I suspect one of two things to be true:
- You are applying some settings to the images during import (by accident)
- Your monitor profile is wrong or corrupt
To follow the first suspicion, please post the WB values as suggested by trshaner, maybe a screen shot of the Basic panel for the two images.
To investigate the secont suspicion, what do you see in the lower part of the histogram? How is the lower part of the histogram represented?
If this part has an orange/yellow tint as opposed to a neutral gray, you should re-calibrate/re-profile your monitor and make sure you're producing an ICC V2 profile and not an ICC V4.Beat
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12. Re: Serious color problems with Lightroom
Jeff Schewe Jul 28, 2011 2:56 PM (in response to b_gossweiler)b_gossweiler wrote:
I suspect one of two things to be true:
- You are applying some settings to the images during import (by accident)
- Your monitor profile is wrong or corrupt
I'm pretty sure it's number 2...a wrong or corrupt display profile.
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13. Re: Serious color problems with Lightroom
b_gossweiler Jul 28, 2011 3:00 PM (in response to Jeff Schewe)Jeff Schewe wrote:
I'm pretty sure it's number 2...a wrong or corrupt display profile.
I'd also put my money on that ...
Beat
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14. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 7:06 PM (in response to b_gossweiler)Ok,
I have looked at the histogram in Lightroom and the grey area does not have a yellow or orange cast to it at all. Its grey.
My computer is the latest Macbook pro and is less than two months old. I compared screens with my room mates computer which is exactly the same as mine and both screens appear identical. So I very much doubt that is the issue.
I contacted Adobe technical support and was on the phone with them for two hours. The technician virtually took control of my laptop and did a multitude of things in order to try and figure out what the problem is.
We uninstalled then reinstalled the software. used LR under a diffrent computer Admin. Took more pictures on my camera and imported them.
Played with the camera calibration in "develop" and the import presets. Made a software upgrade from 4.2 to 4.4 and multiple other experimentary adjustments. Nothing worked. The technician along with his supervisor admitted that he had never seen this kind of problem before and that, at this point, they have no idea what the problem is.
here are a couple more examples of what we went through today. Left is LR, right is DPP. I took these images while I was on the phone to the technician. Afterwards, I put them on an external hard drive and connected the drive to my friends macbook pro. We then imported the images and they were absolutely fine.
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15. Re: Serious color problems with Lightroom
Jeff Schewe Jul 28, 2011 7:11 PM (in response to grj_photoman)Uh huh...and have you tried selecting a different display profile (or calibrating your display)? Until you do, that's a variable that you haven't addressed (and which I'm certain is the root problem).
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16. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 7:12 PM (in response to grj_photoman)Also of note: My other camera is a Canon 5D Mark2. The files from that camera all appear normal. I dont believe it is my camera because as I mentioned, Photoshop, DPP, photomechanic and Apple preview all display the images from my EOS 1ds mark2 just fine. And the files from it look normal on my friends computer in LR.
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17. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 7:27 PM (in response to grj_photoman)I just calibrated my monitor. Restarted and imported some previous files and some new ones. Same thing. They only turn orange once I import them.
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18. Re: Serious color problems with Lightroom
Jao vdL Jul 28, 2011 7:46 PM (in response to grj_photoman)I have not yet seen a Mac with a monitor profile that bad. When you get these color changes it is basically always a windows machine. The monitor profiles on Macs that get installed default are not perfect but usually not badly corrupt like you see on windows machines. Nevertheless if you tried recalibrating and files from another camera don;t show the issue, it is something else. Try resetting all default develop settings. This is done in the menubar in Lightroom->Preferences->presets tab. Click on "Reset all default develop settings". Also uncheck all the checkboxes in that same section (if any are checked). Then go to an image that shows the issue and hit "reset" in the Develop module.
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19. Re: Serious color problems with Lightroom
grj_photoman Jul 28, 2011 9:22 PM (in response to Jao vdL)@ Jao vdL You Sir, I believe, just solved my problem. I went into Preferences > reset all default settings andI also ticked "apply auto tone adjustments" , Now the file that was orange is looking much better. Who would have thought, such a simple solution. Im surprised the technicians at Adobe did not tell me this. -
20. Re: Serious color problems with Lightroom
Jeff Schewe Jul 28, 2011 9:39 PM (in response to grj_photoman)grj_photoman wrote:
@ Jao vdL You Sir, I believe, just solved my problem. I went into Preferences > reset all default settings andI also ticked "apply auto tone adjustments" , Now the file that was orange is looking much better.It would have been useful if you had communicated that your color issue was limited to a single camera in the original post. It would have made troubleshooting your problem much easier...you didn't bother posting that info until post #16...
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21. Re: Serious color problems with Lightroom
grj_photoman Jul 29, 2011 7:41 AM (in response to grj_photoman)
Yes, you are right. Although once I imported various selected images from my other camera not all of them were fine; some of them turned orange as well. -
22. Re: Serious color problems with Lightroom
trshaner Jul 29, 2011 10:07 AM (in response to grj_photoman)It doesn't sound like you know what actually caused the problem. What happens if you 'delete' (i.e. remove from LR only) some of the previous "orange" pictures and try to reimport them into LR?
I understand that you are new to Lightroom – Welcome aboard! Your first step after learning the basic controls in LR is to adjust your 'Camera Default Settings' in the Develop module to better suit your workflow. I suspect you are using your camera with 'Auto White Balance' (AWB) set, which is inappropriate for RAW file format. Reason: If your LR Develop module white balance control is set to anything other than 'As Shot,' then pictures shot under different color temperature lighting will take on different color casts (i.e. orange, blue). The controls you have in LR (White Balance eye dropper) can help you to better determine the white balance settings for a particular shoot, and easily apply them uniformally across multiple pictures. This will provide better results than using AWB on any camera!
I use a ColorChecker Passport to create custom camera profile and white balance develop presets for 'Daylight,' 'Cloudy,' Tungsten,' etc. for each of my camera bodies. Therefore I never use 'As Shot' white balance setting, and never have this kind of problem. My default camera setting uses the ColorChecker custom 'Daylight' preset, which I can change to a different preset for any photo session that was not shot under normal daylight conditions. If you want good color control of your images, you should not rely on the 'Auto White Balance' setting on your camera (especially for JPEGs!). You don't need a ColorChecker to adjust your camera body's color temperature in LR, but it helps and also creates a full custom camera profile! I own three Canon camera bodies and they all produce slightly inacurrate white balance using LR's 'Daylight' white balance setting with high-noon sunny daylight pictures. I suggest you determine and create your own custom white balance settings in LR for daylight and then change your camera default to these settings. You can also create custom develop presets for Cloudy, Tungsten. etc., which can be applied to specific shooting sessions as a better "starting point" for white balance.
Do a little research on using Lightroom's White Balance Eyedropper tool – Here's one link:
http://help.adobe.com/en_US/Lightroom/3.0/Using/WS947672F1-AAB2-43de-9011-BDDECA05EC19.htm l
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23. Re: Serious color problems with Lightroom
Farrellart Nov 22, 2014 2:07 AM (in response to Jao vdL)If it was was a bad profile it would affect all the images on the system.
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24. Re: Serious color problems with Lightroom
Jao vdL Nov 22, 2014 6:49 AM (in response to Farrellart)You would think so, but for some reason Lightroom is much more sensitive to color profile problems and has a habit of messing up images when other, even color managed apps, don't show problems.












